A Smart Bear: Startups and Marketing for Geeks

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The Code is your Enemy

A Smart Bear: Startups and Marketing for Geeks

Well it will still be hard to locate them after you’ve built a product, and then it’s unlikely the product matches what they want! Another time, everyone said it was a great idea, but it wasn’t , which was only clear after dozens of interviews. Do you find it hard to locate that many people? So solve that hard problem now.

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Tech Support *is* sales

A Smart Bear: Startups and Marketing for Geeks

We've all been jarred by someone's voice not matching their picture. Is there enough evidence of a conceptual mis-match that I should pivot? If this is your attitude, your conception of tech support is completely backwards and you're missing out on important channels for marketing, product development, and sales.

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Why “saving money” and “ROI” are probably the wrong way to sell your product

A Smart Bear: Startups and Marketing for Geeks

.” The software development department has a budget for tools and different companies have different ways of arguing internally for expanding that budget — you have to match those constraints regardless of “value delivered.” ” The marketing department might be willing to pay for services but not for tools.

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How do I figure out who my next important hire should be?

A Smart Bear: Startups and Marketing for Geeks

For example, use LinkedIn and reach out directly, or asking your network with pointed and specific idea of what pattern you’re trying to match. Is it really worth all this to get the best person for that role ? Click that link if you want the answer; I’ve written about it previously.

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The mid-market briar patch

A Smart Bear: Startups and Marketing for Geeks

But although they have the process and controls of a large company, they don’t have the budgets to match; there’s no large reward for successfully navigating the painful, Herculean sales adventure. All this makes for an arduous sales process just like with big companies. Worst of both worlds. Why is it like this?

Marketing 235
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On the (un?)importance of design

A Smart Bear: Startups and Marketing for Geeks

I’ve chronicled the eye-melting design work that punished potential customers in the evolution of the Smart Bear website, and yet with all that cringe-worthyness, here is a company that doubled in revenue and profit like clockwork for half a decade — a stat any startup would be proud to match.

Design 253
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When being an “expert” is harmful

A Smart Bear: Startups and Marketing for Geeks

In fact, it will strengthen your pitch because it will match their expectations and therefore mitigate any worry that you don’t ‘get it.’&#. I’m sure you’re right and they’ll be thrilled, but since you’re so sure it certainly won’t hurt to include it. “OK, I will!&#.

Lean 269