Remove Customer Remove Differentiation Remove Retention Remove Social Network
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Why Startups Need to Focus on Client Retention Right from the Start

The Startup Magazine

When it comes to startups, the focus often gravitates toward acquiring new customers, expanding market reach, and chasing growth metrics. However, amidst the frenzy of attracting fresh clientele, many startups overlook a critical aspect of sustainable success – client retention.

Retention 148
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Developing a Social Media Marketing Strategy that Builds Loyalty and Awareness

ConversionXL

Building loyalty and awareness are top priorities for any social media marketer. By turning those fans into customers, you can create long-term advocates that spend more money and recommend you to others. Edelman’s Trust Barometer study shows that trust is second only to price in becoming a loyal customer. And for good reason.

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How to Make a Real Social Media Customer Connection

Startup Professionals Musings

As I visit the websites of many startups, as well as more mature businesses, I still too often see a “contact” page offering nothing but a sterile form for customers to submit, never to be heard from again. Social media connections, if they exist, are buried elsewhere or reserved for monitoring purposes only.

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Build Social Media Into the Customer Experience

Startup Professionals Musings

As I visit the websites of many startups, as well as more mature businesses, I still too often see a “contact” page offering nothing but a sterile form for customers to submit, never to be heard from again. Social media connections, if they exist, are buried elsewhere or reserved for monitoring purposes only.

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6 Reasons Why Your Small Business is Losing Customers (And What You Can Do About It)

crowdSPRING Blog

Like it or not, your business is losing customers. You work hard (and in many cases spend hard) to acquire new customers. In a perfect world, those customers would stick around. Recent research from McKinsey & Company reveals that only 13% of customers were loyal to a single brand. Poor Customer Service Experience.

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Rapid Iteration for Mobile App Development

Startup Lessons Learned

There are two questions that I recommend startups use to differentiate between being liked versus being loved. That said, there will always be categories of apps — such as social networks or messaging apps — that require a user''s identity in order to deliver value.

Mobile 167
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How Do You Select A Revenue Model For Your Startup?

Startup Professionals Musings

Obviously, it must be grounded by the characteristics of the market and customers you choose to serve, the pricing model of existing competitors, and a strategy you believe is consistent with your future products and direction. It’s great for customers, but not for startups, unless you have deep pockets. Freemium model. Value model.

Revenue 287