Cracking the Code

JANUARY 19, 2016

I began my career at McKinsey and when the Internet bubble burst in 2001, I made a shift towards online software (ASP at the time). I began my career at McKinsey and when the Internet bubble burst in 2001, I made a shift towards online software (ASP at the time). What makes a good VC for a SaaS startup?

API 48

API Silicon Valley Europe Differentiation 48

crowdSPRING Blog

JUNE 18, 2013

When the products you sell are also available from thousands of other vendors at the same or lower prices, how do you differentiate your business and convince customers to buy from you? Smart companies surprise their customers when customers least expect surprises. Surprise can be small and inexpensive. Others call.

Small Business 117

Small Business Netherlands Retention Marketing 117

YoungUpstarts

JANUARY 14, 2014

There may even have been a couple of bigger transgressions: like promising to increase your sales by 50 percent and then coming in way under the mark (tanking your department in the eyes of the higher-ups). Take the opportunity to differentiate yourself, even if it means staying at work a bit later or learning a new skill.

Differentiation 157

Differentiation Reputation Leadership Naming 157

Both Sides of the Table

FEBRUARY 17, 2011

A year ago I blogged about one of my most common mantras that applies to sales, biz dev & fund raising alike: “ Time is the Enemy of all Deals.&#. I think many entrepreneurs under-estimate the benefit that capital early helps in being able to produce product and differentiate yourself in a nascent marketplace.

Pre-Money Valuation 303

Pre-Money Valuation Dilution Valuation PR 303

Up and Running

JULY 21, 2016

If you want to own your own gym or fitness center, you’re probably trying to figure out how you’re going to bring in customers, and keep them. Luckily for you, there are multiple things you can do to win over your customers. Focus on providing epic customer service. If so, you’re on the right track. The same is true vice versa.

Revenue 60

Revenue Retention Advertising Differentiation 60

Duct Tape Marketing

JULY 19, 2017

That innovation has to be built into the core of how you serve your customers. When I looked around for other examples like that I started seeing them everywhere, of companies that weren’t so much innovating in the product as innovating around the product and by doing so really helping their customers get more value from the product.

Technical Review 42

Technical Review Kansas City Software Review Product 42

Up and Running

MAY 6, 2015

Great way to get your business represented online and bring in new customers. Cody, the VP of Sales wants this lead form on the front page. We like listening to our customers and seeing what they do. Jonathan: Okay, so the homepage must convey that you are caring about your customers and you need to be mobile.

SBA 60

SBA Technical Review Software Review Small Business 60

Both Sides of the Table

JANUARY 16, 2012

I raised money as an entrepreneur, like you, in 1999, 2000, 2001, 2003 and 2005 for two different companies. Fund raising (as is much of life) is a sale – pure and simple. As with any sales campaign you need to: Qualify your buyers early so you focus your scarce resources on people likely to buy your product. .

Developer 366

Developer Silicon Valley PR Las Vegas 366

Hearpreneur

AUGUST 19, 2015

2) Help Others & Improve Upon Customer Service. I started my business namely to help others and to improve upon the aloof customer service being presented in the IT industry. I heard horror stories about how their technicians had chips on their shoulders, belittling customers with their elitist attitudes. That’s it.

Entrepreneur 48

Entrepreneur Australia Technical Review Community 48

abovethecrowd.com

FEBRUARY 27, 2019

In its most recent quarter, the company processed the exchange of $923 million of sales, which equates to a $3.6B Founded by Michael Bruno in Paris in 2001, 1stdibs (*) is the world’s largest online marketplace for luxury one-of-a-kind antiques, high-end modern furniture, vintage fashion, jewelry, and fine art. annual GMV.

Internet 88

Internet Matching Vertical Hosting 88

om.co

FEBRUARY 5, 2013

I had been writing GigaOM (the blog) since December 2001, but in 2003, I started working on a piece for Business 2.0 We spend money on things that help in improving the experience of our customers, our readers. Here is the TL:DR version in case you are pressed for time. STARTING IT UP. Photo courtesy of Scott Beale of Laughing Squid.

Founder 80

Founder Conversion Distribution Silicon Valley 80

Duct Tape Marketing

MAY 23, 2017

They’ve been profitable since 2001. They just know that the times are changing, we’re leaving in a world where customers are on quicksand and the marketplace is on quicksand. But the second one is they actually use the concept of what we talked about in Buyer Legends, these small narratives.

Tampa 35

Tampa Florida Customer Audio 35

crowdSPRING Blog

APRIL 11, 2018

A strong brand increases the value of your company, creates an identity and motivation for your employees, and makes it easier for you to acquire new customers. As we previously explained : A brand is the sum total of the experience your prospects and customers have with your company. Image courtesy of Brandless. Values matter.

Small Business 62

Small Business Design Non-Compete Cofounder 62

Both Sides of the Table

MAY 7, 2011

Lesson: You dn’t want your customers to feel locked into using your software. It helps with sales cycles because customers know that they can switch away if they so choose. While customers will be willing to try your product, they think two steps ahead. A product manager is responsible for: Talking to customers.

Software Review 285

Software Review Software St. Louis API 285