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Customer Trust Is An Opportunity With A Huge Payback

Startup Professionals Musings

We all just need your help in managing personal data correctly, and making sure you are part of the solution, rather than part of the problem. Make your company visible, reachable and responsive through social networks. That challenge is a major business opportunity, as well as a risk, for startups.

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53 Questions Developers Should Ask Innovators

TechEmpower

Even when they have talked to multiple developers or development firms, we’re often the first to ask basic questions like “Who are your customers?” Who are the customers? Can you provide specific examples of different types of customers, what they need, and what the system will do for them? will you leverage?

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Social Networking (the Shorter Version) Past, Present, Future

Both Sides of the Table

Social Networks: Past, Present & Future. I recently spoke at Caltech at the Caltech / MIT Enterprise Forum on “the future of social networking,&# the 30-minute video is here and the PowerPoint presentation is here on DocStoc ). What are the big trends that will drive the next phase of social networks?

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Social Networking and Business Value

SoCal CTO

Just a quick note that I'll be moderating a Technology Council Event : Social Networking as a Business Strategy May 19, 2009 - Culver City Social networking media are used on a daily basis to grow businesses and expand career opportunities. Can social networking be a money-maker for companies?

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How to Successfully Engage With Your Customers Online

Up and Running

Bringing in customers is important. Holding onto those same customers is even more crucial. Which is where customer engagement comes into play. This is why you need to develop a customer engagement strategy. What is a customer engagement strategy? 7 Online customer engagement strategies.

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10 Steps to Protect and Manage Your Small Business Reputation Online

Up and Running

97% of business owners say that online business reputation management is important. Your social proof, influence, and financial standing suffer if you don’t safeguard your reputation and brand image. Let’s explore the breadth of your digital footprint and help you establish a framework for managing your reputation online.

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10 Steps to Protect and Manage Your Small Business Reputation Online

Up and Running

97% of business owners say that online business reputation management is important. Your social proof, influence, and financial standing suffer if you don’t safeguard your reputation and brand image. Let’s explore the breadth of your digital footprint and help you establish a framework for managing your reputation online.