Sat.Jul 10, 2010 - Fri.Jul 16, 2010

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What’s Really Going on in the VC Industry? What Does it Mean for Startups?

Both Sides of the Table

You’ll notice that Harvard lost 30% of the entire value of its portfolio. The most notable is First Round Capital who built their entire fund and model around this type of investment and the notion that exit values in the future will be lower than they were 10 years ago. So the people who invest in VC funds have two problems.

LP 311
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No, that IS NOT a competitive advantage

A Smart Bear: Startups and Marketing for Geeks

In fact, I'd claim that anything of any value will be copied. There's too much energy, availability, intelligence and opportunity in the world to hide behind outdated notions of intellectual property. Almost anything can be copied. It should be part of your business plan that other people will copy you.

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Social CRM: The inflexion point

deal architect

He succinctly talked about “customer referral value” versus “customer lifetime value”. In the “social” chapter in my new book, I was honored to have Paul Greenberg talk about the social customer and the fact that he/she increasingly “controls the conversation”.

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Viral, Social, Sentiment, Mobile: 4 Delightful Web Analytics Solutions

Occam's Razor

I *personally* do not see much value in all that data. The cool thing about Tynt is that it allows me to get some sense of "engagement" / "perceived value" / "Like" with the v a s t majority of people who will neither submit a comment nor write a tweet. You know links and page rank and what not!

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This Week in VC with Rick Smith of Crosscut Ventures

Both Sides of the Table

Yes, that was the value that we actually returned as opposed to the value of Ulta. Think of it – why should an angel fund you to allow you to create more value so that they have to pay a higher price at a later date? In the first 10-15 minutes of show I answered the following questions: - What is my greatest exit?

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You Shouldn’t Have to Pay to Talk To Your Own Customers

Austin Startup

He is focused on delivering real business value by educating clients about the latest proven technologies, strategies that deliver improved profits and operational efficiencies, and using technology to improve life. Andy Meadows is the founder and CEO of Bearhug , an Austin-based customer engagement platform launching today.

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Small business and startup tips: track your own customer service data

crowdSPRING Blog

Loyalty, word of mouth, and brand value are all increased when a business gives its customers information, attention, and answers. Small businesses and startups have much to gain by providing great support and building lasting relationships with their customers.