Hearpreneur

JANUARY 1, 2023

Using feedback implements or engagement initiatives, keep employee expenditures lower later on by investing in teams’ satisfaction and retention now. Thanks to Corey Philip, Acumen Equity Advisors ! #7- That way, you can spend more time devising strategies that will continue to keep your current customers satisfied.

Entrepreneur 96

Entrepreneur Software Review Technical Review Revenue 96

Startup Professionals Musings

JUNE 8, 2019

A recent high-profile one, Theranos , the blood-testing company, had no trouble getting customers, but promised more than their technology could deliver, Another, Shyp , an early on-demand delivery platform, blamed their demise on premature scaling. Focus on existing customer retention and repeat business.

Angel Investor 220

Angel Investor Equity Leadership Demand 220

ReadWriteStart

MARCH 3, 2021

Many new businesses have a small customer base, limited revenue, and a finite amount of funding to work with. Limited brand equity. Each of these pieces serves as an independent magnet for customer attention. In the near-term, the right pieces can help you attract new readers and customers. Boost Customer Retention.

Early Stage 125

Early Stage PPC Retention Churn Rate 125

Hunter Walker

AUGUST 10, 2023

Here’s what I’m purposefully excluding: SPACs, crypto, founder/investor secondary that didn’t include the team, potential fraud, soft-landings dressed up as acquisitions, never compensated their teams with equity, etc. Right place, right time, right decision. No one is snickering now.

Founder 80

Founder Equity Acquisition Retention 80

ConversionXL

DECEMBER 7, 2017

That summer a private equity fund acquired the assets of the company. On the marketing side, I attribute our success to one thing: using data to effectively model out our customer behavior, and then develop the appropriate communication to improve it. Tripwire marketing allows us to skirt customer lifetime value calculations.

Bankruptcy 106

Bankruptcy Marketing Campaign Intellectual Property 106

ReadWriteStart

APRIL 5, 2012

Those who are accepted will receive an investment of $50,000 in return for some equity in their companies and intensive mentoring at its downtown offices, as we wrote about last year here. What makes these ventures interesting to me is how focused they are on their particular audiences of either potential users or customers.

St. Louis 127

St. Louis Kansas City Technical Review Kansas 127

Duct Tape Marketing

AUGUST 23, 2023

Lloyed explores the intricate art of harnessing the community’s strength as your ultimate acquisition channe l, brand differentiator, feedback source, retention lever, and catalyst for transformative change. They don't have the best features, but they fall in love with their customers and sell that aspiration. It's commodity.

Community 53

Community Kuwait Cofounder Bootstrapping 53

View from Seed

MAY 16, 2019

Below the headline figures you can see that a key driver of revenue growth is “expansion” revenue of existing customers spending more each year with Slack. You can see this both by looking at a cohort “layer cake” graph or by examining the net dollar retention. Slack’s net dollar retention rate is an incredibly impressive 143%.

Lock-up Period 168

Lock-up Period Retention Azure .Net 168

Hunter Walker

JANUARY 2, 2017

The total value of these deals might look higher than when a tech company makes an acquihire but the premium tends to go to retention rather than the cap table (especially since (a) the acquirer might not be seen as an ‘attractive’ place to work and (b) there’s assumption of less equity upside post-acquisition).

Technical Review 115

Technical Review Cap Table Acquisition Startup 115

ConversionXL

JUNE 2, 2022

Account-based marketing is an approach where marketing and sales work together to nurture target accounts and convert or retain customers. Sales finds aligned accounts and works with marketing to create customized journeys. Sales and marketing collaborate until a deal is closed and beyond to secure long-term customer retention.

Customer 98

Customer Marketing Channel Acquisition 98

crowdSPRING Blog

APRIL 5, 2013

Being Kind To Your Prospective Customers Is Good Business – (Lean Business: Do Unto Others) – [link]. Being Kind To Your Prospective Customers Is Good Business – (Lean Business: Do Unto Others) – [link]. Online Education’s Dirty Secret — Awful Retention – [link]. Leadership Rule No.

Social Media 92

Social Media Small Business Design Media 92

Tim Keane

MARCH 9, 2011

This seems like an easy topic – debt where there is appropriate cash flow, equity when there isn’t.    And, while debt is less costly than equity, it can bankrupt a company more quickly than more expensive equity might. This is an equity example, of course.  This is also now an equity situation. 

Finance 83

Finance Bootstrapping Startup Equity 83

David Teten

MAY 1, 2013

Like a storefront and location in the offline world, your domain name is the very first vehicle by which potential investors/customers/employees evaluate your company before they even engage. First, any branding and SEO equity you built up under the old name are jeopardized. A bad domain name can sink you.

Naming 114

Naming Semantic Venture Capital Startup 114

The Equity Kicker

MAY 3, 2018

However, growth is now slowing and that’s at least in part because they have been over-focused on what they can measure and neglected brand and some of the more qualitative aspects of customer experience that might have improved retention.

Metrics 87

Metrics CPA Early Stage Retention 87

crowdSPRING Blog

AUGUST 6, 2018

Your website is designed for you, not your customers. Redesigning just a section of your site, or reevaluating how your customers get from point A to point B (also known as a “user flow”) might be all you need. The results: The number of customers purchasing went up by 45%. You aren’t getting the results you want.

Mobile 48

Mobile Design Technical Review RSS 48

Agile VC

MAY 16, 2019

Below the headline figures you can see that a key driver of revenue growth is “expansion” revenue of existing customers spending more each year with Slack. You can see this both by looking at a cohort “layer cake” graph or by examining the net dollar retention. Slack’s net dollar retention rate is an incredibly impressive 143%.

Lock-up Period 100

Lock-up Period Retention Azure .Net 100

Steve Blank

MARCH 4, 2014

These groups are adapting or adopting the practices of startups and accelerators – disruption and innovation rather than direct competition, customer development versus more product features, agility and speed versus lowest cost. existing enterprises are establishing corporate innovation groups.

IRR 335

IRR Startup Business Model Agile 335

Startup Professionals Musings

DECEMBER 5, 2016

To win, you need to think outside the box to deliver a better customer experience, business model, and new positioning. It takes extra effort and focus on some special techniques, including the following, to get the edge you need over your competitors in customer attraction and retention: Set order-of-magnitude goals.

Retention 120

Retention Valuation Equity Analytics 120

The Equity Kicker

FEBRUARY 1, 2013

There was a good post on Gamesbrief a couple of days back about customer segmentation – i.e. dividing the customer base into groups based on behavioural characteristics and targeting each group with different communication campaigns. Gifts for the best customers. Reactivation campaigns.

Customer 116

Customer Dividend Campaign Internet 116

Austin Startup

AUGUST 20, 2017

Compensation decisions obviously affect hiring and retention. They’re looking to be paid properly in the context of the overall salary structure, including cash, benefits, and equity, and to be paid commensurate with performance. Your original business plan will probably go out the window when you land your first customer.

Technical Review 48

Technical Review Software Review Cap Table Securities and Exchange Commission 48

Duct Tape Marketing

APRIL 20, 2022

Donna is the Founder and CEO of Red-Carpet Learning Worldwide and works with mission-driven leaders to help them create cultures of happy, engaged people who deliver exceptional customer service. Key Takeaway: The world is changing and it’s time to take care of the people who take care of your customers. I actually love that.

Employee 76

Employee Networking Audio Customer 76

Both Sides of the Table

OCTOBER 17, 2019

But like the company Kyriba, where we recently sold our position at above $1 billion, it took time until the revenue exceeded $100 million recurring and then the industry really competed to back this amazing company since it had scale, defensible technology and long-term, committed customers. Over the past 2.5 Why does that matter?

IP 223

IP Intellectual Property IRR Cofounder 223

ReadWriteStart

AUGUST 26, 2022

You’re going out to acquire customers. So they have about 60 million customers now, and they have a view of the net present value of each customer when they’re onboarding them and their models to show it. The vast majority of their customer acquisition is word of mouth. You are creating something around it. .

Partner 132

Partner Cofounder Retention Acquisition 132

A Smart Bear: Startups and Marketing for Geeks

OCTOBER 23, 2012

After all, before the house of cards inevitably tumbles, private equity investors get a tidy return. And the same thing happened after we sold IT WatchDogs in 2005. The crap of it is, those VC’s who continue to invest in Nguyen are acting rationally. Nguyen knows how to keep the magic going long enough for the payday. And it is magic.

IPO 240

IPO Flash Bootstrapping Private Equity 240

The Equity Kicker

OCTOBER 1, 2015

Future ecommerce opportunities are in areas where the customer experience can be so radically better that people similarly go around Google. Creating new experiences like that going forward requires a deep understanding of the customer. Customer retention is where a lot of companies could do better.

eCommerce 60

eCommerce San Francisco Customer Portfolio 60

Mucker Lab

JUNE 23, 2014

The pursuit of the mythical VC term sheet has blinded entrepreneurs from the real goal of building a business: revenue, customers, users, engagement and retention. It’s the exact moment when the entrepreneur, the beggar, turns into the auctioneer of precious equity. It’s validation.

Term Sheet 60

Term Sheet Retention Equity Security 60

YoungUpstarts

JUNE 7, 2012

Retention. o Create job descriptions and benchmark salaries of all or key positions to ensure external competitiveness and internal equity. RealHR Solutions provides customized HR services that work with and support an organization’s business objectives. support.

Non-Compete 150

Non-Compete Salary Retention Hiring 150

ConversionXL

FEBRUARY 25, 2016

Essentially, it’s the real-time individualization of a site to suit each visitor’s unique needs and guide them through a custom conversion funnel. Increased visitor engagement, improved customer experience and increase conversion rates are seen as the biggest benefits to personalization… Image Source.

Web 48

Web Software Review Jordan Technical Review 48

View from Seed

OCTOBER 3, 2019

The point of the businesses is for the customer to feel like they don’t have to worry about the problem you are solving. So you only want to engage a customer enough to effectively do your job and to remind the customer that you exist and are worth not cancelling. Establishing credibility is incredibly difficult as well.

Retention 196

Retention Equity Portfolio Channel 196

www.reincubate.com

FEBRUARY 1, 2010

Ensure staff, partners, customers, and board understand the business technological vision. Own and manage the internal IT customer support process, and externally where appropriate. Design and maintain a roadmap of projects to meet demanding business objectives, taking advantage of trends and new technology where appropriate.

Fractional CTO 40

Fractional CTO CTO Technical Review CTO Hire 40

VC Cafe

AUGUST 3, 2011

Yair Goldfinger’s Dotomi sold to ValueClick for $295 million, of which $162 million are in cash and the rest will be paid in ValueClick equity. 2) Adtopia Retention – a way for marketers to identify and retain existing customers who visit the site.

Angel Investor 87

Angel Investor Chicago Retention Cofounder 87

Steve Blank

APRIL 1, 2020

Your customers will no longer be your customers. Your customers start buying. The CEO should dial through as many of the largest existing customers to get a firsthand understanding of the magnitude of any revenue shortfall. Ask yourself: Are there now new customers, new services and new channels to pursue?

South Korea 333

South Korea Salary Business Model China 333

ReadWriteStart

OCTOBER 18, 2011

The $50k seed money isn't a grant, but an equity investment by Capital Innovators. JBara Software , a SaaS-based customer retention tool. The first group of ventures moved in last month, and includes: Yojoe.com , a site for GI Joe doll collectors. DiningCircle.com , a restaurant reservation service.

St. Louis 124

St. Louis Indiana Seed Money Retention 124

ConversionXL

OCTOBER 20, 2016

There are various ways to measure the above outcomes, and there are varying levels of correlation with revenue, retention, and whatever, but they’re all generally good signs. That’s also why customer research is so important – you want to calibrate your messaging with what your audience relates to and will respond to. Be Similar.

Revenue 48

Revenue Social Media Retention Metrics 48

Growthink Blog

APRIL 29, 2014

Quite simply, companies that build asset and equity value for their shareholders are vigilant in ensuring that their monetization strategies are built around long-term customer retention and satisfaction, and NOT short-term gain. Companies that are Lucky. The new and eternal mantra of our age is luck.

Houston 72

Houston Retention Venture Capital Global 72

www.mint.com

MARCH 9, 2010

Go there now » Sign up or log in to mint.com Updates Drop Your Debt to Win 2 comments How To The Top 5 Customer Complaint Letters — And What You Can Learn From Them 5 comments Investing In Graphics: What Is a Stock? Are you going after the same customers? No customers no sales, no startup. Live your life.

Software Review 68

Software Review Startup Post-Money Valuation Technical Review 68

Gust

DECEMBER 27, 2012

You should know EVERYTHING about your business, product, customers and competition. You should know every metric regarding customer acquisition, conversion and retention. It sounds obvious, but the majority of entrepreneurs who pitch me have obviously never thought through many of the major issues surrounding their companies.

Software Review 164

Software Review Term Sheet Technical Review Angel Investor 164