Wed.May 14, 2014

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Are Your Employees Sabotaging Your Company’s Accountability? Ten Bottom-Line-Busting Behaviors to Watch Out For.

YoungUpstarts

'by Julie Miller and Brian Bedford, co-authors of “ Culture Without Accountability: WTF? What’s The Fix? “ We all know what it’s like to be promised, “I’ll get back to you on that question,” only to never hear another word. Likewise, we’ve all dealt with colleagues who draft off of others’ achievements, salespeople who don’t stand behind their products when the crap hits the fan, and bosses who pass the buck far more often than they stop it.

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Every Small Business Should Celebrate the Positives

Startup Professionals Musings

'Sponsored by VISA Business Running a small business as an entrepreneur is a never-ending challenge of new products, customers, competitors, and an unpredictable economy. This week is National Small Business Week in the US, so it’s a good time to celebrate your successes, and allow the rest of us to acknowledge your dedication and innovations. Too many entrepreneurs never find the time to reflect on the positives of their lifestyle, or even take a break.

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Are you Providing Customers with Solutions?

Rembrandt Communications

'Think about their needs when it comes to SEO content strategy and public relations Recently, I was interviewed on “Black Hollywood Live’s Phenomenal Women” program. It was a lot of fun, and one of the key issues that came up is providing solutions to customers. With this in mind, what are you doing to provide […].

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How do angel investors typically deal with the legal agreements and similarly how would they help deal with legal issues for a startup they’ve invested in?

Gust

'All investments by angels (and everyone else) in a company are made according to detailed legal documents that specify everything about the relationship among the various parties, the terms of the value exchange and the various rights and responsibilities of everyone involved. The paperwork can range from 5-10 pages for a pretty straightforward convertible note, up to 120 pages or more for a full Series A round.

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Building Healthy Innovation Ecosystems for Your Projects

Speaker: Nick Noreña, Innovation Coach and Advisor, Kromatic

Every startup and innovation project exists within an ecosystem that either helps or hurts that project. As innovation managers, we need to keep a pulse of that ecosystem and make sure we're helping those innovation projects we're managing every step of the way. In this webinar, Nick Noreña will walk through an Innovation Ecosystem Model that he and his team at Kromatic have developed to help investors, heads of product, teachers, and executives understand how they can best support innovation in

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Why startups should have budgets

The Equity Kicker

'One of our portfolio companies is going through a significant change in plan. They have consumer and B2B sales and as we learn about the market opportunity it is looking like it makes sense to focus more on the business side and less on the consumer. Accordingly, the founder produced new financial projections that match how we now see the world. She actually came up with four different scenarios, Base, Low, Medium, and High, which was a good framework for enabling us to understand the range of

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13 Creative Customer Support Tactics That Really Work

Up and Running

'When it comes to customer support, doing the little things can go a long way. But how do you keep it simple and cast a rippling effect? To find out what really makes customers happy, we asked 13 entrepreneurs the following question: What is one creative customer support / service tactic that recently paid off for you? 1. Live Chatting With Customers.

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People Got To Be Free

Gregg Fraley, Author of Jack's Notebook

'Power. It’s not something people talk about in the context of innovation. They talk about Leadership, Change, Management, and Teams — but they rarely talk about what’s behind all of those concepts, Power. I’ve been making a habit lately of talking about the unsaid in innovation, and power is a huge unsaid in innovation. I’m going to have to be a little bit snarky here.

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Last Week I Got “Over The Shouldered” (& It Was Awesome)

Hunter Walker

'I blew it. I knew I blew it when the marketing exec started searching for someone else she rather speak with and then saying “where do I need to be next” while pulling out her phone. I was taken aback. Hadn’t been ‘over the shouldered’ like that in quite a while (when the person you’re talking to starts looking over your shoulder for someone else they rather be speaking with).

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Grocery Delivery Service Instacart Launches in Austin

SiliconHills

'How many times have you sat around wondering if you could get someone to deliver your groceries in one hour by horse in Austin? Well today is your lucky day if you’re downtown. Instacart, a San Francisco-based grocery delivery service, will be doing that today in downtown Austin. The one-hour guaranteed delivery service launched Wednesday […] The post Grocery Delivery Service Instacart Launches in Austin appeared first on SiliconHills.

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How To Sell Conversion Rate Optimization To Your Boss

ConversionXL

'Here’s something that won’t come as a shock to people who work for big companies: not everyone is on-board with the idea of conversion optimization and testing. In an ideal world, everyone would be excited by a data-driven approach & the idea of building a conversion culture is something the entire organization would be excited about from day one.

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The Employee to Entrepreneur conversion

Start Up Blog

'If you’re reading this and you currently work for a company you don’t have an equity stake in – I reckon there’s a pretty good chance you’re planning your cubicle escape route. Today I wrote a post for Pollenizer on my Top 10 things employees need to know before they jump ship. The thing about entrepreneurship is that it is a change in environment.

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Success Is Often Mostly About Context

Duct Tape Marketing

'Success Is Often Mostly About Context written by John Jantsch read more at Small Business Marketing Blog from Duct Tape Marketing. This post and podcast are drawn from Duct Tape Selling: Think Like a Marketer – Sell Like a Superstar on sale globally May 15th. Marketing Podcast with John Jantsch. Image credit: Ellen Jantsch. On a cold January morning in 2007, a hidden video camera captured thousands of commuters simply walking past violinist Joshua Bell as he played some of the most comple

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Cultural Dysfunction: The Lack of Women in VC

Seeing Both Sides

'The trade association for the venture capital industry, the NVCA, gathered yesterday in San Francisco to talk about the state of the industry and some of the key policy issues we are facing. The short list is an obvious one for anyone who has been reading the news lately: Net Neutrality, Immigration Reform and Patent Reform are all hot topics in our industry.

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3 questions to ask yourself if you’re thinking of starting a business

Jeff Hilimire

'Over the last week I’ve had a handful conversations with people thinking about starting a new business. It’s always fun to have those conversations and try to convince them to go ahead and do it! Life is too short, give it a try, why not now! But I always ask these three questions when someone says they want to start a company: How are you going to sell the product/service?

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Sometimes, Entrepreneurs Just Have to Tell the Customer "No!" ? 5 Factors for Healthy Customer Relationships.

Small Business Force

If you've read much of what I've written here, you know how I feel about the importance of customer relationships. Without them you have no business. And, respecting the customer, listening to their issues, being responsive to their requirements and needs is at the foundation of entrepreneurial success. "Going the extra mile" for a customer, often, is what defines the culture in many small businesses.

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When it Comes to Venture Capital, Do Like Warren Does

Growthink Blog

'All of a sudden, it is boom time again for venture capital funds, with over $10.3 billion in fresh capital raised by 578 funds in the 1st quarter, up 36% from 2012. And high profile exits on deals like Nest , WhatsApp , and Occulus - where fund investors saw returns in excess of 20x their original investments - have caught the public''s fancy as to the power of startup and emerging company investing.

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Sometimes, Entrepreneurs Just Have to Tell the Customer "No!" - 5 Factors for Healthy Customer Relationships.

Small Business Force

If you've read much of what I've written here, you know how I feel about the importance of customer relationships. Without them you have no business. And, respecting the customer, listening to their issues, being responsive to their requirements and needs is at the foundation of entrepreneurial success. "Going the extra mile" for a customer, often, is what defines the culture in many small businesses.

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Stop The Slow Lane

Feld Thoughts

'The FCC is proposing new rules to allow Internet providers to discriminate based on content to provide separate and unequal connection speeds. This effectively creates “fast” and “slow” lanes for the Internet which means that website owners and entrepreneurs may be forced to pay an arbitrary fee to ISPs like Comcast and Time Warner if they want their visitors to be able to access their website at regular speeds – or at all.

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Why we must build gender inclusiveness into startups

The Next Web

'Roger Huang is an entrepreneur who is working on his next venture, and advising several others on growth. This post originally appeared on Code(Love). If there was a Godwin’s law for technology, it would go something like this: go to a startup event. Hear or be the person pitching a dating application. Stop—you’ve lost. Entrepreneurs are trained to solve real pain points—their own, especially.

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