Steve Blank

SEPTEMBER 5, 2018

Reading the NY Times article “ Jeffrey Katzenberg Raises $1 Billion for Short-Form Video Venture, ” I realized it was time for a new startup heuristic: the amount of customer discovery and product-market fit you need to find is inversely proportional to the amount and availability of risk capital. He just hired Meg Whitman.

Lean 335

Lean Burn Rate Startup IPO 335

Steve Blank

APRIL 5, 2017

I was having coffee with the CEO of a new startup, listening to her puzzle through how to communicate to potential customers. I reminded her that all the Lean tools she learned in class–Customer Discovery, business model and value proposition canvases– contained her answer. Painful and invaluable” was her reply. Here’s how.

Marketing 310

Marketing Audience Technical Review PR 310

Steve Blank

APRIL 4, 2011

This week they were testing who the customer, user, payer for the product will be (and discovering if they have a multi-sided business model , one with both buyers and sellers.) The news from customers was not good. talk to more customers? Week 4 of the class. Let the real learning begin. The Nine Teams Present.

Customer 234

Customer Business Model Nebraska Cloud 234

YoungUpstarts

OCTOBER 10, 2012

by Bill Lee, author of “ The Hidden Wealth of Customers: Realizing the Untapped Value of Your Most Important Asset “. Talented product developers. No one can truly understand your customers or genuinely share their interests unless she is a customer herself. Your most powerful growth engine is your existing customer.

Customer 154

Customer Fractional CTO Canada Technical Review 154

Steve Blank

OCTOBER 15, 2019

What had previously been a strength – their great management processes – now holds back their ability to respond to new challenges. Once upon a time every great organization was a scrappy startup willing to take risks – new ideas, new methods, new customers, targets, and mission. However, their biggest obstacle is internal.

Government 315

Government Technical Review Acquisition Metrics 315

The Startup Magazine

OCTOBER 29, 2018

Either way, custom software development is an effective way to build brand awareness and give your business a competitive edge. In order to bring the most value to your business, it’s important you explore ways to enhance your customer experience. The Rise of App Development in the Business World. Source: Pexels.

Developer 93

Developer Offshore Software Developers Software Development 93

Up and Running

MARCH 21, 2018

Company branding builds trust and an emotional connection between businesses and potential customers. These don’t require coding skills—they’re usually visual templates that are easy to use but don’t allow for great customization (that would require technical skills). Custom development. Website builders. WordPress DIY.

Entrepreneur 107

Entrepreneur Technical Review Hosting SEO 107

Hunter Walker

AUGUST 11, 2022

Seed Stage Startups Don’t Hire Fulltime For These Roles, And Certainly Not Senior Hires. You’re trying to build a software product, do customer development and find PMF. Hiring Marketing or Comms Consultants/Agencies At Seed Is Often a Terrible Idea. It’s just not worth their time.

Seed Stage 102

Seed Stage Cap Table Founder Marketing 102

Startup Professionals Musings

APRIL 28, 2014

This person may be an extraordinary communicator, who rallies employees, customers, and colleagues around the vivid future he sees. What you really need is a VP of Marketing and Customer Development, who can help with lead generation and honing the message, rather than an executive to manage a sales team and existing customers.

CTO Hire 252

CTO Hire Fractional CTO Angel Investor Public Relations 252

Steve Blank

MARCH 31, 2011

Over the last decade we assumed that once we found repeatable methodologies (Agile and Customer Development , Business Model Design) to build early stage ventures, entrepreneurship would become a “science,” and anyone could do it. It is a very different skill than science, engineering, or management. Where Did We Go Wrong?

Agile 332

Agile Customer Development Early Stage Business Model 332

Steve Blank

APRIL 11, 2013

In the last decade Torch managed to break free of China’s state central planning bureaucracies. They provide consulting, promotion, product testing, hiring, training and incubation services to startups. Filed under: China , Customer Development , Technology , Venture Capital. Technology Business Incubators (TBIs).

Programming 278

Programming Technical Review SBIR China 278

Steve Blank

JANUARY 25, 2011

The benefits of customer and agile development and minimum features set are continuous customer feedback, rapid iteration and little wasted code. But over time if developers aren’t careful, code written to find early customers can become unwieldy, difficult to maintain and incapable of scaling.

Part-Time VPE 318

Part-Time VPE Agile Engineer Startup 318

Steve Blank

NOVEMBER 24, 2010

In the past, the time to build a first product release was measured in months or even years as startups executed the founder’s vision of what customers wanted. Yet time after time, after the product shipped, startups would find that customers didn’t use or want most of the features. Entrepreneurship as It’s Own Management Science.

Silicon Valley 335

Silicon Valley United States Venture Capital Software Review 335

Steve Blank

SEPTEMBER 10, 2009

In future posts I’ll describe how Eric Ries and the Lean Startup concept provided the equivalent model for product development activities inside the building and neatly integrates customer and agile development. Handspring’s customers understood what a Personal Digital Assistant was.

Customer Development 196

Customer Development Developer Customer Silicon Valley 196

Startup Lessons Learned

DECEMBER 1, 2014

Ben Horowitz ’s book The Hard Thing About Hard Things is driving the conversation around startup management this year. Bob Sutton is a Stanford professor and the author of several best-selling books on standout management, including Scaling Up Excellence , an investigation of high-growth companies. Eric Ries will interview him.

Lean 165

Lean Fractional CTO Part-Time VPE Fractional VPE 165

Startup Professionals Musings

FEBRUARY 22, 2013

This person may be an extraordinary communicator, who rallies employees, customers, and colleagues around the vivid future he sees. What you really need is a VP of Marketing and Customer Development, who can help with lead generation and honing the message, rather than an executive to manage a sales team and existing customers.

CTO Hire 244

CTO Hire Fractional CTO Startup Angel Investor 244

Steve Blank

OCTOBER 19, 2009

While the last post was titled “ You Know You’re Getting Close to Your Customers When They Offer You a Job “, this post should probably be titled, “You Know You’re Getting Close to Your Customers When You Offer Them a Job.&#

Engineer 198

Engineer Silicon Valley Part-Time VPE Advisory Board 198

Steve Blank

MARCH 2, 2011

The Energy Storage division is acting like a startup, and Prescott Logan its General Manager, has lived up to the charter. Working with him, I’ve been impressed to watch his small team embrace Customer Development (and Business Model Generation ) and search the world for the right product/market fit. So why this post?

Silicon Valley 222

Silicon Valley Agile Customer Development Early Stage 222

Startup Lessons Learned

SEPTEMBER 11, 2009

Lessons Learned by Eric Ries Friday, September 11, 2009 The cardinal sin of community management Once you have a product launched, you will the face the joys – and the despair – of a community that grows up around it. There are many articles by many experts ( myself included ) extolling the virtues of listening to customers.

Community 158

Community Management Lean Software Review 158

Steve Blank

SEPTEMBER 14, 2017

— I just watched a very smart company try to manage innovation by hiring a global consulting firm to offload engineering from “distractions.” So, in response the company had hired a global consulting firm to help solve the problem. A shorter version of this post first appeared on the HBR blog. There’s a much better way.

Incubator 312

Incubator Curation Engineer Government 312

Startup Lessons Learned

JULY 9, 2010

Lessons Learned by Eric Ries Friday, July 9, 2010 Founder personalities and the “first-class man&# theory of management At any given time, something like four percent of the US population is engaged in some form of new-company-creation. But I’m not convinced those labels are right at all. Are we solving the right problem?

San Francisco 161

San Francisco Management Founder Lean 161

Startup Lessons Learned

OCTOBER 5, 2008

Lessons Learned by Eric Ries Sunday, October 5, 2008 The product managers lament Life is not easy when youre working in an old-fashioned waterfall development process, no matter what role you play. The product manager was clearly struggling to get results from the rest of the team. Lets start with what the product manager does.

San Francisco 158

San Francisco Management Software Review Product 158

Steve Blank

NOVEMBER 2, 2009

For those of you who have been following the discussion, a Lean Startup is Eric Ries ’s description of the intersection of Customer Development , Agile Development and if available, open platforms and open source. And most startup code and features end up on the floor as customers never really wanted them.

Lean 244

Lean Silicon Valley Startup RSS 244

Steve Blank

JUNE 25, 2009

Twenty eight years ago I was the bright, young, eager product marketing manager called out to the field to support sales by explaining the technical details of Convergent Technologies products to potential customers. These companies would take our computers and put their name on them and resell them to their customers.

Technology 138

Technology Silicon Valley Fractional VPE Part-Time VPE 138

Startup Lessons Learned

JANUARY 19, 2009

Lessons Learned by Eric Ries Monday, January 19, 2009 Lean hiring tips In preparing for the strategy series panel this week, I have been doing some thinking about costs. And all of that cost was caused by one activity: hiring. Hiring is no different from any other company process. Sounds a little abstract, though, doesnt it?

Lean 140

Lean Hiring San Francisco Continuous Deployment 140

Steve Blank

OCTOBER 10, 2011

50% the fault of a Nokia management that didn’t see it coming, while 50% was due to brilliant Apple execution.) They’ve stopped hiring the best talent, and startups are not looking so risky compared to large companies. Filed under: Business Model versus Business Plan , Customer Development , Teaching , Venture Capital.

Finland 324

Finland Naming Russia Government 324

Steve Blank

NOVEMBER 9, 2009

Oh, and we had no installed customer base. I had hired the VP of marketing from a potential software partner who was responsible to get all this 3 rd party software on our computer. In reality we hadn’t gotten any closer to our goal than the day we hired him. We had accomplished nothing – zero, zilch, nada.

Silicon Valley 324

Silicon Valley Software Review RSS Technical Review 324

Startup Lessons Learned

OCTOBER 26, 2009

Lessons Learned by Eric Ries Monday, October 26, 2009 A real Customer Advisory Board A reader recently asked on a previous post about the technique of having customers periodically produce a “state of the company&# progress report. Many companies seek to involve customers directly in the creation of their products.

Advisory Board 151

Advisory Board Customer San Francisco Lean 151

Both Sides of the Table

NOVEMBER 3, 2009

It should talk about how many customers you think you will acquire and how much you’ll charge for your product. Do you really want to spent $100k building a product to discover through Customer Development that the market is too small? I care about the thought that you’ve given to the customer problem.

Business Plan 334

Business Plan AJAX Venture Capital Technical Review 334

Startup Lessons Learned

OCTOBER 20, 2008

Lessons Learned by Eric Ries Monday, October 20, 2008 The engineering managers lament I was inspired to write The product managers lament while meeting with a startup struggling to figure out what had gone wrong with their product development process. This engineering manager is a smart guy, and very experienced.

Software Review 164

Software Review Engineer Management Technical Review 164

ConversionXL

JANUARY 24, 2014

The importance of the customer feedback cycle & the role it plays for AWeber. How to get your software business to the point where you can hire a business development director. Hunter shares some extremely valuable insights that will prove useful in building beneficial relationships and getting highly qualified customers.

Developer 104

Developer API Cofounder New Jersey 104

Startup Lessons Learned

APRIL 14, 2009

Lessons Learned by Eric Ries Tuesday, April 14, 2009 Validated learning about customers Would you rather have $30,000 or $1 million in revenues for your startup? This may sound crazy, coming as it does from an advocate of c harging customers for your product from day one. They are gaining valuable customer data.

Customer 167

Customer San Francisco Lean Hockey Stick 167

Gust

APRIL 20, 2014

This person may be an extraordinary communicator, who rallies employees, customers, and colleagues around the vivid future he sees. What you really need is a VP of Marketing and Customer Development, who can help with lead generation and honing the message, rather than an executive to manage a sales team and existing customers.

CTO Hire 171

CTO Hire Fractional CTO Angel Investor Public Relations 171

Startup Lessons Learned

FEBRUARY 11, 2009

Lessons Learned by Eric Ries Wednesday, February 11, 2009 The free software hiring advantage This is one of those startup tips Im a little reluctant to share, because its been such a powerful source of competitive advantage in the companies Ive worked with. This approach gives you an edge in hiring. Instead, engage with the project.

Software Review 68

Software Review Software Hiring San Francisco 68

Steve Blank

APRIL 11, 2013

In the last decade Torch managed to break free of China’s state central planning bureaucracies. They provide consulting, promotion, product testing, hiring, training and incubation services to startups. Filed under: China , Customer Development , Technology , Venture Capital. Technology Business Incubators (TBIs).

Programming 170

Programming Technical Review SBIR China 170

Startup Lessons Learned

JANUARY 7, 2010

Lessons Learned by Eric Ries Thursday, January 7, 2010 Is Entrepreneurship a Management Science? My explicit goal in working with HBR is to foster a dialog between entrepreneurs and more traditional general managers. Is Entrepreneurship a Management Science? - Is Entrepreneurship a Management Science? Without further ado.

San Francisco 119

San Francisco Management Continuous Deployment Lean 119

The Startup Magazine

MARCH 29, 2024

This isn’t just about having a eureka moment; it’s about understanding the problem you’re solving and why it matters to your potential customers. Then, consider how you’ll reach your customers and what kind of relationship you want to build with them. Building Your Team A venture is only as strong as its team.

Intellectual Property 130

Intellectual Property Angel Investor Business Model Bootstrapping 130