Remove Customer Remove Matching Remove Revenue Remove Sales Cycle
article thumbnail

Revenue Development

K9 Ventures

In fact, at the time (1996-1997) we offered both a downloadable product, that our customers could install on their own servers, and a “hosted-offering”, which came to be known as “On-Demand”, then the “ASP” (Application Service Provider) model, and today we call it “SaaS” (Software as a Service). We were desperate to get a marquee customer.

Revenue 72
article thumbnail

Improving the worst experience

A Smart Bear: Startups and Marketing for Geeks

Mostly you get only peeks into how bad it really was, like a post-mortum private email to me personally, riddled with valid complaints and specific injustices that had been inflicted upon the hapless customer, exacerbated by our indifferent silence broken only by callous human contact. Of course this only won the customer over still more.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Virus Survival Strategy For Your Startup

Steve Blank

If you’re running a startup or small business, your first priority (after your family) is keeping your employees and customers safe. Next, take a look at your actual revenue each month – not forecast, but real revenue coming in each month. Subtract your monthly gross burn rate from your monthly revenue to get your net burn rate.

Burn Rate 436
article thumbnail

Lessons Learned: Validated learning about customers

Startup Lessons Learned

Lessons Learned by Eric Ries Tuesday, April 14, 2009 Validated learning about customers Would you rather have $30,000 or $1 million in revenues for your startup? All things being equal, of course, you’d rather have more revenue rather than less. And yet revenue alone is not a sufficient goal.

Customer 167
article thumbnail

CXL Live 2022 Recap: Main Takeaways From 6 World-Class Marketers

ConversionXL

We arranged vetted and curated groups for roundtable discussions , and matched everyone with other like-minded people. Salesforce, for example, increased its revenue market share to 18.4% This consists of dominating your competition, and out-converting by acquiring new customers in a cheaper way that your competitor does.

B2B 94
article thumbnail

Entrepreneurs are Everywhere Show No. 39: Jeremy Johnson and Michael Eidsaune

Steve Blank

Andela selects and trains world-class tech talent from Africa and matches them with U.S. This is a perfect example of why it’s important to talk to customers. Somewhere along the line, however, Michael and his co-founder stopped listening to customers. Here’s what happened: We got the product out; we got paying customers.

Cofounder 142
article thumbnail

Entrepreneurs are Everywhere Show No. 39: Jeremy Johnson and Michael Eidsaune

Steve Blank

Andela selects and trains world-class tech talent from Africa and matches them with U.S. This is a perfect example of why it’s important to talk to customers. Somewhere along the line, however, Michael and his co-founder stopped listening to customers. Here’s what happened: We got the product out; we got paying customers.

Cofounder 120