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The most important 2021 Predictions in entertainment tech and gaming

VC Cafe

Social commerce is a thing – Over 76M people in the US will make a purchase via a social network at least once this year (38.4% of US social network users) according to Falcon.io’s 2021 digital marketing trends. Snap and Tiktok fighting for users (source: eMarketer ). Immersive ar/vr/xr.

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From CRM to CXM: Walking the Customer Journey

Venture Chronicles

Paul Greenberg recently wrote about the phenomena of companies declaring themselves to be focused on customer experience, and graciously giving them the opportunity to put up or shut up. He is right, and to his credit Paul saw the importance of customer experience and wrote about this in 2001.

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LinkedIn: The Series A Fundraising Story ? AGILEVC

Agile VC

Online social networking is a concept still being evangelized even in Silicon Valley… Friendster is in private beta (wasn’t until Oct 2003 they received Google acquisition offer which they turned down for Kleiner/Benchmark round). First and foremost, we believed there would be a “professional” social network.

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LinkedIn Explores What It Takes To Be an Entrepreneur [INFOGRAPHIC]

mashable.com

Sign in All Social Media Tech & Gadgets Business & Marketing Video Mobile Dev & Design Media Social Good Startups Classifieds Mashable Infographics Prev Next How Are People Using Twitter? LinkedIn was curious, so the business social network decided to find out. Whom is he or she connected to?

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The Consumerization of Business Software ? AGILEVC

Agile VC

There’s a couple different forces I see at work: 1) Selling & Customer Acquisition - In the last 5 years, the biggest force in business software was the impact of the cloud as an infrastructure layer and product/service delivery mechanism. The lessons learned from consumer Web 2.0 What’s Your Favorite Future?

Software 100
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5 Hot Ecommerce Trends to Watch

mashable.com

Chris Andrasick, CEO of Tacit Knowledge , believes that the mom-and-pop advantage extends beyond customer loyalty, and that there is in fact a logistical advantage, as well. “Ads and offers will appear on other pages the potential customer is viewing.”. Image courtesy of iStockphoto , iPandastudio , logorilla. Flag this comment.

eCommerce 101
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$43.2 Million That Can Help You

Growthink Blog

Get Satisfaction has developed a private label social network platform for businesses to use to communicate with their customers, and to help customers communicate with each other. This helps companies bond with customers and provide customer service, and is a much easier and faster solution than building your own system.

Azure 74