Startup Professionals Musings

JULY 11, 2013

If these three million see no timely response, your problem can go viral (like United Breaks Guitars ). Respond online and let the positive vibes go viral instead. Guide customers to the right social media channel. Increase customer loyalty and therefore customer retention. Connect members of your market to one another.

Social Media 249

Social Media Media Customer Viral 249

Startup Professionals Musings

AUGUST 24, 2013

It highlights the story of how United Airlines in 2008 paid no attention to social media as Dave’s story of his crushed guitar and poor customer service went viral around the world. Maximize customer retention. Almost 40% of small businesses that sell on Facebook say it is their sole sales channel. You need to be there.

Social Media 271

Social Media Media Startup Reputation 271

Startup Professionals Musings

DECEMBER 6, 2012

If these three million see no timely response, your problem can go viral (like United Breaks Guitars ). Respond online and let the positive vibes go viral instead. Guide customers to the right social media channel. Increase customer loyalty and therefore customer retention. Connect members of your market to one another.

Social Media 228

Social Media Media Customer Viral 228

VC Cafe

NOVEMBER 2, 2019

One question that keeps coming up when speaking with early stage entrepreneurs when it comes to funding, is what metrics the company needs to hit to raise seed/series A/B etc: What’s a good conversion rate? cohort retention curves that flatten (stickiness) actives/reg > 25% (validates TAM). What should our MRR growth be?

B2C 141

B2C Technical Review Startup Retention 141

Startup Professionals Musings

JULY 18, 2012

It highlights the story of how United Airlines in 2008 paid no attention to social media as Dave’s story of his crushed guitar and poor customer service went viral around the world. Maximize customer retention. Almost 40% of small businesses that sell on Facebook say it is their sole sales channel. You need to be there.

Social Media 198

Social Media Media Marketing Reputation 198

Hippoland

AUGUST 8, 2018

Unit economics are something I’ve found most entrepreneurs (and investors!) As always, there are exceptions: if you build a viral consumer product (such as an Instagram) where people are just coming to your site / app in droves at no cost to you, then you’ve got a great business. don’t think about at all.

Founder 48

Founder Sales Cycle Affiliate Retention 48

Hippoland

AUGUST 8, 2018

Unit economics are something I’ve found most entrepreneurs (and investors!) As always, there are exceptions: if you build a viral consumer product (such as an Instagram) where people are just coming to your site / app in droves at no cost to you, then you’ve got a great business. don’t think about at all.

Founder 48

Founder Sales Cycle Affiliate Retention 48

Steve Blank

APRIL 20, 2021

Having just retired from a career as an entrepreneur I had started thinking about why startups were different from large companies. Paradoxically, resource limitations are the secret to success; they teach lessons that experienced entrepreneurs have harnessed. In other words, you prove retention. Sales channels.

Product 436

Product Viral Channel San Francisco 436

Duct Tape Marketing

MARCH 30, 2023

Laughs and playfulness will connect your team and help strengthen bonds and relationships amongst them, which then will help solve issues that can be found in unhappy employees such as retention, engagement, physical and mental health problems, or lack of innovation and creativity. Listen to creative elements wherever you get your podcasts.

Retention 74

Retention Canada Channel Pay to Play 74

Startup Lessons Learned

OCTOBER 7, 2008

The App Store is a channel for customer acquisition. As the channel gets more and more crowded, just launching an app in the store is getting worse and worse as a strategy for each new entrant. I think its helpful to think about two kinds of competition for distribution: acquisition competition and retention competition.

San Francisco 68

San Francisco Lean Retention SEM 68

View from Seed

AUGUST 30, 2016

However, it’s home to some of the smartest entrepreneurs I’ve ever met, along with a long list of exceptional colleges and universities. Referrals (generating direct customer referrals and new revenue channels with fellow local business owners). What customer retention strategies are working best for other florists?

Social Media 185

Social Media B2B North America Media 185

Startup Lessons Learned

APRIL 14, 2009

I have counseled innumerable entrepreneurs to change their focus to revenue, and many companies who refuse this advice get themselves into trouble by running out of iterations. Because they have no presence in the market, they have to find distribution channels to bring in customers. Two Ways to Hold Entrepreneurs Accountable (for Ha.

Customer 167

Customer San Francisco Lean Hockey Stick 167

VC Cafe

SEPTEMBER 5, 2012

Growth Hacking isn’t viral marketing (although viral marketing is part of it). and answers with A/B tests, landing pages, viral factor, email deliverability, and Open Graph. If a startup is pre-product/market fit, growth hackers can make sure virality is embedded at the core of a product. like/+1/follow?

API 167

API Viral Startup Retention 167

Ben's Blog

MAY 15, 2020

Andrew : Why Loom and Zoom and Clubhouse and some of the other new social experiences benefit is that you can use the current boom in engagement and viral growth to build out your network. I think that will cause new entrepreneurs to maybe second guess on where they want to be.

Founder 36

Founder Conversion Technical Review Cash Position 36

Startup Lessons Learned

DECEMBER 14, 2009

In a previous post , I covered the three main drivers of growth: Paid, Sticky, and Viral. A minimum viable product in this category must answer the question: does my media content or channel command the attention of a valuable audience? Let’s look at a viral growth company, like Facebook. As soon as possible!&#

Customer 156

Customer San Francisco Viral Lean 156

ConversionXL

FEBRUARY 9, 2016

” April, 2012 – Andrew Chen writes Growth Hacker is the new VP Marketing , which goes viral (2.4K This means users love it, that there’s lots of retention and engagement, even at small numbers. Now, people begin defining growth hacking as a process, a systematic approach, a “viral loop”, etc.

Retention 48

Retention Metrics Acquisition Conversion 48

Startup Lessons Learned

MARCH 24, 2009

This is a common problem that results from viral-loop optimization. By copying the exact same registration flow as every other successful viral app, many viral apps completely lose their positioning. At IMVU , we would routinely find retention effects that would stem from registration changes and have impact days or weeks later.

Metrics 88

Metrics San Francisco Lean Viral 88

Steve Blank

FEBRUARY 26, 2020

These elements of the business model– revenue (pricing, pricing strategy), distribution channel, How to Get/Keep/Grow customers, Key Activities, Resources and Costs – are other, critical parts your start up needs to understand and have in place. Retention and low attrition are good signs of customer validation.

Cofounder 431

Cofounder Seed Stage Valuation Metrics 431

ConversionXL

AUGUST 16, 2016

Retention: Facebook, Twitter, Instagram. This study by Distilled looked at nearly 100 businesses’ YouTube channels and found that they had an average CTR of less than 1%. When Your Goal Is… Retention. Traffic: YouTube. When Your Goal Is… Conversions. Thank you!

Video 48

Video Metadata Social Media Hosting 48

mashable.com

NOVEMBER 3, 2010

This dynamic births serial entrepreneurs and motivates angels and venture capitalists to pull their friends into investment deals. For the first-time entrepreneur or founder looking for seed stage funding, this circle can be especially difficult to penetrate.

Angel Investor 80

Angel Investor Startup San Francisco Social Media 80

abovethecrowd.com

JUNE 2, 2021

Paypal famously offered customers $5 to invite a friend, who would then also get $5 as part of a highly successful viral marketing campaign (they actually started at $20, and then reduced it to $10 and then ended at $5). Would that help retention and NPS (Net Promote Score)? You guessed it — straight up free money. Would they be loyal?

IPO 82

IPO Customer Matching Silicon Valley 82