Remove B2B Remove Channel Remove Operations Remove Retention
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2023-2024 B2B SaaS Benchmarks

VC Cafe

This post explores the most important benchmarks VCs look for in B2B SaaS with data brought to you by 20VC/La Famiglia, Serena Capital, Emergence Capital, and Openview Ventures, providing definitions and insights into the most critical metrics for SaaS companies.

B2B 78
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How to Leverage eCommerce Fulfillment as a Customer Service Tool

Up and Running

But what is eCommerce fulfillment and how can it help in customer service and retention? Why is eCommerce fulfillment an important tool for customer retention? Each option has a range of benefits and drawbacks that can help with customer retention. That is one of the many questions that we aim to answer in this article.

eCommerce 110
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How One Startup Combines Boston’s B2B Sense with the Valley’s Social Media Style

View from Seed

These companies are all over the map: B2B, B2C, SaaS, ecommerce, healthcare, SMB-focused, enterprise-focused, etc. Referrals (generating direct customer referrals and new revenue channels with fellow local business owners). What customer retention strategies are working best for other florists?

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Transcript of Focus on Existing Assets to Generate Better Marketing Results

Duct Tape Marketing

I actually did a study on this a few years ago, and I looked at 351 B2B companies with 50 to 1000 employees, and there was a huge difference between the software companies and the non software companies. And then the third thing about the customer is to focus more on customer retention and growth and not so much on new customer acquisition.

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The #1 thing successful founders think about for their next startups

Hippoland

So you will likely get outspent on any paid marketing channel you may use to drive traffic to you at scale if there are other people trying to drive traffic to the same property. Another way is to have unique promotion channels, but these must be scalable. You will use your fridge for a decade or more so the retention here is high.

Founder 48
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The #1 thing successful founders think about for their next startups

Hippoland

So you will likely get outspent on any paid marketing channel you may use to drive traffic to you at scale if there are other people trying to drive traffic to the same property. Another way is to have unique promotion channels, but these must be scalable. You will use your fridge for a decade or more so the retention here is high.

Founder 48
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13 Essential Digital Marketing Metrics & KPIs to Measure Performance

ConversionXL

Traffic by channel: Find out where your visitors come from Where to track traffic by channel 3. Customer Lifetime Value: Learn how to increase retention Where to track customer lifetime value Conclusion. Traffic by channel: Find out where your visitors come from. Here are different channels to track and what they mean: 1.

Metrics 105