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Conversion, retention and churn benchmarks

VC Cafe

Let’s get the definitions straight: Conversion : The percentage of potential customers who complete a desired action, such as signing up for a trial, making a purchase, or subscribing to a service. A high retention rate indicates that customers find the product or service valuable and are likely to continue using it in the future.

Retention 109
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One of the Biggest Mistakes Enterprise Startups Make

Both Sides of the Table

The era of VCs investing in successful consumer Internet startups such as eBay led to a belief system that seemed to permeate many enterprise software startups that hiring sales or implementation people was a bad thing. We only want software revenue.” We prefer to sell software, not get involved with client systems.”

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Why Misunderstanding Startup Metrics Can Cost You Your Business

Both Sides of the Table

In product business it is often measured over multiple purchases and assumptions are made about the repeat rates and in the enterprise or services world LTV can be based on churn rates, which are notoriously hard to predict in an early-stage business. Poorly calculated LTVs can become BVs (bankruptcy values). That bit is easy.

Metrics 150
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The only 2 ways to build a $100 million business

Version One Ventures

Route One: High LTV per user The exact definition of a “high” user LTV depends on the specific vertical, so it’s typically better to analyze the ratio between Customer Acquisition Costs (CAC) and the Life Time Value of the customer. Even more interesting are businesses that create network effects like marketplaces or social networks.

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Transforming Marketing With Artificial Intelligence

Duct Tape Marketing

Click on over and give us a review on iTunes, please! Paul Roetzer (01:44): The definition I always give is the science of making machine smart and actually comes from de SaaS. So I think the key is there's definitely this nature one, you think it's abstract and it's, it is just the sci-fi thing. Marketing AI Institute.

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The 7 Key Metrics Every Business Owner Should Monitor

Up and Running

Did you know that 28% of businesses fail due to problems with the financial structure of the company? For example, if you have an eCommerce website , you’ll want to measure unique visitors, referrals, bounce rate, and similar. Each article will give you: A brief definition of the metric. Tips on how to improve results.

Metrics 60
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How Employee Experience Shapes Brand Perception

Duct Tape Marketing

Click on over and give us a review on iTunes, please! So I was standing on stage and I made, I made this comment, I didn't think it was a coincidence that Salesforce was a great place to work, you know, pretty much globally, one of the most innovative companies in the world, in the fastest growing enterprise software company. (08:02):