Conversion Customer Development Framework Metrics 
Steve Blank
NOVEMBER 16, 2009
I was in New York last week with my class at Columbia University and several events made me realize that the Customer Development model needs to better describe its fit with web-based businesses. In it, I got asked a question I often hear: “What if we have a web-based business that doesn’t have revenue or paying customers?
Startup Lessons Learned
JULY 5, 2010
I believe it is the best introduction to Customer Development you can buy. As all of you know, Steve Blank is the progenitor of Customer Development and author of The Four Steps to the Epiphany. It is written in a conversational tone, doesnt take itself too seriously, and avoids extraneous fluff.
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Steve Blank
JULY 1, 2014
Investors sitting through Incubator or Accelerator demo days have three metrics to judge fledgling startups – 1) great looking product demos, 2) compelling PowerPoint slides, and 3) a world-class team. Since I began incorporating the Investment Readiness Level framework I’ve made three observations. But the ‘ah-hah!’
David Teten
APRIL 1, 2021
I propose here a framework for prioritizing your platform buildout. For instance, tracking ‘months-of-runway’ combined with the month-over-month change to that metric allows us to rapidly identify companies that may be distressed. Customer Development. Neither proprietary nor marketable. Minimal cost. .
Startup Lessons Learned
OCTOBER 16, 2013
But we couldn''t have identified this without having clear metrics (that high bug count) to assess our development process. On Customer Development in a growing company, Wyatt offered the following advice: Wyatt: We''ve employed a number of systems in the organization that keep all of us close to the customer.
Startup Lessons Learned
MARCH 29, 2010
The way forward requires getting everyone together in a room, and having a conversation about where were headed. Tactics were discussed out of context, and there wasnt an overarching framework for figuring out what works for what kinds of companies, industries, and stages of growth. Thats what this conference is for.
Startup Lessons Learned
JANUARY 15, 2010
Two Ways to Hold Entrepreneurs Accountable - The Conversation - Harvard Business Review Way back when the money was doled out, the team made a compelling pitch about the large market that was going to adopt their new innovative product or service. They are on-schedule and on-budget, but their gross metrics are way off.
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