Steve Blank

OCTOBER 15, 2019

Once upon a time every great organization was a scrappy startup willing to take risks – new ideas, new methods, new customers, targets, and mission. If they were a commercial company, they figured out product/market fit; or if a government organization, it focused on solution/mission fit. Companies Run on Process.

Government 315

Government Technical Review Acquisition Metrics 315

Steve Blank

AUGUST 3, 2012

Long before there was the Lean Startup, Business Model Canvas or Customer Development there was a guy in Santa Barbara California who had already figured it out. Frank Robinson of SyncDev has been helping companies figure out their minimum viable product and pivots since 1984, long before I even knew what it meant.

San Jose 256

San Jose Technical Review Customer Development Software Review 256

Steve Blank

SEPTEMBER 24, 2009

Pattern Recognition One of the great things about being an entrepreneur is that you are constantly running a pattern recognition algorithm against a continual collection of customer and market data. But the purpose of this post is what happens when a founder (or large company CEO) finds a better business model. Get it done, now.

Customer 195

Customer Silicon Valley RSS California 195

YoungUpstarts

SEPTEMBER 12, 2012

by Bill Lee, author of “ The Hidden Wealth of Customers: Realizing the Untapped Value of Your Most Important Asset “ The old paradigm works like this: Your company produces goods and services that help customers get a job done. In return, the customers pay you money.

Customer 168

Customer Social Media Retention Canada 168

YoungUpstarts

OCTOBER 10, 2012

by Bill Lee, author of “ The Hidden Wealth of Customers: Realizing the Untapped Value of Your Most Important Asset “. If so, the business world is full of specialists who are all too eager to help. Talented product developers. Your most powerful growth engine is your existing customer. Highly trained salespeople.

Customer 154

Customer Fractional CTO Canada Technical Review 154

Steve Blank

MARCH 3, 2015

Over my career as a serial entrepreneur I observed that since the late 1990s, no early-stage Silicon Valley investor had used business plans to screen investments. Traction and evidence from customers were what investors were looking for – even in “slow” sectors like healthcare and energy. The Business Plan is Dead.

Business Plan 120

Business Plan Silicon Valley Saudi Arabia Lean 120

Steve Blank

SEPTEMBER 17, 2009

This post describes a solution – the Customer Development Model. In future posts I’ll describe how Eric Ries and the Lean Startup concept provide the equivalent model for product development activities inside the building and neatly integrates customer and agile development.

Customer Development 242

Customer Development Developer Customer Silicon Valley 242

YoungUpstarts

OCTOBER 22, 2012

by Bill Lee, author of “ The Hidden Wealth of Customers: Realizing the Untapped Value of Your Most Important Asset “ Harnessing the power of references and referrals seems like an obvious win. What could make more sense than to leverage the enthusiasm of happy customers to convince buyers that they need your products and services?

Programming 145

Programming Customer Social Media Advisory Board 145

Steve Blank

JANUARY 6, 2014

Agile is a tremendous advance in reducing time, money and wasted product development effort – and in having products better match customer needs. But businesses are finding that Continuous Deployment not only changes engineering but has ripple effects on the rest of its business model.

Continuous Deployment 329

Continuous Deployment Customer Agile Cloud 329

Steve Blank

NOVEMBER 5, 2009

Chasing funding versus chasing customers and a repeatable and scalable business model, is one reason startups fail. Chasing funding versus chasing customers and a repeatable and scalable business model, is one reason startups fail. Are there customers for what you are building? How many are there?

Customer Development 262

Customer Development Developer Customer Silicon Valley 262

Startup Lessons Learned

APRIL 14, 2009

Lessons Learned by Eric Ries Tuesday, April 14, 2009 Validated learning about customers Would you rather have $30,000 or $1 million in revenues for your startup? This may sound crazy, coming as it does from an advocate of c harging customers for your product from day one. They are gaining valuable customer data.

Customer 167

Customer San Francisco Lean Hockey Stick 167

Steve Blank

MARCH 15, 2011

By now the nine teams in our Stanford Lean LaunchPad Class were formed, In the four days between team formation and this class session we tasked them to: Write down their initial hypotheses for the 9 components of their company’s business model (who are the customers? what’s the product? what distribution channel?

Business Model 236

Business Model Nebraska Peru Germany 236

OnlyOnce

JUNE 20, 2013

Book Short: Deep Dive on Customer Development. The Startup Owners Manual is 600 pages of really detailed how-to around the first two steps of Blank’s four steps, Customer Discovery and Customer Validation. It doesn’t get into the last two steps at all, Customer Creation and Company Building.

Customer Development 61

Customer Development Developer Customer Lean 61

Steve Blank

MAY 14, 2012

The excerpts, which appeared first at Inc.com , highlight the Customer Development process, best practices, tips and instructions contained in our book. ———– Whether your venture is a new pizza parlor or the hottest new software product, beware: These nine flawed assumptions are toxic.

Balance Sheet 335

Balance Sheet Business Model Customer Development Metrics 335

Startup Lessons Learned

SEPTEMBER 22, 2008

Lessons Learned by Eric Ries Monday, September 22, 2008 The three drivers of growth for your business model. The AARRR model (hence pirates, get it?) He also has a discussion of how your choice of business model determines which of these metric areas you want to focus on. Choose one.

San Francisco 167

San Francisco CPA SEM CTO Hire 167

K9 Ventures

AUGUST 13, 2010

SneakerLabs’ first product was a Java-based chat server and client. One of our first customers was a stock trading company in NY that wanted to host live stock chats. Another customer was my alma mater, Carnegie Mellon University, who was using it to host online class discussions for its distance education program. Not so fast.

Revenue 72

Revenue Developer Java Customer Development 72

Steve Blank

NOVEMBER 18, 2010

In an existing company with existing customers you 1) understand the customers problem and 2) since you do, you can specify the entire feature set on day one. In fact, for decades if you drew this diagram on day one of a startup VC’s would nod sagely and everyone would get to work heading to first customer ship.

Burn Rate 247

Burn Rate Management Business Model Customer Development 247

Steve Blank

JUNE 25, 2009

Twenty eight years ago I was the bright, young, eager product marketing manager called out to the field to support sales by explaining the technical details of Convergent Technologies products to potential customers. These companies would take our computers and put their name on them and resell them to their customers.

Technology 138

Technology Silicon Valley Fractional VPE Part-Time VPE 138

Startup Lessons Learned

SEPTEMBER 15, 2008

The application of agile development methodologies which dramatically reduce waste and unlock creativity in product development. See Customer Development Engineering for my first stab at articulating the theory involved) Ferocious customer-centric rapid iteration, as exemplified by the Customer Development process.

Lean 168

Lean San Francisco Startup Continuous Deployment 168

Steve Blank

AUGUST 27, 2012

He turned his PhD thesis into a killer product, got it funded and now was CEO of a company of 30. It was great to watch him embrace the spirit and practice of customer development. He was constantly in front of customers, listening, selling, installing and learning. We’re building the wrong product!”

Founder 316

Founder Cofounder Advisory Board Burn Rate 316

David Teten

APRIL 1, 2021

Nick Kim , Crosscut’s Head of Platform, in his presentation at the 4th Annual VC Platform Summit, shared their Platform development methodology, which he viewed as an exercise in product development. For example, recruiting writ large is useful at all stages of development. Customer Development.

Private Equity 78

Private Equity Venture Capital Portfolio Equity 78

Steve Blank

MARCH 4, 2014

These groups are adapting or adopting the practices of startups and accelerators – disruption and innovation rather than direct competition, customer development versus more product features, agility and speed versus lowest cost. Every large company, whether it can articulate it or not, is executing a proven business model (s).

IRR 335

IRR Startup Business Model Agile 335

Steve Blank

MARCH 11, 2015

I suggested the best place to start the conversation is with the 21 st century definition of a startup: A startup is a temporary organization designed to search for a repeatable and scalable business model. Startups have finite time and resources to find product/market fit before they run out of money.

Widget 120

Widget Lean Business Model Metrics 120

conversionxl.com

SEPTEMBER 10, 2013

It’s Not a Conversion Problem, It’s a Customer Development Problem. Not because they have a conversion problem but because they never really nail the product or how to market it. But for a new coffee shop, things like customer service, atmosphere and selection, will make or break the company. Website Analysis.

Customer Development 60

Customer Development Conversion Developer Customer 60

Startup Lessons Learned

SEPTEMBER 30, 2008

When Ive asked mentors of mine who have worked in big companies about the role of the CTO, they usually talk about the importance of being the external face of the companys technology platform; an evangelist to developers, customers, and employees. Labels: product development 15comments: mukund said.

CTO 168

CTO Fractional CTO CTO Hire Technical Review 168

Startup Lessons Learned

JULY 29, 2009

Startups especially can benefit by using technical debt to experiment, invest in process, and increase their product development leverage. The biggest source of waste in new product development is building something that nobody wants. Unfortunately, customers hated that initial product.

Technical Review 168

Technical Review Software Review San Francisco Lean 168

Startup Lessons Learned

JUNE 5, 2009

No matter how low we make the revenue projections for this new product, it’s extremely unlikely that they are achievable. That’s because the model is based on assumptions about customers that are totally unproven. to acquire an early adopter, how much should it cost to acquire a mainstream customer?

San Francisco 102

San Francisco Lean Continuous Deployment Startup 102

Steve Blank

JUNE 8, 2009

In the last three posts, we drew the relationship of market risk and invention risk with vertical markets and pointed out verticals where customer development would be useful. In contrast to simply executing your business plan, the Customer Development process is built on low-cost and continuous learning and iterating.

Vertical 122

Vertical Silicon Valley RSS Marketing 122

Startup Lessons Learned

FEBRUARY 7, 2013

The Embrace infant warmer was developed - by getting out of the country -- and how Rob Emrich learned and scaled his non-profit, Road of Life. BetaBrand building apparel MVPs and testing them quickly with targeted customer communities. These business model assumptions are then ripe for testing, measuring and iterating upon.

Lean 167

Lean Entrepreneur Agile San Francisco 167

Startup Lessons Learned

OCTOBER 23, 2013

Stickiness, Ben and Alistair say, is where people move on too quickly--they don’t make sure they really have a product that has the right features and functionality to meet their customers’ needs. While many of the organizations were technical, we also spoke to big non-tech companies, and smaller businesses like restaurant owners.

Analytics 167

Analytics Lean Widget Metrics 167

YoungUpstarts

AUGUST 15, 2017

by Robbie Kellman Baxter, author of “ The Membership Economy: Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue “ The fastest growing businesses today have a powerful secret weapon: superusers. This special group of customers goes far beyond using your services regularly and paying promptly.

Community 124

Community LLC Customer Developer 124

Startup Lessons Learned

APRIL 18, 2010

That process involves rapid hypothesis testing, validated learning about customers , and a disciplined approach to product development. Truth: The Lean Startup methodology applies to all companies that face uncertainty about what customers will want. Myth: Lean Startups replace vision with data or customer feedback.

Lean 167

Lean San Francisco Continuous Deployment Startup 167

Startup Lessons Learned

MAY 27, 2009

The Lean Startup is a practical approach for creating and managing a new breed of company that excels in low-cost experimentation, rapid iteration, and true customer insight. It uses principles of agile software development, open source and web 2.0, No departments The Five Whys for Startups (for Harvard Business R.

Lean 60

Lean Austin San Francisco Continuous Deployment 60

Steve Blank

NOVEMBER 4, 2021

Modern entrepreneurship began at the turn of the 21 st century with the observation that startups aren’t smaller versions of large companies – large companies at their core execute known business models, while startups search for scalable business models. It does not assume a product or a solution.

Customer 420

Customer Marketing Lean Vertical 420

Startup Lessons Learned

DECEMBER 14, 2009

Lessons Learned by Eric Ries Monday, December 14, 2009 Business ecology and the four customer currencies Lately, I’ve been rethinking the concept of “business model&# for startups, in favor of something I call “business ecology.&# Let’s begin with the four customer currencies.

Customer 156

Customer San Francisco Viral Lean 156

ConversionXL

JUNE 14, 2021

Why should customers buy from you? In this guide, you’ll learn how to differentiate your business and attract your ideal customers by creating a unique selling proposition. How a unique selling proposition (USP) attracts better customers and builds your brand (and where marketers get it wrong).

Software Review 158

Software Review Audience Differentiation Framework 158

Steve Blank

NOVEMBER 1, 2010

When it was spun out as a a separate company, Iridium’s 1990 business plan had assumptions about potential customers, their problems and the product needed to solve that problem. They made other assumptions about the type of sales channel, partnerships and revenue model they would need. A Business Plan Frozen in Time.

Business Plan 335

Business Plan Customer Business Model Customer Development 335