ConversionXL

OCTOBER 16, 2022

By meeting buyers’ post-purchase needs , you’ll improve customer retention. There are several ways to calculate it, but here’s a basic formula: Average order value x Number of repeat transactions x Average retention time. To get a realistic picture of how your business is doing, you need to also account for customer retention.

Acquisition 129

Acquisition eCommerce Customer Churn Rate 129

ConversionXL

SEPTEMBER 20, 2021

billion in ad revenue in 2020. Given that most users abandon apps within 30 days post-installation, high downloads don’t lead to high audience retention, satisfaction, or revenue. YouTube elevates videos (and channels) that prove meaningful engagement, which is exactly what AVD and CTR do. Who is your channel for?

Analytics 134

Analytics Metrics Channel Video 134

View from Seed

AUGUST 30, 2016

These companies are all over the map: B2B, B2C, SaaS, ecommerce, healthcare, SMB-focused, enterprise-focused, etc. Referrals (generating direct customer referrals and new revenue channels with fellow local business owners). What customer retention strategies are working best for other florists?

Social Media 185

Social Media B2B North America Media 185

Steve Blank

APRIL 1, 2020

Ask yourself: Are there now new customers, new services and new channels to pursue? B2B – cloud services, online meetings, virtual workforce management, collaboration tools. How can you shift focus to customer retention versus acquisition? What do you think is the right thing to do? First, think about potential pivots.

South Korea 334

South Korea Salary Business Model China 334

ConversionXL

AUGUST 7, 2019

That’s especially true for B2B marketers. Still, about 65% of brands planned to increase their investment in influencer marketing in 2018, which puts the strategy on track to top $10 billion by 2020. Yet, according to another study , only 11% of B2B companies have ongoing influencer marketing programs, compared to 48% of B2C brands.

B2B 110

B2B Marketing Social Media B2C 110

ConversionXL

JANUARY 18, 2022

Studies show that only 5% of B2B customers are ready to buy. HubSpot has built its brand to over 100,000 customers and $1 billion in annual recurring revenue in 2020. The retention value of your customers, which can be calculated by multiplying customer value times the average customer lifespan. week, month, year).

Equity 94

Equity Marketing Social Media Software Review 94

Up and Running

JULY 7, 2021

In a recent B2B study , 86% of buyers expressed interest in accessing visual or interactive content over other forms. Review your chosen communication channels. According to Semrush , shopping apps have had year-over-year growth of 17% from 2019 to 2020, making 1.78+ billion users worldwide! That’s just human nature.

eCommerce 149

eCommerce Social Media Naming Technical Review 149