Four Critical Actions Leaders Can Take Now To Build A Culture Of Accountability In 2014
YoungUpstarts
DECEMBER 16, 2013
'by Julie Miller and Brian Bedford, co-authors of “ Culture Without Accountability: WTF? What’s The Fix? “ Almost every leader has been there. One minute you’re living the company values, and the next you’re making an exception — for yourself. Perhaps you have an official policy of being super-responsive, but when an especially problematic client calls, you avoid him for a day or two.
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