ConversionXL

SEPTEMBER 6, 2013

Not because they have a conversion problem but because they never really nail the product or how to market it. This is a customer development problem. So What is Customer Development? The core idea behind customer development is that the assumptions you make about a target market are only guesses.

Customer Development 126

Customer Development Conversion Developer Customer 126

Steve Blank

APRIL 16, 2013

For decades this revered business magazine described management techniques that were developed in and were for large corporations – offering more efficient and creative ways to execute existing business models. The Four Steps drew the distinction that “startups are not smaller versions of large companies.”

Technical Review 327

Technical Review Lean Venture Capital Customer Development 327

Steve Blank

SEPTEMBER 3, 2014

Customer Discovery. As the farm fields flew by on the interstate I listened as Dave described how he translated his vision into a series of hypotheses and mapped them onto a business model canvas. But I’m having a hard time getting to my next minimal viable product. Filed under: Customer Development , Technology.

Cofounder 336

Cofounder Founder Technical Cofounder Coder 336

Steve Blank

OCTOBER 30, 2012

The class teaches founders how to dramatically reduce their failure rate through the combination of business model design, customer development and agile development using the Startup Owners Manual. And you’ll learn about how to build a minimal viable product to get feedback early and often from customers.

Startup 335

Startup Lean Incubator Business Model 335

Steve Blank

SEPTEMBER 22, 2011

As part of our Lean LaunchPad classes at Stanford, Berkeley, Columbia and for the National Science Foundation, students build a startup in 8 weeks using Business Model Design + Customer Development. Read Business Model Generation pages 1-72, and The Four Steps to the Epiphany Chapter 3. Lessons Learned.

Lean 333

Lean Web Coder Business Model 333

Steve Blank

OCTOBER 24, 2014

Product/Market fit now has its own book. It has three parts: a business model canvas to frame hypotheses, customer development to get out of the building to test those hypotheses and agile engineering to build minimum viable products. Teaches you how to use Customer Development to test it.

Business Model 335

Business Model Design Customer Development Lean 335

Steve Blank

MARCH 12, 2014

Therefore we needed them to think and learn about two parts of a startup; 1) ideation - how to create new ideas and 2) customer development – how do they test the validity of their idea (is it the right product, customer, channel, pricing, etc.). Customer Discovery in the Real World.

Lean 334

Lean Customer Development Startup Silicon Valley 334

Steve Blank

SEPTEMBER 5, 2013

Over the last three years our Lean LaunchPad / NSF Innovation Corps classes have been teaching hundreds of entrepreneurial teams a year how to build their startups by getting out of the building and testing their hypotheses behind their business model. We thought this would be perfect for our product. Here’s how that happened.

Lean 315

Lean Customer Development Sales Cycle Business Model 315

Steve Blank

SEPTEMBER 5, 2018

Reading the NY Times article “ Jeffrey Katzenberg Raises $1 Billion for Short-Form Video Venture, ” I realized it was time for a new startup heuristic: the amount of customer discovery and product-market fit you need to find is inversely proportional to the amount and availability of risk capital. ” Fire, Ready, Aim.

Lean 335

Lean Burn Rate Startup IPO 335

Steve Blank

SEPTEMBER 16, 2014

Surprisingly if you’ve filled out the business model canvas you already know who you need. I was having breakfast with Radhika, an ex-grad student of mine who wanted to share her Customer Discovery progress for her consumer hardware startup. Filed under: Customer Development. Customer Development'

Cofounder 335

Cofounder Founder Intellectual Property Business Model 335

Steve Blank

APRIL 16, 2013

For decades this revered business magazine described management techniques that were developed in and were for large corporations – offering more efficient and creative ways to execute existing business models. The Four Steps drew the distinction that “startups are not smaller versions of large companies.”

Technical Review 219

Technical Review Lean Venture Capital Customer Development 219

SoCal CTO

OCTOBER 6, 2011

" One was an enterprise software product. Would it take more work to sell the enterprise product than they could make on it? In both cases, the founder and I brainstormed on ways to shift the product in order to get closer to what I perceived as something that would be great. Neither felt like a slam dunk.

Customer 227

Customer Fractional CTO Viral Lean 227

Steve Blank

JUNE 26, 2014

We’re changing the order in which we teach the business model canvas and customer development to better-fit therapeutics, diagnostics and medical devices. The Lean LaunchPad class uses the three “ Lean Startup ” principles: Alexander Osterwalders “ business model canvas ” to frame hypotheses.

Intellectual Property 281

Intellectual Property Lean IP Open Source 281

Steve Blank

MARCH 8, 2011

It was designed to bring together many of the new approaches to building a successful startup – customer development, agile development, business model generation and pivots. We were positing that 20 years of teaching “how to write a business plan” might be obsolete. This post is part one.

Lean 298

Lean Business Model Customer Development Guinea 298

Steve Blank

MAY 6, 2015

I am always surprised when critics complain that the Lean Startup’s Build, Measure, Learn approach is nothing more than “throwing incomplete products out of the building to see if they work.”. Repeat, learning whether to iterate, pivot or restart until you have something that customers love. Waterfall Development. Here’s how.

Lean 120

Lean Agile Business Model Customer Development 120

Steve Blank

JANUARY 22, 2014

Success depends on finding startups that have identified acute customer pains in large markets where conditions are ripe for a new entrant. Few entrepreneurs find this scalable and repeatable business model because it’s not easy. The cloud , open-source development tools and web 2.0 Valley-sized VC funds don’t work.

Early Stage 286

Early Stage Silicon Valley Oregon Technical Review 286

Steve Blank

SEPTEMBER 1, 2021

Try innovating inside a large company where 99% of the company is executing the current business model, while you’re trying to figure out and build what comes next. Do they have better sales, marketing, or product development groups? You think startups are hard? The short answer is no.

Incubator 402

Incubator Lean Agile Business Model 402

Steve Blank

JANUARY 30, 2013

Entrenched Innovation Model Issues : Qualcomm’s existing innovation model – wireless products were created in the R&D lab and then handed over to existing business units for commercialization – was wildly successful in the existing wireless and mobile space. Part 1 outlining the program is here. Read it first.

Programming 265

Programming Technical Review Incubator Intellectual Property 265

Steve Blank

SEPTEMBER 5, 2023

In the early stages of a startup your hypotheses about all the parts of your business model are your profound beliefs. Here’s how I learned why they were critical to successful customer development. Start with those around product/market fit – who are your customers and what features do they want?

Business Model 305

Business Model Product Development Early Stage Customer Development 305

Steve Blank

FEBRUARY 16, 2012

Alexander Osterwalder and I spent last week in Salt Lake City, Utah as judges at the 2 nd Annual International Business Model Competition , hosted by Professor Nathan Furr , and his team at the BYU Center for Entrepreneurship. In an existing corporation, the business plan is the execution document for sustaining innovation.

Business Model 263

Business Model Customer Development Utah Business Plan 263

Steve Blank

MAY 17, 2010

Business Plan Versus Business Models. Where did the idea that startups write business plans come from? A business plan is the execution document that large companies write when planning product-line extensions where customer, market and product features are known. What did you build/do?

Business Plan 312

Business Plan Business Model Customer Development Deal Flow 312

Steve Blank

JANUARY 6, 2021

No Business Plan Survives First Contact With Customers. The Business Model. An introduction to The Business Model Canvas. The Minimal Viable Product. How to Get, Keep and Grow Customers ? How to Get Out of the Building and Test the Business Model. What is Customer Development.

Lean 356

Lean Customer Development Business Model Video 356

Steve Blank

AUGUST 3, 2012

Long before there was the Lean Startup, Business Model Canvas or Customer Development there was a guy in Santa Barbara California who had already figured it out. Frank Robinson of SyncDev has been helping companies figure out their minimum viable product and pivots since 1984, long before I even knew what it meant.

San Jose 256

San Jose Technical Review Customer Development Software Review 256

Steve Blank

DECEMBER 20, 2011

We taught them the business model / customer development / agile development solution stack. This methodology forces rapid hypothesis testing and Customer Development by getting out of the building while building the product. Come up with a business model canvas for their startup.

Incubator 301

Incubator Government Silicon Valley Lean 301

Steve Blank

AUGUST 21, 2013

What if we could increase productivity and stave the capital flight by helping Life Sciences startups build their companies more efficiently? Quite a few of the teams were building biotech, devices or digital health products. Filed under: Customer Development , Lean LaunchPad , Science and Industrial Policy , Teaching.

SBIR 314

SBIR Technical Review Lean Startup 314

Steve Blank

FEBRUARY 6, 2014

Our Lean LaunchPad class requires student teams to get out of the building and talk to 10-15 customers a week while they’re building the product. The class is designed for students who said they want a hands-on experience in what it takes to build a startup – not just writing a business plan or listening to lectures.

Lean 278

Lean Customer Development Business Model Email 278

Steve Blank

FEBRUARY 11, 2010

The Customer Development process is the way startups quickly iterate and test each element of their business model , reducing customer and market risk. The first step of Customer Development is called Customer Discovery. outside the building and test them in front of customers.

Burn Rate 248

Burn Rate Silicon Valley Marketing Boston 248

Steve Blank

JUNE 26, 2015

In the last five years “ Lean Startup ” methodologies have enabled entrepreneurs to efficiently build a startup by searching for product/market fit rather than blindly trying to execute. Gore , I’ve found two corporate strategy tools developed by other smart people helpful in bridging Lean Startups with Corporate Innovation.

Lean 120

Lean Management Business Model Incubator 120

Steve Blank

JUNE 23, 2020

The pandemic has upended the business models of most startups and existing companies. As the economy reopens companies are finding that customers may have disappeared or that their spending behavior has changed. Suppliers are going out of business or requiring cash-up-front terms. Here’s how.

Customer 436

Customer Marketing Customer Development Lean 436

Steve Blank

JUNE 19, 2014

After seeing the process work so well for scientists and engineers in the NSF, we hypothesized that we could increase productivity and stave the capital flight by helping Life Sciences startups build their companies more efficiently. Filed under: Customer Development , Lean LaunchPad , Life Sciences , National Science Foundation.

Lean 269

Lean SBIR Intellectual Property Customer Development 269

Steve Blank

MARCH 3, 2015

The disadvantage is that its methodology was based on the old waterfall model of product development and not the agile and lean methods that startups use today. It taught lean theory ( business model design , customer development and agile engineering) and practice. The Business Plan is Dead.

Business Plan 120

Business Plan Silicon Valley Saudi Arabia Lean 120

Steve Blank

OCTOBER 15, 2019

Once upon a time every great organization was a scrappy startup willing to take risks – new ideas, new methods, new customers, targets, and mission. If they were a commercial company, they figured out product/market fit; or if a government organization, it focused on solution/mission fit. Process Versus Product.

Government 315

Government Technical Review Acquisition Metrics 315

Steve Blank

JUNE 28, 2014

If you can’t see the video click here Filed under: 2 Minute Lessons , Business Model versus Business Plan , Customer Development , Lean LaunchPad , Teaching. 2 Minute Lessons Business Model versus Business Plan Customer Development Lean LaunchPad Teaching'

Customer 313

Customer Search Lean Business Model 313

Steve Blank

JUNE 3, 2010

They start with an innovation, search for a repeatable business model, build the infrastructure for a company, then grow by efficiently executing the model. outpace an existing company’s business model. You want to start executing the business model. Companies have a fairly predictable life cycle.

Search 242

Search Agile Customer Development Technical Review 242

Steve Blank

JULY 13, 2021

Founders of startups (and new ventures inside existing companies) are searching for product/market fit and a repeatable and scalable business model. An entrepreneur must start with the belief that all their assumptions are simply hypotheses that will undoubtedly be challenged by what they learn from customers.

Lean 433

Lean Agile Business Model Business Plan 433

Steve Blank

DECEMBER 13, 2010

Here’s the course announcement from Professor Vergara (in English): Customer Development Course in Chile – Lean Launchpad. The objective of this course is that groups of students finish with a completed software product that has real customers and an identified market.

Chile 235

Chile Silicon Valley Lean Agile 235

Steve Blank

SEPTEMBER 21, 2012

The “it” is a physical or web product they’ve often been locked-down, pounding away at, for many weeks. Without passionate customers, even the most passionate entrepreneur will flounder at best. If you can’t figure this out on your own, and relate it to customers succinctly, it’s a certainty that your customers never will.

Startup 332

Startup Cofounder Customer Development Viral 332