YoungUpstarts

SEPTEMBER 12, 2012

by Bill Lee, author of “ The Hidden Wealth of Customers: Realizing the Untapped Value of Your Most Important Asset “ The old paradigm works like this: Your company produces goods and services that help customers get a job done. In return, the customers pay you money. The new approach makes so much more sense.

Customer 168

Customer Social Media Retention Canada 168

YoungUpstarts

OCTOBER 24, 2012

by Bill Lee, author of “ The Hidden Wealth of Customers: Realizing the Untapped Value of Your Most Important Asset “. It’s hard to believe these are the methods and tools of a profession designed to attract and persuade us to become customers — especially when “we the buyers” increasingly ignore them. Pushy salespeople.

Marketing 234

Marketing Software Review Technical Review Social Network 234

ReadWriteStart

DECEMBER 16, 2021

For those of you who don’t know: Conversation Intelligence software integrates with your customer engagement platform to record, transcribe, and analyze sales calls, giving businesses access to crucial deal information, CRM data entry automation, faster sales reps review, and sales coaching. Customer demands .

Conversion 78

Conversion Technical Review Startup Software Review 78

Software By Rob

JUNE 23, 2010

I was a judge at last night’s 59 days of code startup competition here in Fresno. The Categories There were two categories: zero-code and in progress. Zero-code meant you had to start with…um, zero code on day 1. In progress meant you could have a partial or complete product, but it needs polish and customers.

Software Review 44

Software Review Fresno RSS Startup 44

YoungUpstarts

OCTOBER 2, 2014

Google released Chromebook in October 2011, offering a faster and easier way to access the Internet. Turns out people want their laptops to do basic things like run games, Photoshop, or work software. pound paperweight,” said the New York Times’ David Pogue in a technology review. Google Chromebook. Samsung Galaxy Gear.

Product 222

Product Technical Review Software Review Green 222

YoungUpstarts

MAY 9, 2014

Once you have reviewed that resource and you have your bearings on what it takes to get started, you can start thinking about streamlining and implementing extensions of your business (think accounting and payroll, apps, ecommerce, etc). As an entrepreneur I’ve found the below platforms extremely helpful, and best of all, they’re free.

Management 167

Management Software Review eCommerce Entrepreneur 167

ConversionXL

SEPTEMBER 6, 2013

The product or website (be it software, e-commerce, or a service) might be awesome , but if it puts itself in front of the wrong market, or packages itself so the right market can’t figure out why it’s awesome, the startup will fail. This is a customer development problem. So What is Customer Development?

Customer Development 126

Customer Development Conversion Developer Customer 126

Cracking the Code

MARCH 12, 2010

Cracking The Code. Thoughts from a Venture Capitalist on Software, Software-as-a-Service (SaaS), Cloud Computing, Internet and more. Cracking The Code on Facebook. software. (10). ► 2011. (2). Friday, March 12, 2010. State of the SaaS 13: Q1 2010 Sentiment. Subscribe to: Post Comments (Atom).

Software Review 63

Software Review Technical Review Cloud Forecast 63

Startup Professionals Musings

DECEMBER 7, 2013

Maxwell Wessel, in a recent article in the Harvard Business Review on this subject, points out the exception successes of Zappos in Las Vegas, Sendgrid’s massive growth in Colorado, and RightNow’s $1.5 Today, Silicon Valley is the consumer and enterprise software capital of the world. Energy is still the domain of Houston and Dubai.

Silicon Valley 256

Silicon Valley Las Vegas Phoenix Montana 256

Growthink Blog

JANUARY 3, 2011

When seeking breakout companies to back, here are four mega-trends for 2011: 1. Tools of virtual collaboration – email chief among them but also Skype, Google Apps, and inexpensive “cloud” project management software like Basecamp - have eliminated most of the collaboration advantages of the traditional corporate form.

SMS 69

SMS Software Review Social Network Equity 69

Cracking the Code

OCTOBER 9, 2009

Cracking The Code. Thoughts from a Venture Capitalist on Software, Software-as-a-Service (SaaS), Cloud Computing, Internet and more. One way to measure this productivity is to look at the Customer Acqusition Cost ratio that I have defined in a previous post. Labels: SaaS , sales and marketing , software.

Software Review 48

Software Review Technical Review Cloud Europe 48

Cracking the Code

DECEMBER 1, 2009

Cracking The Code. Thoughts from a Venture Capitalist on Software, Software-as-a-Service (SaaS), Cloud Computing, Internet and more. Cracking The Code on Facebook. software. (10). ► 2011. (2). Software 2.0: Tuesday, December 01, 2009. The recession created opportunities! at 12:41 PM. Newer Post.

Software Review 48

Software Review Technical Review Cloud Europe 48

Startup Lessons Learned

MAY 19, 2011

Jeff will also be joining us on stage at Startup Lessons Learned 2011 , where he will be presenting a case study on his experience blending design, Lean Startup, and large company culture. Demos have become our design reviews.” Given that we push code live every two weeks, these demos have become our design reviews.

Lean 165

Lean Software Review SCRUM Non-Compete 165

Both Sides of the Table

DECEMBER 27, 2011

While Google and Facebook will buy “acquihires” (at least as of Dec 2011), many acquirers hate the idea of buying companies that aren’t profitable. If you had huge customer growth but just didn’t focus on revenue that’s a different story. It allows you many more exit opportunities. What makes up revenue?

Startup 418

Startup Revenue Technical Review Flash 418

crowdSPRING Blog

JANUARY 5, 2012

The image above is taken in Takotna, Alaska during the Iditarod Trail Sled Dog Race on March 9, 2011. More phenomenal photos from 2011 are in the Other section below. Five Tips To Improve Employee Performance Reviews – [link]. Good suggestions on handling customer service questions and issues – [link].

Social Media 92

Social Media Small Business Design Media 92

Rob Go

DECEMBER 28, 2011

So I thought I’d jot down some of the highlights I have seen from my vantage point in this 2011 Boston Consumer Web Year in Review. Zipcar: Ok, not exactly consumer web/software, but a great consumer tech company nonetheless. Gemvara: Custom Jewelry company raised $15M from Balderton and scaling very rapidly.

Technical Review 54

Technical Review Boston Software Review IPO 54

ConversionXL

JULY 16, 2021

This will help you gauge who your audience is and how to speak to them at every customer touchpoint. The point isn’t to complicate your content creation—it’s to ensure your messaging is aligned with the customer journey every step of the way. Instead, pinpoint your unique customer base and speak directly to them.

Audience 127

Audience Framework Differentiation Software Review 127

Austin Startup

DECEMBER 7, 2010

SpeedMenu announced today that their mobile menuing, ordering and payment software has entered the beta testing stage with Micros Systems Point of Sale (POS) software. Dan Janjigian, CEO of SpeedMenu said “Due to the size of the Micros installed client base, SpeedMenu will begin offering service in every city around the country.

Utah 74

Utah Software Review Customer Mobile 74

Cracking the Code

NOVEMBER 10, 2009

Cracking The Code. Thoughts from a Venture Capitalist on Software, Software-as-a-Service (SaaS), Cloud Computing, Internet and more. Software as a Service (SaaS), the most mature of these segments, is comprised of end user applications like Salesforce.com. Forget everything you learned about software channels.

Software Review 48

Software Review Cloud Technical Review Sales Cycle 48

Cracking the Code

NOVEMBER 13, 2008

Cracking The Code. Thoughts from a Venture Capitalist on Software, Software-as-a-Service (SaaS), Cloud Computing, Internet and more. Thursday, November 13, 2008. Getting through the downturn: a few thoughts for SaaS companies planning their 2009 budget. With this decline, the average EV/08 rev. multiple fell down to ~2.2x

Software Review 48

Software Review Technical Review Valuation Portfolio 48

Cracking the Code

JANUARY 22, 2009

Cracking The Code. Thoughts from a Venture Capitalist on Software, Software-as-a-Service (SaaS), Cloud Computing, Internet and more. The company had the chance of selling a very sticky product to large customers paying upfront, so there was no need to improve the sales bonuses based on cash collection and multi-year contracts.

Software Review 91

Software Review Clawback Sales Salary 91

View from Seed

AUGUST 17, 2021

at exit due to dilution. But the general idea is that for software driven businesses, traction can create unpredictable upside that is hard to account for but should not be ignored. Competition matters when it comes to talent, customers, funders, partners, attention, and others. in a mid stage round at a $100M post.

IRR 206

IRR Dilution Founder Portfolio 206

Cracking the Code

DECEMBER 2, 2006

Cracking The Code. Thoughts from a Venture Capitalist on Software, Software-as-a-Service (SaaS), Cloud Computing, Internet and more. Cracking the SMB code. Small and Medium businesses have been the holy grail of High tech and software companies for quite some time now, but the quest is far from ending. "If

Software Review 48

Software Review Technical Review Europe Software 48

crowdSPRING Blog

APRIL 7, 2011

How To Find Your First Customers And Grow Your Business – [link]. How To Find Your First Customers And Grow Your Business – [link]. Why would people “save&# ads to review later? How To Find Your First Customers And Grow Your Business – [link]. Are you a student & love hacking software?

Social Media 95

Social Media Small Business Design Media 95

YoungUpstarts

JANUARY 30, 2015

Google’s gross and operating margins improved sequentially in 4Q14, and even as they continue to be lower than when desktop search advertising was at its peak in 2011 and early 2012, TBR believes margin growth is of lesser importance to Google than consistently growing total revenue and gross profit between 10% and 15% year-to-year each quarter.

Advertising 100

Advertising Revenue Mobile Intellectual Property 100

Up and Running

MAY 10, 2012

Sulaiman Sanni and his partner Ben Lamson were both working for Meltwater Group, a large, well known Software as a Service company, Su as a social media consultant and Ben as a sales manager. ” Su and Ben started plotting their new venture in April of 2011, and were ready to leave their jobs by June.

Small Business 142

Small Business Advisory Board Employee Entrepreneur 142

VC Adventure

AUGUST 31, 2017

This has contributed to companies raising more money than in the past before they go public (almost $100M on average for SaaS businesses that went public after 2011 vs. less than half that for those that went public before). Over 2,000 different firms participated in these rounds. Interestingly growth and capital efficiency stats are down.

IPO 113

IPO Vertical Balance Sheet Valuation 113

crowdSPRING Blog

JANUARY 15, 2012

Mid- to large-size companies can also benefit from the lean methodology and one way to do so is by actively leveraging crowds of workers: designers , software engineers , testers , writers , customer support people , customers, market researchers , and dozens of other groups via the Internet.

Software Review 89

Software Review Technical Review Social Media Community 89

crowdSPRING Blog

NOVEMBER 24, 2013

So while you keep an eye on your team, your customers, your marketing, your online activities, and your bottom line it is now also time to get ready for tax time, perform the year-end reviews, consider raises and bonuses, clean up the office, schedule holiday vacations, and plan the company party! Review your website.

Small Business 92

Small Business Software Review Startup Lean 92

View from Seed

AUGUST 17, 2021

at exit due to dilution. But the general idea is that for software driven businesses, traction can create unpredictable upside that is hard to account for but should not be ignored. Competition matters when it comes to talent, customers, funders, partners, attention, and others. in a mid stage round at a $100M post.

IRR 156

IRR Dilution Founder Portfolio 156

Hearpreneur

MARCH 15, 2019

In 2011, I began learning about hair restoration and started North Atlanta Hair Restoration in 2012. Our commitment to good ole’ fashioned customer service and dedicated work ethic instantly led to word-of-mouth referrals about the clean-cut, student-athletes’ impressive work. Thanks to Chas Cooper, Rising Star Reviews ! #9-

Entrepreneur 115

Entrepreneur Technical Review Software Review Atlanta 115

crowdSPRING Blog

JANUARY 5, 2011

The 2011 Trends Driving Rural Small Business, my annual look ahead: [link]. Three economic trends for 2011 (fueled by startup goodness) – [link]. Legal Contracts for Software Developers Who Hate Contracts (w/free contract template tco use today) – [link]. 4 Predictions for Web Design in 2011 – [link].

Social Media 93

Social Media Small Business Design Media 93

YoungUpstarts

DECEMBER 5, 2013

I have been involved in many of these innovations, mainly through my last startup venture, a company that became the world’s leading provider of credit card loyalty solutions with bank customers in 30 countries. What was still missing was a simple way to identify a customer at the point of sale.

Programming 150

Programming Turkey Social Media Redemption 150

View from Seed

AUGUST 17, 2021

at exit due to dilution. But the general idea is that for software driven businesses, traction can create unpredictable upside that is hard to account for but should not be ignored. Competition matters when it comes to talent, customers, funders, partners, attention, and others. in a mid stage round at a $100M post.

IRR 136

IRR Dilution Founder Portfolio 136

Duct Tape Marketing

JUNE 16, 2011

SIMPLE, EFFECTIVE AND AFFORDABLE SMALL BUSINESS MARKETING Home About Consulting Products Programs Workshops Blog Resources Contact Subscribe by RSS Subscribe to Duct Tape Marketing by Email Small Business Week 2011 Our winners! Now that’s a happy customer!

Customer 64

Customer Video Social Media Software Review 64

crowdSPRING Blog

DECEMBER 22, 2010

Look in the OTHER section below for an excellent review of the movie with a superb discussion of why the sequel missed an opportunity to do what the original Tron movie did – introduce innovative ideas about technology. Ten Crowdsourcing Trends for 2011 – [link]. Ten Crowdsourcing Trends for 2011 – [link].

Social Media 97

Social Media Small Business Design Media 97

Entrepreneurs-Journey.com by Yaro Starak

JANUARY 24, 2013

That’s up 15% from 2011. Cheaper prices, more selection due to reduced costs in storing inventory (no limited shelf space like in the real world), and because of our marvelous global postal system, it can be very quick, even when ordering from a country on the other side of the planet. The Customer Shopping Experience.

Software Review 99

Software Review Product Australia Global 99