The Next Web

DECEMBER 12, 2013

Many of the newer service marketplaces feel more like “movements” rather than “businesses,” and actually require very careful architecture of the end-to-end experience both online and offline, including areas such as culture and workflow. In the early days of e-commerce, sales were typically the most important metric for success.

Mobile 136

Mobile Silicon Valley Viral Technical Review 136

crowdSPRING Blog

NOVEMBER 1, 2013

Good whitepaper on advertising measurement metrics | by Ben Kunz – crowdspring.co/HsVIMR. Good whitepaper on advertising measurement metrics | by Ben Kunz – crowdspring.co/HsVIMR. The Pricing Model That Increased Our Free Trial Signups by 358% (and Revenue by 25%) – crowdspring.co/1alarDV. 1aU48no.

Social Media 94

Social Media Small Business Design Media 94

ConversionXL

SEPTEMBER 9, 2016

For example, you assume it’s too many required fields when really it’s a technical error. Smarter A/B tests, less wasted traffic, less wasted time, more revenue. You can also turn to reviewing live chat logs and talking with your customer support reps. The variation is based on a hunch. The result?

Technical Review 48

Technical Review Architecture Conversion Software Review 48

ConversionXL

JANUARY 7, 2016

Problem is, HiPPOs at her company are staunchly opposed due to a variety of entrenched ideas and political woes. Richard Thaler and and Cass Sunstein wrote in Nudge about a concept called “ choice architecture ” – swaying decisions towards the best option through a variety of small tweaks called “nudges.” Totally awesome.

Metrics 48

Metrics Architecture Programming Technical Review 48

ConversionXL

MARCH 19, 2020

A Harvard Business Review (HBR) study of 4,700 public companies looked at the three years before, during, and after recessions. The questions that clients ask in the coming months are going to be more focused on business results and less on trends and vanity metrics. Even less does it mean high transaction volume or revenue.

Marketing 121

Marketing Campaign Non-Compete Lean 121

Ben's Blog

JANUARY 19, 2011

For the purpose of this discussion, it is useful to think about technology acquisitions in 3 categories: Talent and/or Technology— when a company is acquired purely for its technology and or its people. Business— when a company is acquired for its actual business (revenue and earnings). Types of Acquisitions. The Logical.

Acquisition 73

Acquisition Technical Review Intellectual Property Silicon Valley 73

Startup Lessons Learned

JUNE 15, 2009

Both sides start to think of their point of view in moralistic terms: “those guys don’t see the economic value of fast action, they only care about their precious architecture diagrams&# or “those guys are sloppy and have no professional pride.&# " Actually this process works really well in a financial company.

Continuous Deployment 167

Continuous Deployment Software Review San Francisco Lean 167

Cracking the Code

DECEMBER 16, 2006

however, public SaaS companies like Concur, Saba, Taleo, LivePerson and Ultimate are growing 50-100% per year and trading at an average 5x trailing revenue multiples (I excluded salesforce leading the pack with 9x!) whereas traditional software companies of this size have a growth rate of less than 10% and revenue multiples of 2-2.5x.

Software Review 48

Software Review Silicon Valley Technical Review Software 48

Duct Tape Marketing

JUNE 20, 2023

He serves clients across a range of industries on growth strategy, performance improvement, and value creation by harnessing the power of data and analytics, digital culture and capabilities, and modernized core technology. Click on over and give us a review on iTunes, please! Like this show? That's right.

Technical Review 63

Technical Review Silicon Valley Generative AI Arizona 63

Ben's Blog

MARCH 24, 2011

Lately, everybody seems to be talking about a new technology bubble. A Comparison Between Today’s “Bubble” and the Last Tech Bubble. If publicly traded technology companies are not at bubble-like prices, then private technology valuations aren’t either because they are roughly equivalent. Are the prognosticators correct?

Technical Review 78

Technical Review Venture Capital Valuation Database 78

ConversionXL

AUGUST 5, 2014

A couple weeks ago, we dug into internal site search & found that in some cases , searches performed by only 10% of the site’s total traffic made up nearly 40% of the companies overall revenue. In one line, he couldn’t be clearer as to why you must pay attention to these metrics.

Search 107

Search Design eCommerce Technical Review 107

Cracking the Code

MARCH 28, 2022

While the average forward revenue multiple has declined slightly since its February 2020 peak (19x), it’s still higher today than last year at 17x vs 15.8x The Index added another $0.9T in value in the past year and the pace of growth is accelerating. The average growth rate of the companies increased from 18% last year to 26% this year.

Global 62

Global Europe Software Review 62

Cracking the Code

OCTOBER 10, 2008

Be prepared to cross the desert - SaaS requires R&D and sales expense up front for a multi-year stream of revenue, so it demands enough investment capital to fund 4+ years of runway. Effectively measuring and understanding your CAC and CLTV metrics are key to future success. Great list! I particularly agree on points #2 and #4.

Software Review 48

Software Review North America Europe Metrics 48

Reid Hoffman

AUGUST 6, 2020

As the Greylock team has learned after decades of partnering with early-stage founders, the best approach is establishing a core set of fundamental questions that can be tailored to each individual company, rather than looking at a rigid set of metrics. WHAT METRICS SHOULD A FOUNDER SHOW TO RAISE A SERIES A FROM A VC FIRM LIKE GREYLOCK?

Technical Review 69

Technical Review Seed Stage Software Review Early Stage 69

ConversionXL

APRIL 12, 2017

Jared Spool: Is Design Metrically Opposed? Useless measures and silly metrics. Metric: A measure we track (usually over time). A metric should tell you what you will do differently. No, the first 2% is more valuable in terms of revenue. Design must drive metric collection, not the other way around.

San Antonio 86

San Antonio Metrics B2B Analytics 86