Both Sides of the Table

article thumbnail

What Happens When Startups Turn from Their Innovation Stage to Operational Excellence?

Both Sides of the Table

Nearly every successful tech startup I’ve observed over the past 20 years has gone through a similar growth pattern: Innovate, systematize then scale operations. Sam & Rahul have worked closely together on “innovate & operate” since the earliest days of MakeSpace. How profitable is my product or service?

article thumbnail

Master of Customer Acquisition, Matt Coffin, On Startups …

Both Sides of the Table

Since selling Matt has gone on to become one of the smartest angels I have seen operate. He is very hands-on and helpful – especially for any company looking into customer acquisition. o CPM model gave him control over the information in the acquisition cycle so he focused on that. - He told them it was now or never.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Why Misunderstanding Startup Metrics Can Cost You Your Business

Both Sides of the Table

The key to being able to run a business that isn’t yet profitable (on operating margin) is availability of capital to finance losses and preferably at a cost that isn’t too punitive to the founders and employees. CAC is often measured incorrectly and doesn’t often doesn’t capture the true costs of acquisition. The first input is CAC.

Metrics 150
article thumbnail

Why Entrepreneurs Should Be Respected More Than Loved

Both Sides of the Table

They are irritated because they generated a ton of leads at their trade shows, their webinars and through online acquisition and they’re tired of getting blamed for the Patel leads. They talk to customers, operations, sales, marketing and engineering to determine the company product roadmap.

CTO Hire 385
article thumbnail

Beware of Premature Merge Elation

Both Sides of the Table

500k had come through the last acquisition. For some reason the industry of bankers who try to buy or sell businesses work in what is called the “M&A (mergers & acquisitions) Industry.&# I’ve never understood this. There’s really no such thing as a merger – only acquisitions. million uniques.

Merger 276
article thumbnail

Should Startups Focus on Profitability or Not?

Both Sides of the Table

When they look at buying your company they often think in terms of “how long will it take until I earn back the profits to pay for my acquisition price?” Operating Costs. million to fund operations in their first year of operations. In many Internet startups 80% of the operating costs will be people.

Startup 418
article thumbnail

Be Careful About Being a Meddling Startup CEO

Both Sides of the Table

recently wrote a post talking about how some VCs meddle in operating company decisions or some executive teams are too reliant on VCs to jump in and make hard calls for them. So operating at a higher level, helping to set the framework for decision making and then sitting down and watching the game be played, is certainly the way to go.”

Startup 150