Deep dive: Cancellation rate in SaaS business models
A Smart Bear: Startups and Marketing for Geeks
OCTOBER 17, 2011
It’s harder to train people and keep your culture going, and those founders who were brilliant at seeking market-fit and constructing the foundation of a startup might be ill-suited for scaling that organization. “LTV” means “the total revenue you’ll get from a customer over its lifetime.”
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