View from Seed

OCTOBER 24, 2019

Also, the benefit of raising a pre-seed from great partners probably outweighs the cost. The reason is that b2b fundraising is largely driven by data and metrics, and pre-seed dollars usually don’t get you to many meaningful data points. The challenge here is that inexperienced founders sometimes get the worst of both worlds.

Dilution 149

Dilution B2B Burn Rate Early Stage 149

YoungUpstarts

APRIL 21, 2013

Through rapid experimentation, short product development cycles, and rigorous measurements of the right metrics, they can ascertain what customers really want. Such direct experiences allows one to test critical “leap-of-faith” assumptions about what customers like and dislike.

Lean 193

Lean Technical Review North America Startup 193

Startup Lessons Learned

APRIL 14, 2009

Lessons Learned by Eric Ries Tuesday, April 14, 2009 Validated learning about customers Would you rather have $30,000 or $1 million in revenues for your startup? This may sound crazy, coming as it does from an advocate of c harging customers for your product from day one. Every board meeting, the metrics of success change.

Customer 167

Customer San Francisco Lean Hockey Stick 167

Steve Blank

SEPTEMBER 10, 2009

In future posts I’ll describe how Eric Ries and the Lean Startup concept provided the equivalent model for product development activities inside the building and neatly integrates customer and agile development. Handspring’s customers understood what a Personal Digital Assistant was.

Customer Development 196

Customer Development Developer Customer Silicon Valley 196

Steve Blank

JUNE 26, 2015

To move innovation faster, we now have 21 st century tools — Business Model Canvas , Customer Development , Agile Engineering – all adding up to a Lean Startup. Here the company executes a known business model (known customers, product features, competitors, pricing, distribution channel, supply chain, etc.)

Lean 120

Lean Management Business Model Incubator 120

Steve Blank

OCTOBER 11, 2016

Brian Zuercher is the CEO and co-founder of Seen , a marketing software platform that is helping marketers tell the story of their brand and build relationships with their customers through consumer generated photos and videos. Filed under: Customer Development , SiriusXM Radio Show. Tune in Thursday, Oct.

Columbus 245

Columbus Entrepreneur Ohio Cofounder 245

Startup Lessons Learned

DECEMBER 14, 2009

Lessons Learned by Eric Ries Monday, December 14, 2009 Business ecology and the four customer currencies Lately, I’ve been rethinking the concept of “business model&# for startups, in favor of something I call “business ecology.&# Let’s begin with the four customer currencies. And this is true outside of games.

Customer 156

Customer San Francisco Viral Lean 156

David Teten

APRIL 1, 2021

Similarly, customer introductions are invaluable in the early days, but become less valuable once a company has a fully-formed go to market function.”. Then, pluck the low-hanging fruit: easy, low-cost, and highly scalable infrastructure. Customer Development. Organize events in your vertical. Is the service scaleable?

Private Equity 78

Private Equity Venture Capital Portfolio Equity 78

Steve Blank

NOVEMBER 25, 2013

Investors sitting through Incubator or Accelerator demo days have three metrics to judge fledgling startups – 1) great looking product demos, 2) compelling PowerPoint slides, and 3) a world-class team. And we can offer investors metrics to play Moneyball – with the Investment Readiness Level. We think we can do better. Here’s how.

Oakland 326

Oakland Incubator Lean Metrics 326

A Smart Bear: Startups and Marketing for Geeks

JULY 2, 2013

Yes, except if you don’t listen to what customers are telling you to do, you’ll build a product no one wants to use. I’m responsible to our 10,000+ customers to fulfill the promises we make around service and product. Never mind managing consultants or employees! ” Does it mean no one can tell you what to do?

Cofounder 312

Cofounder Startup Founder Engineer 312

Steve Blank

MARCH 25, 2009

Was the company attempting to be a low cost provider by introducing cheaper products to an existing market? While we sometimes cut the price of graphics boards, it was only because we offered our customers no compelling reasons to buy one that was priced equivalently to the market share leaders. No, not really.

Silicon Valley 141

Silicon Valley Marketing RSS California 141

Startup Lessons Learned

SEPTEMBER 15, 2008

The application of agile development methodologies which dramatically reduce waste and unlock creativity in product development. See Customer Development Engineering for my first stab at articulating the theory involved) Ferocious customer-centric rapid iteration, as exemplified by the Customer Development process.

Lean 168

Lean San Francisco Startup Continuous Deployment 168

YoungUpstarts

NOVEMBER 28, 2011

By Peter Fader, author of “ Wharton Executive Education Customer Centricity Essentials: What It Is, What It Isn’t, and Why It Matters “ I often use the metaphor of fishing as a way to explain new customer acquisition. Up-selling: moving customers up to higher level products/services. ” So how does it work?

Customer 162

Customer Customer Development Acquisition Pennsylvania 162

Steve Blank

OCTOBER 11, 2016

Brian Zuercher is the CEO and co-founder of Seen , a marketing software platform that is helping marketers tell the story of their brand and build relationships with their customers through consumer generated photos and videos. Filed under: Customer Development , SiriusXM Radio Show. Tune in Thursday, Oct.

Columbus 120

Columbus Entrepreneur Ohio Cofounder 120

Occam's Razor

APRIL 8, 2013

To win in business you need to follow this process: Metrics > Hypothesis > Experiment > Act. We are far too enamored with data collection and reporting the standard metrics we love because others love them because someone else said they were nice so many years ago. That metric is tied to a KPI.

Metrics 156

Metrics Analytics Lean Churn Rate 156

Steve Blank

NOVEMBER 21, 2016

Teams are continuing their relentless interviewing of customers, or beneficiaries as we call them in this class. The students “get out of the building” and test their hypotheses in front of potential beneficiaries using the Customer Development methodology, all while building and updating their Minimal Viable Products.

Silicon Valley 120

Silicon Valley Washington United Kingdom Lean 120

Steve Blank

NOVEMBER 21, 2016

Teams are continuing their relentless interviewing of customers, or beneficiaries as we call them in this class. The students “get out of the building” and test their hypotheses in front of potential beneficiaries using the Customer Development methodology, all while building and updating their Minimal Viable Products.

Silicon Valley 120

Silicon Valley Washington United Kingdom Lean 120

Startup Lessons Learned

OCTOBER 11, 2013

What we care about in the innovation community is growth that is driven by customers and creating value for them. You cannot draw a direct line to reducing waste or improving revenues or cutting costs…whereas the cross-functional teams, you can tie it to a performance metric that has a direct result in the corporate objectives.

Lean 167

Lean Silicon Valley Agile Cofounder 167

Startup Lessons Learned

NOVEMBER 7, 2008

Thats the conclusion Ive come to after watching tons of online products fail for a complete lack of customers. Our goal is to find out whether customers are interested in your product by offering to give (or even sell) it to them, and then failing to deliver on that promise. Just load them all in and choose a low cost-per-click.

Demand 167

Demand San Francisco Lean Continuous Deployment 167

VC Cafe

SEPTEMBER 5, 2012

The term “Growth Hacking”, invented by Sean Ellis , and made popular by Andrew Chen , a Silicon valley marketer and entrepreneur, is a combination of two disciplines – marketing and coding: Growth hackers are a hybrid of marketer and coder, one who looks at the traditional question of “How do I get customers for my product?”

API 167

API Viral Startup Retention 167

Feld Thoughts

NOVEMBER 18, 2013

Convertible debt financings have become an increasingly attractive approach for seed rounds because it delays the valuation discussion, costs less from a legal standpoint, and is an easier financial instrument to “keep raising more small amounts of money” on. No updates, screen comps, or metrics have been publicly shared yet.

Burn Rate 152

Burn Rate Equity Software Review Early Stage 152

Steve Blank

FEBRUARY 22, 2010

As a founder you are testing a series of hypotheses about all the pieces of the business model: Who are the customers/users? An early indication that you’ve found the right business model is when you believe the cost of getting customers will be less than the revenues the customers will generate. Startup Metrics.

Balance Sheet 298

Balance Sheet Startup Burn Rate Metrics 298

Steve Blank

JULY 30, 2009

Your Customers are Not Who You Think For years I thought this “million unit chip sale by accident&# was a “one-off&# funny story. That is until I saw that in startup after startup customers come from places you don’t plan on. Your board nods sagely at your target customer list.

Silicon Valley 131

Silicon Valley RSS California Customer Development 131

Up and Running

MAY 23, 2016

A description of the problem you’re solving for your customers, and your solution to the problem, which is usually your product or service. The software was sold based on installation cost running on local servers for enterprises—which was very, very expensive. The best way to do this is to get out and talk to your potential customers.

Software Review 74

Software Review Software Delaware Forecast 74

Startup Lessons Learned

MARCH 25, 2010

Defective prototype code was as often thrown out (because customers didnt want it) as it was fixed (when customers did). Two Ways to Hold Entrepreneurs Accountable Beware of Vanity Metrics For Startups, How Much Process Is Too Much? Labels: product development Speed up or slow down?

Software Review 141

Software Review San Francisco Lean Continuous Deployment 141

View from Seed

SEPTEMBER 11, 2019

You’re obviously not showing charts of user growth, number of customers, or revenue. Pre-launch customer development data is another way, sometimes in the form of user surveys for consumer companies or interviews with potential beta customers for B2B businesses. B) Post-Product Companies.

Seed Stage 149

Seed Stage B2B Seed Capital Revenue 149

Startup Lessons Learned

AUGUST 3, 2009

First, a definition: the minimum viable product is that version of a new product which allows a team to collect the maximum amount of validated learning about customers with the least effort. In a lot of cases, this requires a lot of energy invested in talking to customers or metrics and analytics.

San Francisco 168

San Francisco Product Lean Continuous Deployment 168

Steve Blank

APRIL 9, 2009

Five Easy Pieces – The Marketing Mission After a few months of talking to customers , talking to our channel and working with sales we defined the marketing Mission (our job) was to: Help Sales deliver $25 million in sales with a 45% gross margin. Two paragraphs, Five bullets. It didn’t take more. I couldn’t care less about those.

Silicon Valley 259

Silicon Valley Technical Review RSS PR 259

The Next Web

MARCH 11, 2014

For the past year, they invested in the team and technology to prioritize speed of iteration with disregard to traditional methods of customer development and company building. Furthermore, a paying customer is an even better indicator that they truly care. They just built it. Some things just have to exist first.

Silicon Valley 151

Silicon Valley Cofounder Stock Options Mobile 151

Steve Blank

JUNE 23, 2016

As a consequence, corporations used metrics like return on net assets (RONA), return on capital deployed, and internal rate of return (IRR) to measure efficiency. These metrics make it difficult for a company that wants to invest in long-term innovation. On the low-end, they undercut cost structures, resulting in customer migration.

Architecture 227

Architecture IRR Balance Sheet Liquidity Event 227

Startup Lessons Learned

AUGUST 31, 2015

Every year, our team conducts more than 500 customer development calls to understand what challenges the community is facing. Along the way, the company faced many of the same challenges that Lean Startup practitioners experience: balancing new customers and product lines with existing ones. Here are some of our favorites: 1.

Lean 60

Lean United States Fractional CTO Startup 60

Startup Lessons Learned

APRIL 9, 2009

Rather than use boring section headers, I thought Id just quote from actual customers, in their own words. Thats the essence of so many of the lean startup techniques Ive evangelized: customer development , the Ideas/Code/Data feedback loop , and the adaptation of agile development to the startup experience.

San Francisco 132

San Francisco Continuous Deployment Lean Agile 132

Startup Lessons Learned

OCTOBER 6, 2008

Lessons Learned by Eric Ries Monday, October 6, 2008 When NOT to listen to your users; when NOT to rely on split-tests There are three legs to the lean startup concept: agile product development , low-cost (fast to market) platforms , and rapid-iteration customer development. However, that cant be the end of the story.

San Francisco 128

San Francisco Lean Continuous Deployment Agile 128

Startup Lessons Learned

FEBRUARY 28, 2009

I used to think that investments in metrics were a form of waste. Customers dont care if you have good metrics, only if you have a good product. The only reason we learned the art of metrics-based decision making at IMVU was out of necessity. But code written that doesnt help the company succeed is a sunk cost.

San Francisco 98

San Francisco Continuous Deployment Lean DC 98

Startup Lessons Learned

MARCH 27, 2009

While some cost-cutting measures reduce that number, others increase it. In lean times, it’s most important to focus on cutting costs in ways that speed you up, not slow you down. Otherwise, cutting costs just leads to going out of business a little slower. No departments The Five Whys for Startups (for Harvard Business R.

San Francisco 117

San Francisco Lean Continuous Deployment DC 117

Steve Blank

MARCH 4, 2014

These groups are adapting or adopting the practices of startups and accelerators – disruption and innovation rather than direct competition, customer development versus more product features, agility and speed versus lowest cost. They measure their success on metrics that reflect success in execution, and they reward execution.

IRR 335

IRR Startup Business Model Agile 335

Startup Lessons Learned

NOVEMBER 4, 2008

Lean startups have the ability to use this commodity stack to lower costs and, more importantly, reduce time to market. Agile software development. Customer development. The biggest source of cost/time advantage that all lean companies have is avoiding building features that customers dont want.

Lean 102

Lean San Francisco Agile Continuous Deployment 102