ConversionXL

AUGUST 1, 2017

Customer loyalty is a nebulous concept, but crafting experiences optimized for loyalty reaps many short-term and long-term rewards. How Do We Define Customer Loyalty? Generally speaking, customer loyalty is defined as the intention and action of choosing a certain brand or product repeatedly instead of other alternatives.

Customer 114

Customer Retention B2C Programming 114

Steve Blank

APRIL 1, 2020

But other businesses like law firms, contracting firms, real estate firms, will take hits, too. Your customers will no longer be your customers. Out of business? Your customers start buying. Days 3 and 4: Prepare new business model and operating plan. Your revenue plans are no longer valid.

South Korea 333

South Korea Salary Business Model China 333

ConversionXL

AUGUST 1, 2017

Customer loyalty is a nebulous concept, but crafting experiences optimized for loyalty reaps many short-term and long-term rewards. How Do We Define Customer Loyalty? Generally speaking, customer loyalty is defined as the intention and action of choosing a certain brand or product repeatedly instead of other alternatives.

Customer 91

Customer Retention B2C Programming 91

Gust

JUNE 8, 2023

You should know EVERYTHING about your business, product, customers and competition. You should know every metric regarding customer acquisition, conversion and retention. You should have a crystal clear understanding of your business model and your financials.

Retention 202

Retention Acquisition Metrics Business Model 202

Startup Professionals Musings

MARCH 5, 2023

Bill was relentless in his focus on getting the software PC DOS project delivered, while continually challenging us with new business models. Let me be a bit more specific on how follow-up trumps ideas for success in the key challenges of a startup, or any small business: Networking with investors, partners, and customers.

Cofounder 389

Cofounder Startup Term Sheet Acquisition 389

Up and Running

SEPTEMBER 14, 2021

Sales is all about how to get more customers, and relationship funnels prioritize establishing a genuine connection with your customers. To boost customer engagement and prepare them so that they can be presented with your offer, which will be the ideal answer to their problem at the ideal time. Build and define relationships.

Sales 152

Sales Audience Social Media Email 152

ConversionXL

SEPTEMBER 15, 2020

Like any popular business term, “customer centricity” is often abused by businesses that shoehorn it into their core values. It’s actually better not to claim customer centricity if you can’t get people across your business to really care about your customers. Find new ways to fix old customer pains points.

Customer 85

Customer Community Revenue Software Review 85

YoungUpstarts

JANUARY 7, 2018

The digital revolution is disrupting the traditional business model for small and medium businesses (SMBs). The traditional advantages of small businesses over corporations are personalized service and an inventory of niche products tailored to their local market. by Humberto Farias, CEO and co-founder at Concepta.

Artificial Inteligence 164

Artificial Inteligence Analytics SCRUM Cofounder 164

A Smart Bear: Startups and Marketing for Geeks

JULY 23, 2013

So no, this upside-down business model isn’t what a SaaS business should construct. The mindset works like this: It costs a lot of money to land an enterprise customer. And: how many times do you run through that process and still lose the customer? Even with a great retention rate (e.g.

Business Model 335

Business Model .Net Revenue IPO 335

Steve Blank

MAY 6, 2015

Build a product, get it into the real world, measure customers’ reactions and behaviors, learn from this, and use what you’ve learned to build something better. Repeat, learning whether to iterate, pivot or restart until you have something that customers love. Build, Measure, Learn sounds pretty simple. Waterfall Development.

Lean 120

Lean Agile Business Model Customer Development 120

Startup Professionals Musings

JULY 9, 2017

An effective tool I see used more and more, as a prelude to a more detailed business plan, is the Business Model Canvas , first introduced by Alexander Osterwalder back in 2008. In my experience as a new business advisor, a business is nothing until people are aligned and work in sync. Customer relationships.

Business Model 143

Business Model Intellectual Property Startup Angel Investor 143

Steve Blank

FEBRUARY 26, 2020

You (think) you have product-market fit with real customers and real revenue and need money to grow and expand. For a Series A round you want to prove you have built a repeatable and scalable sales/revenue model and understand all parts of the business model. Team, Product, Traction, Business Model and Market.

Cofounder 429

Cofounder Seed Stage Valuation Metrics 429

Startup Professionals Musings

MARCH 25, 2023

Most modern investors still look for a business model that embodies a gross margin over 50%, and a net margin in the 20% range. A healthy business, ready to scale, has been doing this for a year or more, with an existing customer set generating a non-trivial and growing revenue stream. Martin Zwilling

Valuation 235

Valuation Revenue Viral Retention 235

Startup Professionals Musings

JUNE 21, 2020

Most modern investors still look for a business model that embodies a gross margin over 50%, and a net margin in the 20% range. A healthy business, ready to scale, has been doing this for a year or more, with an existing customer set generating a non-trivial and growing revenue stream. Martin Zwilling.

Revenue 434

Revenue Valuation Viral Retention 434

Startup Professionals Musings

JUNE 5, 2020

Bill was relentless in his focus on getting the software PC DOS project delivered, while continually challenging us with new business models. Let me be a bit more specific on how follow-up trumps ideas for success in the key challenges of a startup, or any small business: Networking with investors, partners, and customers.

Entrepreneur 307

Entrepreneur Cofounder Term Sheet Acquisition 307

Startup Professionals Musings

JULY 13, 2019

An effective tool I see used more and more, as a prelude to a more detailed business plan, is the Business Model Canvas , first introduced by Alexander Osterwalder back in 2008. In my experience as a new business advisor, a business is nothing until people are aligned and work in sync. Customer relationships.

Intellectual Property 250

Intellectual Property Business Model Angel Investor Channel 250

Up and Running

JULY 10, 2019

Another significant factor in its success is the highly specialized and flexible nature of boutiques that appeal to a younger generation of customers. The big box gym model simply doesn’t provide this, with their restricted workout offerings and contract-locked memberships. . Determine your ideal customer.

Retention 70

Retention Social Media Software Review Acquisition 70

Transformify

AUGUST 1, 2022

Cutting talent acquisition costs, the time to fill a role and increasing the retention rate have a positive effect on both the quality of products or services and profit margins. Acquisitions, mergers, and the opening of new offices are good opportunities for capitalizing and moving forward toward international expansion.

Global 52

Global Merger Technical Review Singapore 52

The Startup Magazine

JANUARY 16, 2024

Marked by their brevity and exclusivity, limited-time offers and flash sales are time-sensitive promotions that create a sense of urgency and excitement among customers. These techniques are primarily employed to stimulate immediate customer action, and they do so by leveraging the psychological principles of scarcity and urgency.

Flash 116

Flash Sales Campaign Social Media 116

Startup Lessons Learned

DECEMBER 14, 2009

Lessons Learned by Eric Ries Monday, December 14, 2009 Business ecology and the four customer currencies Lately, I’ve been rethinking the concept of “business model&# for startups, in favor of something I call “business ecology.&# Let’s begin with the four customer currencies.

Customer 156

Customer San Francisco Viral Lean 156

Steve Blank

APRIL 20, 2021

Shawn immediately said the name I had given the four steps was confusing – I had called it market development – he suggested that I call it Customer Development – and the name stuck. In other words, you prove retention. Shawns guest blog post describing describing the MVP Tree is below.

Product 436

Product Viral Channel San Francisco 436

Startup Lessons Learned

SEPTEMBER 22, 2008

Lessons Learned by Eric Ries Monday, September 22, 2008 The three drivers of growth for your business model. The AARRR model (hence pirates, get it?) He also has a discussion of how your choice of business model determines which of these metric areas you want to focus on. Choose one.

San Francisco 167

San Francisco CPA SEM CTO Hire 167

Growthink Blog

DECEMBER 27, 2017

Customer Analysis Goal of customer analysis section: Convey the needs of your customers and show how your company’s products/services satisfy those needs. Define your customers precisely. For example, it’s not adequate to say your company is targeting small businesses, since there are several million of these.

Venture Capital 129

Venture Capital Business Plan Technical Review Private Placement 129

ConversionXL

APRIL 7, 2021

The book dedicates quite a few pages to the ‘customer-centric stack’ and argues that because you’re now able to know when someone is in the market for a solution like yours [via IP lookup or 1st or 3rd party intent data], you don’t need to “spam” them. Is ABM right for your business? Who does ABM make sense for?

IP 98

IP Marketing Technical Review Software Review 98

ReadWriteStart

OCTOBER 2, 2023

The product design team helped them identify their users’ pain points and redesign the product to provide a more seamless customer experience. It makes the product more user-friendly and can also help build trust with customers and differentiate the product from competitors in the SaaS market.

Design 105

Design Product Churn Rate Architecture 105

Gust

DECEMBER 27, 2012

You should know EVERYTHING about your business, product, customers and competition. You should know every metric regarding customer acquisition, conversion and retention. You should have a crystal clear understanding of your business model and your financials.

Software Review 164

Software Review Term Sheet Technical Review Angel Investor 164

Occam's Razor

MAY 2, 2017

#tearsofpain One way of removing silos and focusing on the entire business is to leverage Acquisition, Behavior and Outcome metrics. This will allow our senior business leaders to see the complete picture, see more of cause and effect, and create incentives for the disparate teams to work together. If you want to play along.

Metrics 141

Metrics Acquisition eCommerce Analytics 141

ReadWriteStart

MARCH 3, 2021

Growing a business is always challenging, but it’s often the hardest in the earliest stages of development. You’ll be operating with limited resources, limited knowledge, and quite possibly, a business model poised to change in the immediate future. Each of these pieces serves as an independent magnet for customer attention.

Early Stage 125

Early Stage PPC Retention Churn Rate 125

YoungUpstarts

DECEMBER 5, 2013

I have been involved in many of these innovations, mainly through my last startup venture, a company that became the world’s leading provider of credit card loyalty solutions with bank customers in 30 countries. We, as an industry, have lost track of the original business goals of loyalty and have turned the process into a monstrosity.

Programming 150

Programming Turkey Social Media Redemption 150

ConversionXL

MARCH 5, 2014

That it costs 5-7x more to acquire a customer than it does to retain one isn’t entirely true. The origins of this myth can be traced back to the 1980′s when the Technical Assistance Research Project published research that stated the cost of customer acquisition vs the cost of customer retention was significantly higher.

Customer 133

Customer Churn Rate Retention Acquisition 133

ConversionXL

SEPTEMBER 20, 2018

As a result, argues Andrew Chen , it’s becoming more expensive to acquire customers. A go-to-market (GtM) strategy is an action plan that specifies how a company will reach target customers and achieve a competitive advantage. ideal customer). customer acquisition process and channels). Target or enemy (i.e.

Marketing 289

Marketing Sales Cycle Acquisition Sales 289

ConversionXL

OCTOBER 30, 2019

Now try to think of the last time you experimented with something other than your acquisition strategy. Article after article, course after course, conference talk after conference talk addresses acquisition experimentation—getting more conversions at the top of the funnel. Every tip is acquisition-centric. Acquisition.

Retention 101

Retention Metrics Churn Rate Acquisition 101

Startup Lessons Learned

APRIL 14, 2009

Lessons Learned by Eric Ries Tuesday, April 14, 2009 Validated learning about customers Would you rather have $30,000 or $1 million in revenues for your startup? This may sound crazy, coming as it does from an advocate of c harging customers for your product from day one. They are gaining valuable customer data.

Customer 167

Customer San Francisco Lean Hockey Stick 167

NZ Entrepreneur

APRIL 29, 2019

However there is also the opportunity to change your business model, because of what IoT capabilities allow you to do differently. For example if you have an asset that gets taken to market in some way, what would happen if you didn’t actually transfer ownership from your business to a customer?

New Zealand 40

New Zealand Technical Review Retention Acquisition 40

ConversionXL

JUNE 2, 2022

Account-based marketing is an approach where marketing and sales work together to nurture target accounts and convert or retain customers. Sales finds aligned accounts and works with marketing to create customized journeys. Sales and marketing collaborate until a deal is closed and beyond to secure long-term customer retention.

Customer 98

Customer Marketing Channel Acquisition 98

David Teten

AUGUST 6, 2015

It’s misleadingly precise to have two digits to the right of the decimal in a CAC/LTV multiple for year 3 of your forecast (“Customer Acquisition Cost”/”LifeTime Value of Customer”). While some of your customers may pay via credit card, perhaps some of your largest customers pay on Net 60 or even 90 terms.

Balance Sheet 60

Balance Sheet Software Review Forecast Acquisition 60

Steve Blank

MARCH 4, 2014

These groups are adapting or adopting the practices of startups and accelerators – disruption and innovation rather than direct competition, customer development versus more product features, agility and speed versus lowest cost. Every large company, whether it can articulate it or not, is executing a proven business model (s).

IRR 335

IRR Startup Business Model Agile 335