Conversion, retention and churn benchmarks
VC Cafe
FEBRUARY 21, 2023
In SaaS in can be the conversion from trial to paying customer, and in consumer subscription it can be the conversion from download to subscriber. Year over year conversion trends according to Hubspot ( source ) Unlike 2021, when money was cheap and plentiful, the mantra for startups is no longer blitzscaling and growth at all costs.
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