Startup Lessons Learned

APRIL 14, 2009

Lessons Learned by Eric Ries Tuesday, April 14, 2009 Validated learning about customers Would you rather have $30,000 or $1 million in revenues for your startup? All things being equal, of course, you’d rather have more revenue rather than less. And yet revenue alone is not a sufficient goal.

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Startup Lessons Learned

SEPTEMBER 15, 2008

The application of agile development methodologies which dramatically reduce waste and unlock creativity in product development. See Customer Development Engineering for my first stab at articulating the theory involved) Ferocious customer-centric rapid iteration, as exemplified by the Customer Development process.

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Lean San Francisco Startup Continuous Deployment 168

YoungUpstarts

OCTOBER 10, 2012

Talented product developers. If you can harness the knowledge, natural enthusiasm, and peer influence of your very best customers — I call them “Rock Star” customers — they’ll market, sell, and help develop breakthrough products for your firm better than your internal resources can do, and often at a fraction of the cost.

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YoungUpstarts

OCTOBER 24, 2012

Excel, and thousands of other Microsoft MVPs, wind up providing invaluable input as the firm develops new releases, and produce its most effective marketing communications, as buyers realize that it comes from a peer they know and trust. Build strong customer communities. Help customers build social capital.

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Marketing Software Review Technical Review Social Network 234

SVPG

NOVEMBER 22, 2013

But one of the real advantages from a product point of view is that there’s no legacy to drag along, there’s no revenue to preserve, and there’s no reputation to safeguard. However, once your product develops to the point that it can sustain a viable business (congratulations!),

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YoungUpstarts

SEPTEMBER 12, 2012

by Bill Lee, author of “ The Hidden Wealth of Customers: Realizing the Untapped Value of Your Most Important Asset “ The old paradigm works like this: Your company produces goods and services that help customers get a job done. In return, the customers pay you money. Connect with your prospects (a.k.a., their peers).

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Steve Blank

MAY 28, 2009

Market Risk vs. Invention Risk - Click to Enlarge For companies building web-based products, product development may be difficult, but with enough time and iteration engineering will eventually converge on a solution and ship a functional product - i t’s engineering, not invention.

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Steve Blank

MARCH 4, 2014

These groups are adapting or adopting the practices of startups and accelerators – disruption and innovation rather than direct competition, customer development versus more product features, agility and speed versus lowest cost. StageGate Process. Corporate KPI’s, Policy and Procedures: Innovation Killers.

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Steve Blank

JULY 30, 2009

Unfortunately most startups learn this by going through the “Fire the first Sales VP&# drill: You start your company with a list of potential customers reading like a “who’s who&# of whatever vertical market you’re in (or the Fortune 1000 list.) Your board nods sagely at your target customer list.

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Steve Blank

MARCH 11, 2015

They’ve learned the best distribution channel to get the product from their company to the customer. They’ve figured out the revenue model (subscription, license, direct sale, etc.) and how to price the product. for new product development that emphasize immediate returns. That’s now changed.

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Steve Blank

AUGUST 27, 2012

He turned his PhD thesis into a killer product, got it funded and now was CEO of a company of 30. It was great to watch him embrace the spirit and practice of customer development. He was constantly in front of customers, listening, selling, installing and learning. Filed under: Customer Development.

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Steve Blank

AUGUST 27, 2009

This series of posts is a brief explanation of how we’ve evolved from Product Development to Customer Development to the Lean Startup. The Product Development Diagram Emerging early in the twentieth century, this product-centric model described a process that evolved in manufacturing industries.

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Startup Lessons Learned

FEBRUARY 20, 2009

Luckily, I now have the benefit of a forthcoming book, The Principles of Product Development Flow. Labels: five whys root cause analysis , product development 11comments: Peter Severin said. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Interesting post.

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San Francisco Software Review Continuous Deployment Development Team Review 161

Startup Lessons Learned

OCTOBER 23, 2013

In the Udemy course, Alistair and Ben expand these basics into a description of how to create empathy, stickiness, virality, revenue, and scale. Stickiness, Ben and Alistair say, is where people move on too quickly--they don’t make sure they really have a product that has the right features and functionality to meet their customers’ needs.

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Startup Lessons Learned

JUNE 5, 2009

And so the spreadsheet is built with conservative assumptions, including a final revenue target. No matter how low we make the revenue projections for this new product, it’s extremely unlikely that they are achievable. That’s because the model is based on assumptions about customers that are totally unproven.

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San Francisco Lean Continuous Deployment Startup 102

Steve Blank

JUNE 8, 2009

In the last three posts, we drew the relationship of market risk and invention risk with vertical markets and pointed out verticals where customer development would be useful. In contrast to simply executing your business plan, the Customer Development process is built on low-cost and continuous learning and iterating.

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Steve Blank

NOVEMBER 2, 2009

For those of you who have been following the discussion, a Lean Startup is Eric Ries ’s description of the intersection of Customer Development , Agile Development and if available, open platforms and open source. The Customer Development process (and the Lean Startup) is one way to do that.

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Startup Lessons Learned

JUNE 15, 2009

In practice, how developers respond to this dilemma is determined by their incentives, which are driven by the culture of their team. Who will ultimately bear the cost of their mistakes? It lets the customer and development team spot problems with calculations almost immediately. How severely is failure punished?

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Continuous Deployment Software Review San Francisco Lean 167

Startup Lessons Learned

AUGUST 24, 2009

As the costs of production fall, it’s getting easier and easier to send in a proposal or even a complete work. When I reviewed a recent product development book, it immediately shot up to Amazon sales rank 300. What is the right revenue model? In other words, what is the minimum viable product ?

San Francisco 113

San Francisco Lean Technical Review Distribution 113

Steve Blank

OCTOBER 1, 2009

Sloan put in place GM’s management accounting system (borrowed from DuPont) that for the first time allowed the company to: 1) produce an annual operating forecast that compared each division’s forecast (revenue, costs, capital requirements and return on investment) with the company’s financial goals.

Silicon Valley 179

Silicon Valley United States RSS Customer Development 179

Startup Lessons Learned

JANUARY 27, 2009

These are companies that generate revenue by offering a free product with an upsell or premium version. Here the key is for your free customers to get value from the site that is greater than the costs they perceive by the fact that youre selling access to them.

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San Francisco Lean Continuous Deployment DC 148

SoCal CTO

DECEMBER 1, 2010

The Ultimate Combination of Startup Business Development Methods - ArcticStartup , November 16, 2010 I've been a huge fan of Steven Blank's Customer Development methodology for a long time. The Proof Is In The Revenue. D&O insurance is a “cost of respect” for board members. What went wrong?

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Technical Review Technology Product CTO Hire 175

Up and Running

MAY 23, 2016

In fact, SaaS industry revenue is projected to grow from $49 billion in 2015 to $67 billion in 2018, a compound annual growth rate of approximately eight percent. The software was sold based on installation cost running on local servers for enterprises—which was very, very expensive. The real motivation in all this was passion.

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Startup Lessons Learned

MARCH 27, 2009

While some cost-cutting measures reduce that number, others increase it. In lean times, it’s most important to focus on cutting costs in ways that speed you up, not slow you down. Otherwise, cutting costs just leads to going out of business a little slower. Getting started with split-testing and the one-line split-test.

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San Francisco Lean Continuous Deployment DC 117

Steve Blank

NOVEMBER 1, 2010

When Iridium was first conceived inside Motorola in 1987, worldwide cell phone coverage was sparse, calls were unreliable and per minute costs were expensive. Cell phone handsets were the size of a lunch box and cost thousand of dollars. Customer Development, Business Model Design and Agile Development could have changed the outcome.

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Business Plan Customer Business Model Customer Development 335

Steve Blank

AUGUST 24, 2009

These poor miserable people who insist in making money at the cost of others, deserve our compassion, not emulation The real success I believe is leading a happy life and to hopefully provide for your worldly needs and those of your dependents. Page views drive his ad revenue, which is probably CPM based.

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Silicon Valley PR Technical Review RSS 210

ConversionXL

FEBRUARY 9, 2016

On Sean’s GrowthHackers.com , categories include… So, essentially everything from customer development and onboarding to persuasion and social marketing fall under the umbrella of growth hacking. Conducted Customer Development. Established a strong value proposition based on Customer Development.

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Retention Metrics Acquisition Conversion 48

David Teten

OCTOBER 1, 2015

I’ve talked with a number of software development shops who are eager to get into the business of cofounding companies, i.e., getting product revenue and equity instead of just consulting revenue. Second, the company must eventually own the product development and maintenance functions in-house.

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Software Developers Software Development Software Review Technical Cofounder 60

Startup Lessons Learned

JULY 2, 2009

Yet in every situation where I have asked, nobody has been tasked with making a realistic estimate, either of the impact of this lack of training or the real costs of the solution. Remember that the cost of the solutions is proportional to the problem caused. In fact, even the investigation itself is considered too much work.

San Francisco 164

San Francisco Lean Technical Review Software Review 164

ConversionXL

JULY 3, 2014

Fueled by data driven research that map out the who behind the buying decisions of your products or services, customer personas can help inform everything from more effective copy to product development. You can create segments that reflect: Average revenue per user. New versus repeat customers.

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Customer Analytics Conversion Lead Generation 133

Startup Lessons Learned

FEBRUARY 10, 2009

Ship more infrequently While this may decrease downtime (things break and you roll back), the cost on development time from work and rework will be large, and mistakes will continue to slip through. In a lot of cases, thats just a fancy name for revenue or profit, but not always. If a feature worked, wed keep it. But it worked.

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Continuous Deployment San Francisco Software Review Lean 123

Startup Lessons Learned

AUGUST 1, 2009

Which comes to the second major principle: halt work that leads to more waste, even if it means abandoning sunk costs. Most executives, especially in startups, dont have the courage to hold their teams to a high standard for new products or features. Not even if its generating revenue. Will start to pay attention.

San Francisco 166

San Francisco Lean Continuous Deployment DC 166

Startup Lessons Learned

DECEMBER 14, 2009

Each of these four currencies represents a way for a customer to “pay&# for services from a company. A great product enables customers, developers, partners, and even competitors to exchange their unique currencies in combinations that lead to financial success for the company that organizes them.

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Customer San Francisco Viral Lean 156

Startup Lessons Learned

SEPTEMBER 13, 2008

Slowly, over time, we optimized (or eliminated) each step in the process of becoming a customer by giving us money. And one day a remarkable thing happened: we started making more than five dollars a day in revenue. We ran ad campaigns against every single product we could think of in an adjacent market space to ours.

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A Smart Bear: Startups and Marketing for Geeks

MARCH 11, 2014

They have many, many man-years of development and customer development in them. You have your general management meeting and in your general management meeting you talk about product development, about marketing and about finance. How do you split revenue? Jason: A lot of things are solved with revenue.

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maplebutter.com

JANUARY 8, 2013

Or should I launch products and a startup for each of them, focusing on only 1 product at a time? I would focus on one product and set a goal to generate $1M in yearly revenue from it. Do that – nothing else but one product / company / focus and get to $1M in sales with atleast $15% net profit. do something else.

Technical Review 44

Technical Review Startup Cofounder Software Review 44

Steve Blank

MAY 4, 2009

Every product marketer thought they should help define the product feature set, etc. But without sales there is no revenue, and without revenue there is no company. All the strategic thinking in the world won’t make up for a missed revenue plan. Sales was the Sharp End of the Stick, and Marketing was the Stick ?

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Silicon Valley RSS Non-Compete California 132