Improving the worst experience
A Smart Bear: Startups and Marketing for Geeks
AUGUST 29, 2011
The seat-back is jacked into an even-more-upright-than-usual position due to a trash can welded to a storage compartment lodged behind, which I’m constantly reminded of by the clacking of aluminum doors — the only sound sharp enough to pierce the roar of turbines. Seat 31B has no such restriction and so reclines into my lap.
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