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Leadership Failure! What Will It Cost You?

YoungUpstarts

What can you do if you have an employee or leader who has poisoned the well? The bar tab will leave you with a hangover that may cost you your company’s reputation. Keith Martino is head of CMI, a global consultancy founded in 1999 that customizes leadership and sales development initiatives. Likely higher. Don’t chuckle.

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Apply Hospitality-Driven Thinking to Your New Venture

Startup Professionals Musings

Back in 1999, Amazon patented a feature and changed their own process and on-line commerce forever: One-click purchasing, versus re-entering name, address, and credit card information for every transaction. Focus on reputation over brand. Focus on reputation over brand. Marty Zwilling First published on Inc.com on 10/22/2018.

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Create a Business Plan for Fewer Hassles and Faster Growth

Up and Running

There’s a famous scene in the cult-classic 1999 movie “ Office Space “ where the main character, Peter, is confronted by his boss, Bill. Managing hassle may take the form of putting your reputation on the line to get someone to partner with you. Some will be obvious: investors, consumers, business partners, employees.

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Marketing and Growth Lessons for Uncertain Times

ConversionXL

It can also keep your employees employed or help you retain your job—a modicum of security in uncertain times. These companies tend to over rely on reducing the number of employees. At the same time, the company contained its operating costs and came out of the recession stronger, bigger, and more profitable than it had been in 1999.

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How to Provide the Ultimate in Customer Service – Under-Promise, Over-Deliver

Mike Michalowicz

The mega online shoe retailer, which was started in 1999 out of a house, has grown into a company that saw its 2008 sales hit $1 billion. Another way that Zappos over-delivers on customer service is their call center, where the employees don’t have scripts to follow and are encouraged to have fun with the customers. By Contrast.

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Don’t be a Grin Fucker

Both Sides of the Table

You know our employees are our most important asset.&#. At a strategy offsite with several hundred strategy employees I was giving a presentation on stage and I asked, out loud, “why do we keep grin fucking each other (you could actually say that out loud in England) on the topic of Integrated Strategy? Stand for high quality.

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Why Has Andreessen Horowitz Raised $2.7B in 3 Years?

Ben's Blog

After raising our first round of funding for Loudcloud in 1999, we went to visit our new venture capital firm and meet their full team. Superior network – Great professional CEOs know lots of outstanding executives and employees. How did such a new venture capital firm raise so much money?