ReadWriteStart

APRIL 24, 2021

Agile mindset is a system of beliefs characterized by a customer-centric approach, emphasizing communication and consistent collaboration with the customer and inside the team. The four Agile values, defined in the Agile Manifesto, deliver value to the customer, responsiveness to change, effective communication, and people centricity.

Agile 146

Agile SCRUM Technical Review Management 146

YoungUpstarts

DECEMBER 9, 2018

Shoppers aren’t content with seeing a single photo of a product, they want a full showreel of high-resolution images and videos that display a product in various environments. The technology is there to help consumers get a much better feel for online products, make sure you use it. Online customer support.

Technical Review 113

Technical Review Demand Social Media Mobile 113

Steve Blank

JUNE 3, 2010

The company loses customers, then revenues and profits decline and it eventually gets acquired or goes out of business. He believed that large companies handle sustaining innovation – evolutionary changes in their markets, products, etc. valued by their existing customers – fairly well. Just like a startup.

Search 247

Search Agile Customer Development Technical Review 247

ConversionXL

JUNE 5, 2014

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 112

Retention Developer Customer Programming 112

ConversionXL

JUNE 5, 2014

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 115

Retention Customer Developer Programming 115

ConversionXL

JUNE 5, 2014

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 105

Retention Customer Developer Programming 105

Duct Tape Marketing

JUNE 16, 2011

SIMPLE, EFFECTIVE AND AFFORDABLE SMALL BUSINESS MARKETING Home About Consulting Products Programs Workshops Blog Resources Contact Subscribe by RSS Subscribe to Duct Tape Marketing by Email Small Business Week 2011 Our winners! Now that’s a happy customer!

Customer 64

Customer Video Social Media Software Review 64

ConversionXL

JUNE 5, 2014

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 98

Retention Customer Developer Programming 98

ConversionXL

MAY 27, 2022

It uses marketing to raise brand awareness and get people excited about your products or services. Longer customer journeys and drawn-out purchase decisions influenced by multiple touchpoints. The right idea should unite your mission with what your customers want to achieve. Today’s buyers are more empowered than ever.

Demand 115

Demand Affiliate Audience Leadership 115

Feld Thoughts

DECEMBER 23, 2014

First, did I care about / have affinity for the product? Next, were the entrepreneurs obsessed about their product? So, regarding the question of “do I care about / have affinity for the product of Mattermark”, the answer was a strong, unambiguous yes. This kicked me in the ass very, very hard between 2001 and 2004.

Technical Review 154

Technical Review Angel Investor Partner Database 154

YoungUpstarts

JUNE 3, 2011

Its product Fetch Fans is a social media design application that builds highly interactive and custom branded Facebook business page tabs, Twitter and blog backgrounds, which was launched at DEMO earlier this year. This then enables companies to rapidly roll out a widespread and pervasive social media footprint through its product.

Social Media 187

Social Media Media Management Application Development 187

Steve Blank

JULY 7, 2015

Eric was the very first practitioner of my Customer Development methodology which became the core of the the Lean methodology. Back in 2004 when Eric and his IMVU co-founder Will Harvey approached me about investing in IMVU, I agreed on one condition – they had to take my Customer Development class at UC Berkeley Haas Business School.

Lean 120

Lean Technical Cofounder Silicon Valley Channel 120

ConversionXL

JANUARY 18, 2022

You’d think that no one could recreate a product so sophisticated and advanced as space rockets, right? He was swiftly followed by Richard Branson and Virgin Galactic in 2004. With enough resources, products can always be copied. It’s tough to compete on product alone and you’re likely to see diminishing returns.

Marketing 109

Marketing Social Media Non-Compete Audience 109

reidhoffman.org

NOVEMBER 12, 2013

What I’ve honorably been able to do, however, is share the deck I used to pitch LinkedIn to Greylock for a Series B investment back in 2004. the consumer internet landscape in 2004 vs. today. In 2004, the consumer internet was just beginning to rebound. In 2004, investors regained interest in the consumer internet again.

Entrepreneur 111

Entrepreneur Revenue Viral Networking 111

Startup Lessons Learned

SEPTEMBER 14, 2008

Lessons Learned by Eric Ries Sunday, September 14, 2008 How to listen to customers, and not just the loud people Frequency is more important than talking to the "right" customers, especially early on. Youll know when the person youre talking to is not a potential customer - they just wont understand what youre saying.

San Francisco 131

San Francisco Customer Lean Continuous Deployment 131

Startup Lessons Learned

OCTOBER 16, 2013

Palantir is a deep technical play and we had a lot of code to write just to fill out the product vision that we had already validated with potential customers; it took us two straight years of development to go from early prototypes to software that could be used in production. So what was going on?

Lean 167

Lean Startup Software Engineering Agile 167

Software By Rob

OCTOBER 26, 2010

By 2003, I entered my first show and in 2004 I had a full-fledged business running. I loved this product. Rogue Wave Software loved their product too. If you ever coded in C++ during the 90s, there’s a good chance you used their core product: Tools.h++. Their products were second-to-none. The Curse of Love.

Java 66

Java Product Software Developers Software Development 66

Steve Blank

APRIL 29, 2010

I’ve been teaching Customer Development at U.C. Berkeley’s Haas Business School since the fall of 2004 and in a joint MBA with Columbia since 2005. Back in 2004, Jerry Engel the head of the Entreprenuership program at Haas Business School at U.C. A lot has happened since I first authored and taught the class. Four Steps.

Customer Development 229

Customer Development Lean Developer Customer 229

Hearpreneur

JUNE 4, 2021

These are keepsake cards and many of our customers tell us that the recipients frame their cards. 9- Providing Legitimate B2B Customer Data in the Era of Mistrust. That's when I was struck by the idea: Why not provide a legit B2B customer database that is neither dodgy and nor a bad fit for a business? that add texture.

Entrepreneur 135

Entrepreneur B2B Database Technical Review 135

Hearpreneur

MARCH 13, 2020

I found my productivity and creativity had increased… as well as my boredom. I was working hard to climb the ladder in the car business and had been helping customers at work with budgeting, and building their credit. In 2004 I was a part-time flight attendant with a 10-year-old son living in Los Angeles. That’s right.

Entrepreneur 131

Entrepreneur LLC Technical Review Finder 131

Duct Tape Marketing

JUNE 24, 2011

SIMPLE, EFFECTIVE AND AFFORDABLE SMALL BUSINESS MARKETING Home About Consulting Products Programs Workshops Blog Resources Contact Subscribe by RSS Subscribe to Duct Tape Marketing by Email Small Business Week 2011 Our winners! Now, what you can charge and what you actually charge is rarely the same thing. 7 Characteristics of a Re. :

Small Business 66

Small Business Marketing Software Review Social Media 66

YoungUpstarts

DECEMBER 5, 2013

I have been involved in many of these innovations, mainly through my last startup venture, a company that became the world’s leading provider of credit card loyalty solutions with bank customers in 30 countries. Or this: “Apple doesn’t do loyalty because they produce outrageously awesome products.” If you want loyalty, get a dog.”

Programming 150

Programming Turkey Social Media Redemption 150

Agile VC

APRIL 17, 2011

Kayak was started here in my backyard of Boston… co-founder & CTO Paul English and the product/engineering team is based here in Concord MA. Founding Date: 2004. paying for travel data from ITA or others (customers acquisition spend is not included in COGS). round closed in June 2004. Series A Preferred.

Pre-Money Valuation 113

Pre-Money Valuation Liquidation Preference Dividend Common Stock 113

Startup Professionals Musings

MARCH 21, 2022

million, born 1985-2004, biggest business opportunity Baby Boomers (no other name) – 70.7 These shifts are independent of technology innovations, but certainly will drive the application of key product developments. Gronbach is well-known for his generational research and keen forecasting of societal trends.

Architecture 258

Architecture Forecast Demand Technology 258

YoungUpstarts

JUNE 24, 2012

Right now there are opportunities for companies that want to make their presence visible, to reach customers in a different way and for customers who expect better service for their money. One angry customer will make sure to be vocal and tell others, which is not always the case for positive experiences, unless they are truly great.

Social Media 231

Social Media Media Stock Clickthrough 231

ConversionXL

APRIL 24, 2019

The products or services that have wide, sustainable moats around them are the ones that deliver rewards to investors. There are five types of moats: Low-cost production; High switching costs; Network effects; Intangible assets; Efficient scale. Low-cost production. GEICO didn’t stumble upon low-cost production as its moat.

Non-Compete 122

Non-Compete United States Networking Acquisition 122

A Crowded Space

OCTOBER 3, 2018

I remember when I made that first flight out to San Francisco from Boston to meet the team in 2004, the company was down to its last $20K in the bank. But you need simplicity to build a great enduring product and company. It would have been so much more productive and beneficial to the greater company and team if we had slowed down.

San Francisco 60

San Francisco Bangladesh Ukraine Philippines 60

ConversionXL

FEBRUARY 3, 2020

According to MDG Advertising , 67% of online shoppers rated high-quality images as being “very important” to their purchase decision, which was slightly more than “product specific information,” “long descriptions,” and “reviews and ratings”: ( Image source ). Joann Peck and Suzanne B.

Stock 71

Stock Software Review Arizona Technical Review 71

Duct Tape Marketing

JUNE 10, 2011

SIMPLE, EFFECTIVE AND AFFORDABLE SMALL BUSINESS MARKETING Home About Consulting Products Programs Workshops Blog Resources Contact Subscribe by RSS Subscribe to Duct Tape Marketing by Email Small Business Week 2011 Our winners! Internal customer – How often do you take the internal temperature? How happy is your staff?

Small Business 58

Small Business Marketing Software Review Social Media 58

SVPG

AUGUST 21, 2013

Starting around 2004 and 2005 I began seeing an increasing number of teams moving to Agile, and of course the first thing they needed was training and often some coaching. I thought - incorrectly it turns out - that this would be a temporary issue, while the Agile community gained experience, especially with commercial product companies.

Agile 61

Agile CTO Hire Software Developers Software Development 61

Up and Running

APRIL 18, 2014

With my third business, I didn’t even try to be original—I purchased a custom framing franchise and piggybacked to success on someone else’s name. Only start a business if you are deeply passionate about solving the underlying problem for your customers. My next venture didn’t fare much better. Write it down on a napkin. Rob’s advice.

Detroit 156

Detroit Technical Review Cofounder North America 156

Duct Tape Marketing

JUNE 7, 2011

SIMPLE, EFFECTIVE AND AFFORDABLE SMALL BUSINESS MARKETING Home About Consulting Products Programs Workshops Blog Resources Contact Subscribe by RSS Subscribe to Duct Tape Marketing by Email Small Business Week 2011 Our winners! I wrote a post about Facebook Like buttons some time ag. 7 Characteristics of a Re. : The Complete Small Busine.

Small Business 59

Small Business Marketing Social Media Software Review 59

Hearpreneur

SEPTEMBER 9, 2022

The project was a little unexpected – creating customer cereal boxes called Obama-Os and Cap’n McCains, timely for the 2008 elections. But due to the rise in nostalgia marketing , it seems to be in favor again, millennials and Gen Xers are craving analog products, and Gen Zs are increasingly trying to get away from screens.

Entrepreneur 97

Entrepreneur Bankruptcy Southern California South Africa 97

YoungUpstarts

JULY 5, 2013

by Micah Solomon , customer service consultant, speaker and author of “ High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce “ Customer service consulting can be intensive. Or, want to try to do your own customer service consulting, and avoid my fee?

Customer 145

Customer Demand Mobile Social Media 145

www.thisisgoingtobebig.com

OCTOBER 25, 2010

When they ask, it often sounds like theyre asking for a product off the shelf--like, "Where can I get some cheap folding chairs?" b) Do you already have great investor relationships who will pull the trigger on funding pending the addition of a technical partner or completion of a product? What value you are you to a partner?

Technical Review 40

Technical Review Software Review Startup Due Diligence 40

Both Sides of the Table

NOVEMBER 29, 2010

.&# I took it to mean, “making decisions with small amounts of money (pennies) that end up making bad sense for affecting larger amounts of money (pounds, as in Great British Pounds).&# I thought of it as people who cut corners on small costs but paid dearly in terms of lost productivity on expensive staff. I Love Scrappy.

Warrant 333

Warrant Germany France Cost 333

Duct Tape Marketing

MAY 16, 2011

SIMPLE, EFFECTIVE AND AFFORDABLE SMALL BUSINESS MARKETING Home About Consulting Products Programs Workshops Blog Resources Contact Subscribe by RSS Subscribe to Duct Tape Marketing by Email Small Business Week 2011 Our winners! To develop your marketing strategy, think about the marketing efforts it would take to get more customers to renew.

Marketing 53

Marketing Social Media Software Review Small Business 53