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How To Develop Your Customer Retention Strategy

ConversionXL

It’s too bad, because a report by local & small business locator, Manta.com found that 61% of the small businesses surveyed indicated more than half of their revenue comes from repeat customers. Phase 2 – Develop The Product, Site or New Offers Based On Feedback From Existing Customers. million in 2004 to $6.5 The result?

Retention 112
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The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

It’s too bad, because a report by local & small business locator, Manta.com found that 61% of the small businesses surveyed indicated more than half of their revenue comes from repeat customers. Phase 2 – Develop The Product, Site or New Offers Based On Feedback From Existing Customers. million in 2004 to $6.5 The result?

Retention 115
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article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

It’s too bad, because a report by local & small business locator, Manta.com found that 61% of the small businesses surveyed indicated more than half of their revenue comes from repeat customers. Phase 2 – Develop The Product, Site or New Offers Based On Feedback From Existing Customers. million in 2004 to $6.5 The result?

Retention 105
article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

It’s too bad, because a report by local & small business locator, Manta.com found that 61% of the small businesses surveyed indicated more than half of their revenue comes from repeat customers. Phase 2 – Develop The Product, Site or New Offers Based On Feedback From Existing Customers. million in 2004 to $6.5 The result?

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How to Decrease the Odds That Your Startup Fails

Both Sides of the Table

It turns out that to build a successful company you ultimately need this strange thing called “revenue” that people don’t just hand you: You need to earn it. And there’s this other thing called “gross margin,” which shows the quality of your revenue. How much ad revenue does TripAdvisor make?

Startup 150
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30 Entrepreneurs Reveal Their Favorite Business or Entrepreneur Turnaround Story

Hearpreneur

The company didn’t turn a profit until 2003, but by 2005 business was booming – Netflix was shipping out a million DVDs daily. Over the years, despite massive losses, Netflix was able to bounce back and improve its revenue by 47%. Since then, Adidas has developed into a world whole recognized for its premium athletic attire.

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The “Grow or Die” Lie: Why Everything You Think You Know About Business Growth Is Wrong

YoungUpstarts

Between 2005 and 2007, Starbucks aggressively opened new store locations and made several operational changes that diluted its customer value proposition, diluted its high employee engagement culture, violated its real estate site selection controls, and weakened its high value-added ‘experience’ business model.

Dilution 209