Both Sides of the Table

NOVEMBER 3, 2009

The last couple of years has also seen the huge initial success of Ycombinator, the Lean Startup and many other product driven approaches to going to market. Let’s take your revenue line. It should talk about how many customers you think you will acquire and how much you’ll charge for your product.

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Business Plan AJAX Venture Capital Technical Review 334

Steve Blank

SEPTEMBER 3, 2009

This post describes how the traditional product development model distorts startup sales, marketing and business development. Finally, I’ll write about how Eric Ries and the Lean Startup concept provided the equivalent model for product development activities inside the building and neatly integrates customer and agile development.

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Startup Lessons Learned

SEPTEMBER 22, 2008

is an elegant way to model any service-oriented business: Acquisition Activation Retention Referral Revenue We used a very similar scheme at IMVU, although we werent lucky enough to have started with this framework, and so had to derive a lot of it ourselves via trial and error. The Lean Startup Intensive is tomorrow at Web 2.0.

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Startup Lessons Learned

APRIL 14, 2009

Lessons Learned by Eric Ries Tuesday, April 14, 2009 Validated learning about customers Would you rather have $30,000 or $1 million in revenues for your startup? All things being equal, of course, you’d rather have more revenue rather than less. And yet revenue alone is not a sufficient goal.

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Customer San Francisco Lean Hockey Stick 167

Steve Blank

AUGUST 5, 2010

Consumer Internet investing seems to have split off from traditional Venture Capital, and is creating a new category of VC’s: Lean VC’s. I think you can blame Customer and Agile Development for a small part of it. The Rise of the “Lean VC’s” – Consumer Internet Gets Funded. Lean VC’s are Different.

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Lean Internet Silicon Valley Venture Capital 262

VC Cafe

JULY 26, 2020

.” Steve Blank, “Is the lean startup dead?” ” The Lean Startup movement started out of necessity. In a capital scarce environment following the Dot Com crash, startups needed to do more with less and survive long enough to generate revenue.

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Lean Seed Capital Startup Burn Rate 214

Steve Blank

SEPTEMBER 10, 2009

In future posts I’ll describe how Eric Ries and the Lean Startup concept provided the equivalent model for product development activities inside the building and neatly integrates customer and agile development. After twelve months Handspring’s revenue was $170 million. End result?

Customer Development 205

Customer Development Developer Customer Silicon Valley 205

Steve Blank

NOVEMBER 21, 2016

Hacking for Diplomacy takes the Lean Startup methodology and applies it to problems sourced from the State Department. Teams are continuing their relentless interviewing of customers, or beneficiaries as we call them in this class. What we’re driving at is evidence-based, entrepreneurial solutions to big diplomatic challenges.

Silicon Valley 120

Silicon Valley Washington United Kingdom Lean 120

Steve Blank

NOVEMBER 21, 2016

Hacking for Diplomacy takes the Lean Startup methodology and applies it to problems sourced from the State Department. Teams are continuing their relentless interviewing of customers, or beneficiaries as we call them in this class. What we’re driving at is evidence-based, entrepreneurial solutions to big diplomatic challenges.

Silicon Valley 120

Silicon Valley Washington United Kingdom Lean 120

Steve Blank

APRIL 4, 2011

The Stanford Lean LaunchPad class was an experiment in a new model of teaching startup entrepreneurship. This week they were testing who the customer, user, payer for the product will be (and discovering if they have a multi-sided business model , one with both buyers and sellers.) This post is part four. Syllabus is here.

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Customer Business Model Nebraska Cloud 238

Steve Blank

APRIL 9, 2009

And it was going to mention the two words that SuperMac marketing needed to live and breathe: revenue and profit. We hired union laborers to do that. I hired a Director of Product Marketing who in his last company had ran its marketing and then went out into the field and became its national sales director.

Silicon Valley 266

Silicon Valley Technical Review RSS PR 266

Startup Lessons Learned

JUNE 15, 2009

Of all the tactics I have advocated as part of the lean startup , none has provoked as many extreme reactions as continuous deployment , a process that allows companies to release software in minutes instead of days, weeks, or months. It lets the customer and development team spot problems with calculations almost immediately.

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Continuous Deployment Software Review San Francisco Lean 167

Startup Lessons Learned

FEBRUARY 20, 2009

I owe it originally to lean manufacturing books like Lean Thinking and Toyota Production System. The batch size is the unit at which work-products move between stages in a development process. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Small is beautiful.

San Francisco 161

San Francisco Software Review Continuous Deployment Development Team Review 161

Steve Blank

NOVEMBER 2, 2009

For those of you who have been following the discussion, a Lean Startup is Eric Ries ’s description of the intersection of Customer Development , Agile Development and if available, open platforms and open source. Over its lifetime a Lean Startup may spend less money than a traditional startup. Lets see why.

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Startup Lessons Learned

DECEMBER 23, 2009

They were accustomed to measuring their progress primarily by gross revenue compared to their targets. It turned out that, during the course of the decline, one customer segment was losing customers while another was gaining customers. The Lean Startup Intensive is tomorrow at Web 2.0. Expo SF (May. .

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Metrics San Francisco Lean Continuous Deployment 167

Steve Blank

MARCH 18, 2011

The signals are loud and clear : seed and late stage valuations are getting frothy and wacky, and hiring talent in Silicon Valley is the toughest it has been since the dot.com bubble. VC’s worked with entrepreneurs to build profitable and scalable businesses, with increasing revenue and consistent profitability – quarter after quarter.

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Internet IPO Silicon Valley Agile 334

Steve Blank

MAY 28, 2009

But then, because there might be entrenched competitors and your concept is radically new, you still need to invest in the customer development process to learn how to get design wins from companies who may be happy with their existing vendors. These two numbers have direct impact on revenue and financial health.

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Startup Lessons Learned

JANUARY 15, 2010

Usually, they are delivering only a fraction of the revenue they promised. Usually, they are delivering only a fraction of the revenue they promised. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? The Lean Startup Intensive is tomorrow at Web 2.0. Expo SF (May. .

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Hockey Stick San Francisco Entrepreneur Lean 105

Startup Lessons Learned

JANUARY 2, 2009

For the rest of us, there is an alternative: to create credibility by building a lean startup. We were even more embarrassed by the pathetically small number of customers we had, and the pathetically low amount of revenue we had earned so far. My 2008 revenues were over $100k on a 35k inventory. Retention cohort analysis.

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San Francisco Tampa Continuous Deployment Lean 60

Startup Lessons Learned

NOVEMBER 17, 2008

Growth - when you have existing customers, the pressure is on to grow your key metrics day-in day-out. If youre making revenue, you should be finding ways to grow it predictably month-over-month; if youre focused on customer engagement, your product should be getting more sticky, and so on. Expo SF (May. . Expo SF (May.

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San Francisco Lean Continuous Deployment DC 88

Startup Lessons Learned

JUNE 5, 2009

And so the spreadsheet is built with conservative assumptions, including a final revenue target. No matter how low we make the revenue projections for this new product, it’s extremely unlikely that they are achievable. That’s because the model is based on assumptions about customers that are totally unproven.

San Francisco 102

San Francisco Lean Continuous Deployment Startup 102

Steve Blank

DECEMBER 10, 2014

The University of Maryland is now integrating the Lean LaunchPad ® into standard innovation and entrepreneurship courses across all 12 colleges within the University. Over 44 classes have embedded the business model canvas and/or Customer Discovery including a year-long course taken by every single one of its bioengineering majors.

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Maryland Lean DC Virginia 277

Occam's Razor

APRIL 8, 2013

This thought was in my mind as I was reading Lean Analytics a new book by my friend Alistair Croll and his collaborator Benjamin Yoskovitz. In this post, we’ll look at each of the four steps in the Lean Analytics Cycle in more detail. That’s because they require you to have a deep understanding of your customers. But they are.

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Metrics Analytics Lean Churn Rate 156

Steve Blank

JULY 30, 2009

Unfortunately most startups learn this by going through the “Fire the first Sales VP&# drill: You start your company with a list of potential customers reading like a “who’s who&# of whatever vertical market you’re in (or the Fortune 1000 list.) Your board nods sagely at your target customer list.

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Startup Lessons Learned

AUGUST 24, 2009

Just like in the world of startups, we can start to use micro-scale pilot programs, executed in lean fashion, to gather real facts for making ROI decisions about new project investment. What is the right revenue model? I ask because as you mentioned there is a gap between people embracing lean principles and those who won't.

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San Francisco Lean Technical Review Distribution 113

Startup Lessons Learned

OCTOBER 30, 2008

Lessons Learned by Eric Ries Thursday, October 30, 2008 John Doerrs 10 lean startup tips I just saw video of John Doerrs talk yesterday at VentureBeat’s “How to manage your start-up in the downturn&# roundtable event. Not just about expenses, about increasing revenue. Over-communicate with employees, investors, customers.

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Lean San Francisco Continuous Deployment DC 121

Startup Lessons Learned

DECEMBER 28, 2009

There are huge classes of bugs that "work as designed" but cause catastrophic changes in customer behavior. No automated test is going to catch that, but it still will drive revenue to zero. Most QA teams are organized around finding reproduction paths for bugs that affect customers. Better handling of intermittent bugs.

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Continuous Deployment San Francisco Lean Metrics 122

Steve Blank

APRIL 30, 2009

Initially your job is to understand each of the parts of your business model before you hire someone to do it. Hopefully you and your co-founders are experts in one or two parts (agile development, SEO/SEM, etc.) But the rest; sales, marketing, bus dev is actually customer development that the founder needs to understand.

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Sales Silicon Valley RSS Las Vegas 120

Startup Lessons Learned

MAY 1, 2009

Lessons Learned by Eric Ries Friday, May 1, 2009 Lean Startup webcast post-game Wow, what an incredible turnout for webcast this morning, right on the heels of a phenomenal crowd at startup2startup last night. Its been a great twelve hours for the lean startup! wogsland : Still not understanding the "lean" aspect. What a thrill.

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Lean San Francisco Startup Continuous Deployment 60

Steve Blank

JUNE 15, 2010

Do they “get&# Customer Development ? They understand that now’s not the time to hire a senior VP of Sales to start to scale the sales force or to look for a finance department to create income statements that say zero each month. Do They Get Customer Development? Have they heard about Customer Development ?

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Founder Vesting Later Stage Early Stage 232

Steve Blank

AUGUST 27, 2009

This series of posts is a brief explanation of how we’ve evolved from Product Development to Customer Development to the Lean Startup. The Product Development Diagram Emerging early in the twentieth century, this product-centric model described a process that evolved in manufacturing industries.

Silicon Valley 266

Silicon Valley Product Startup Product Development 266

Startup Lessons Learned

AUGUST 16, 2010

First, SlideShare is a fantastic product (that I use on a regular basis) and an impressive company example of Lean Startup practices in action. Second, their story illustrates a key Lean Startup idea: proving the business in micro-scale. That is customer development. Did you find this post useful? How are we doing?

San Francisco 167

San Francisco Lean Analytics Continuous Deployment 167

Steve Blank

NOVEMBER 7, 2013

In 2012 I got together with Alexander Osterwalder , Henry Chesbrough and Andre Marquis to think about the Lean and the future of corporate innovation. What CEOs, management teams and shareholders care about is growth —revenue growth, greater user adoption, increased market share, bigger margins, etc. in developing these new models.

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Lean Nepal Cofounder Customer Development 329

Steve Blank

FEBRUARY 23, 2009

Through trial and error, hiring and firing, successful startups all invented a parallel process to product development. In particular, the winners invent and live by a process of customer learning and discovery. It’s a process that doesn’t exist in large companies with existing customers and markets.

Silicon Valley 129

Silicon Valley RSS Venture Capital California 129

Steve Blank

AUGUST 5, 2013

It’s been fun watching a 20th Century entrepreneur learn new tricks as he builds his next startup, FindTheBest using Lean Methodology. Lean Start-up Connection: Business Model Canvas. By leaning on our technology, we knew we could build cheaply, we just didn’t know how cheaply. Here’s Kevin’s story to date.

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Startup Lessons Learned

JANUARY 27, 2009

These are companies that generate revenue by offering a free product with an upsell or premium version. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? The Lean Startup Intensive is tomorrow at Web 2.0. Amazing lean startup resources Is Entrepreneurship a Management Science?

San Francisco 148

San Francisco Lean Continuous Deployment DC 148

Steve Blank

JULY 11, 2016

We were depending on investor funding, but with $60,000 in revenue no one would fund it. . Jessica ran things as lean as she could for the next few months while figuring out what to do. — Jessica learned an important lesson about hiring: I thought, wow, it’d be great to work with friends, but it was horrible.

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Silicon Valley Entrepreneur Cofounder Customer Development 120