Feld Thoughts

JUNE 9, 2021

I’ve been working with Matt since 2000. Matt Blumberg has a new book out titled Startup CXO: A Field Guide to Scaling Up Your Company’s Critical Functions and Teams. It’s a follow-up to his previous book, Startup CEO: A Field Guide to Scaling Up Your Business. That year, we merged two companies: Return Path and Veripost.

Fractional CTO 70

Fractional CTO Cofounder Startup Lead Investor 70

ConversionXL

MAY 1, 2017

One of the greatest threats to long-term success is when companies aren’t vigilant enough about responding to the changes in their market—whether it’s by failing to spot product or channel fatigue, acknowledge new competition, make needed updates to products or marketing adjustments in a timely fashion, or embrace new technology coming online.

Technical Review 127

Technical Review Algorithm Channel Analytics 127

ConversionXL

FEBRUARY 27, 2019

Successful product launch campaigns have a strong value proposition, multi-channel distribution, supporting content, and other trappings common to every marketing campaign. The idea is that when you work backwards and start with the press release, it’s easier to put yourself in the customer’s shoes.”. Image source ).

Product 110

Product Campaign Acquisition Social Media 110

ConversionXL

MARCH 19, 2020

They do more of the same with less, often lowering quality and customer satisfaction. Companies in this category add features when customers desire greater value. The HBR study contrasts Office Depot and Staples during the 2000 recession: Office Depot cut 6% of its workforce, but it couldn’t reduce operating costs significantly.

Marketing 121

Marketing Campaign Non-Compete Lean 121

Steve Blank

MARCH 31, 2014

I’m honored to be at a university noted for knowledge, and in a city with 2000 years of history – home of Gaudí one of the 20 th century’s greatest innovators. Companies horde cash and squeeze the most revenue and margin from the money they use. Thank you for the kind introduction. I’d like to start with a request.

Private Equity 325

Private Equity Metrics China Intellectual Property 325

Duct Tape Marketing

JANUARY 25, 2023

Growing Your Audience (And Your Revenue) With A Book written by John Jantsch read more at Duct Tape Marketing Marketing Podcast with Matt Briel In this episode of the Duct Tape Marketing Podcast , I interview Matt Briel. Questions I ask Matt Briel: [1:29] Could you tell us about the origin story of Lulu and how did it come to be? [2:25]

Audience 88

Audience Revenue Distribution Differentiation 88

Steve Blank

SEPTEMBER 10, 2009

In future posts I’ll describe how Eric Ries and the Lean Startup concept provided the equivalent model for product development activities inside the building and neatly integrates customer and agile development. Not All Startups Are Alike There’s an urban legend that Eskimos-Aleuts have more words to describe snow than other cultures.

Customer Development 196

Customer Development Developer Customer Silicon Valley 196

Duct Tape Marketing

OCTOBER 17, 2018

John Jantsch: We all want to go out there and chase that new customer, get those new leads but the truth of the matter is for most businesses, some existing assets, existing traffic, existing customers, existing email list, that’s where the money is. In fact, keep listening, I’m gonna tell you how to get 50 percent off.

Marketing 56

Marketing Social Media Analytics Software 56

Both Sides of the Table

NOVEMBER 4, 2010

This is important because the customers they serve (the red line) demand a product that meets their complex requirements. So the startups tend to focus on totally new customers. Often the startups are actually serving a slightly different kind of customer or a slightly different market need. Enter Salesforce.com.

Vesting 376

Vesting Framework Revenue Technology 376

Seeing Both Sides

JULY 11, 2013

Before this occurs, the sales process is a craft or an art - custom-made by the founder or evangelist sales VP. You dive deep into a customer development process, working closely with a few customers who feed you requirements and are willing to trial an imperfect product that is evolving quickly. I''ll discuss each one below.

Sales 50

Sales Technical Review Software Review B2B 50

ReadWriteStart

SEPTEMBER 24, 2019

Find the right product category that is useful for both your custom and lookalike audiences. Does the photo look like something taken on a mobile phone from 2000? Are you wasting your customer’s time? With online shopping, customers definitely get to save a lot of time. How should I add value to my product?

Startup 124

Startup eCommerce Audience Widget 124

Duct Tape Marketing

JULY 13, 2022

And we've now over a thousand student, over 2000 students, I've gone through that program. You can grab the online spotlight and your customer's attention with some rush from content and SEO to ads and social media. So the first stage is doing is the activity that a business must do to generate revenue, to be a service to clients.

Employee 91

Employee Design Networking Differentiation 91

www.usatoday.com

JULY 16, 2012

The dot-com boom of early 2000 saw a proliferation of similar anything-at-your-service start-ups. The fleet of cars in Getaround has grown to 10,000 from 1,500 a year ago, and suburban customers make up about a quarter of its bookings. Thats real money." Struggling to manage costs, the start-up closed shop as quickly as it opened.

San Francisco 105

San Francisco Technical Review Zimbabwe New York City 105

Steve Blank

MAY 5, 2016

Founders will always encounter naysayers, shut out the voices and listen to the customers instead. While d oing Nearpod his education startup, Guido learned to listen to the customers and shut out the naysayers: Guido : I was clueless about how the education system worked other than as a consumer… so I’m learning a lot.

Brazil 158

Brazil Entrepreneur Cleveland Cofounder 158

crowdSPRING Blog

MAY 1, 2013

But marketing, when planned and executed correctly, can also lead to more sales and revenue. We’ll look at relevant metrics to help you assess whether a specific marketing channel could work for you, and also highlight additional resources to help you get a better understanding of that channel. Online Marketing.

Small Business 107

Small Business Marketing Affiliate PPC 107

Steve Blank

MAY 5, 2016

Founders will always encounter naysayers, shut out the voices and listen to the customers instead. While d oing Nearpod his education startup, Guido learned to listen to the customers and shut out the naysayers: Guido : I was clueless about how the education system worked other than as a consumer… so I’m learning a lot.

Brazil 120

Brazil Entrepreneur Cleveland Cofounder 120

Up and Running

JUNE 28, 2012

In the 1990’s and early 2000’s it was “You got mail” as made famous by the AOL advertising stable. You need to incorporate a constant monitoring of multiple channels in order to really understand what is going on. If you are a retailer, use social media for customer service with active listening and response to problems.

Social Media 91

Social Media Government Metrics Database 91

A Smart Bear: Startups and Marketing for Geeks

OCTOBER 4, 2017

On the other hand, while the small company loses 9 months to the loss of a key employee, or even implodes, the big company is the steady turtle that adds thousands of customer per month like clockwork and wins the race. If Google launches a new product that generates $10,000,000/year in revenue, is that good? Predictability.

Government 223

Government Startup Cofounder Technical Support 223

Duct Tape Marketing

JULY 14, 2022

As a revenue-driven founder specializing in sales and business development, Melissa has learned how to build companies with very few resources — by automating what she could, outsourcing wherever possible, and inspiring talented people to join her team with shared focus and enthusiasm. So E webinar, the concept is simple.

Technical Review 84

Technical Review Demand Cofounder Video 84

Occam's Razor

MAY 2, 2017

The goal is for each company’s Google Data Studio to not look like a CDP (customized data puke), but to be a focused strategic dashboard with an emphasis on IABI. Outcomes: Revenue | Ideas Funded Behavior: Path Length | Cart Abandonment Rate Acquisition: Assisted Conversions | Share of Search. If you want to play along.

Metrics 141

Metrics Acquisition eCommerce Analytics 141

Both Sides of the Table

FEBRUARY 17, 2010

I was living in Europe in 2000 when the first WAP phones (Wireless Access Protocol) were introduced. It is a channel disguised in business clothing. We evangelized to customer about the problems of on premise software. - Apple wants to take a major share of the revenue. It’s a channel.

Flash 326

Flash Mobile Application Development Cloud 326

Startup Lessons Learned

MAY 25, 2020

As a veteran of many disasters in which improvising in the moment to meet an immediate need led to innovative solutions, Carl has been impressed by how many businesses, small and large, have reinvented the way they serve their customers during the pandemic. Then they've gotten to work. It's member-owned.

Technical Review 148

Technical Review Balance Sheet Texas Austin 148

Mike Michalowicz

JANUARY 17, 2017

Since 2000, the number of IBD shops has almost been cut in half. Tip 1: Improve Your Customer Service | Jay Townley. There is also data that suggests up to 55% of potential customers who leave a store without buying a bike went to another bike shop and purchased one. The industry has been on the decline as of late.

North America 68

North America Iowa America Community 68

Mike Michalowicz

JANUARY 17, 2017

Since 2000, the number of IBD shops has almost been cut in half. Tip 1: Improve Your Customer Service | Jay Townley. There is also data that suggests up to 55% of potential customers who leave a store without buying a bike went to another bike shop and purchased one. The industry has been on the decline as of late.

North America 60

North America Iowa America Community 60

Mike Michalowicz

JANUARY 17, 2017

Since 2000, the number of IBD shops has almost been cut in half. Tip 1: Improve Your Customer Service | Jay Townley. There is also data that suggests up to 55% of potential customers who leave a store without buying a bike went to another bike shop and purchased one. The industry has been on the decline as of late.

North America 60

North America Iowa America Community 60

Hearpreneur

JANUARY 7, 2017

I’ve built a loyal customer base and by selling directly through image consultants, stylists, at shows and on my website I am able to give my clients top quality at almost wholesale affordable prices. (I I have encountered numerous companies with bad customer service, or bad financial management, or unprofessional stuff, you name it.

Entrepreneur 91

Entrepreneur LLC Cofounder Green 91

Steve Blank

DECEMBER 23, 2015

Knowing your customers is the single biggest driver of startup success, and there’s no substitute for getting out of the building to learn about their problems and needs. Clips from their interviews are below, but first a word about the show: Entrepreneurs are Everywhere airs Thursdays at 1 pm Pacific, 4 pm Eastern on Sirius XM Channel 111.

Cofounder 120

Cofounder Entrepreneur Colorado Customer Development 120

SVPG

SEPTEMBER 30, 2016

From the customer’s point of view, they would rather wait a little longer and have a better platform-specific solution, than simultaneously ship a generic product on all platforms. They had a couple experienced co-founders, including the now legendary Reed Hastings, but the problem was that they were stuck at about 300,000 customers.

Product 60

Product Technical Review Software Review Engineer 60

Steve Blank

NOVEMBER 1, 2010

When it was spun out as a a separate company, Iridium’s 1990 business plan had assumptions about potential customers, their problems and the product needed to solve that problem. They made other assumptions about the type of sales channel, partnerships and revenue model they would need. A Business Plan Frozen in Time.

Business Plan 335

Business Plan Customer Business Model Customer Development 335

Duct Tape Marketing

MARCH 17, 2022

Challenges of scaling Jeff and Jay share conversations about grow growing and scaling subscription businesses with a customer first approach, check out all the episodes. I mean, it's so many channels and avenues. So you and your teams can deliver a better experience for your customers. He did the television, he did merchandise.

Audio 83

Audio Networking Social Media Framework 83

Seeing Both Sides

AUGUST 16, 2012

Last week, I wrote about Akamai , a company with strong network effects that successfully transitioned from a single product to build a platform that garners over a billion dollars in revenue and is now a core part of the Internet’s fabric. Big Data meets travel…in 2000. Magical, really. TripAdvisor’s History: Two Big Pivots.

Part-Time VPE 54

Part-Time VPE Software Review Costa Rica Technical Review 54

Both Sides of the Table

DECEMBER 5, 2010

billion in annual subscription revenues not including advertising or eCommerce). If you were a newly minted, venture-backed consumer Internet company you had to have a deal with AOL to reach your customers. We know that Twitter is leading to customer service opportunities for businesses but the opposite is also true.

Social Network 318

Social Network Networking Internet Technical Review 318

www.chubbybrain.com

SEPTEMBER 28, 2011

The negativity either impacted investment funding (venture capital fell off a cliff in 2009) or the customers they were targeted as was the case for Untitled Partners who were building a platform for fractional art ownership. spent $20 million to get back to the same revenue that I had when I was CEO. During this year they.

Cofounder 89

Cofounder Startup Technical Cofounder CTO Hire 89

Startup Lessons Learned

AUGUST 17, 2020

They found ways to support longterm care facilities, homeless shelters, and other locations serving those most at risk, all while schools, their main source of revenue, were closed. We'll be your first customer." Who were your customers in those early days? And our customer base grew probably. Rev Foods rapidly scaled up.

Cofounder 60

Cofounder Security Founder Entrepreneur 60

maplebutter.com

JANUARY 8, 2013

I would focus on one product and set a goal to generate $1M in yearly revenue from it. Outsourcing is something a big company, with a known customer / problem (that has revenue & traction) does to save cost. Talk to your customers. The right people are potential customers – ask them if they have the problem.

Technical Review 44

Technical Review Startup Cofounder Software Review 44

The Next Web

DECEMBER 8, 2013

It turns out that network effects can be broken – Amazon and StubHub took on eBay in the mid 2000’s. It is essential for marketplaces to focus on creating critical mass in one specific segment of the customer base via marketing and sales. The prevailing consensus at the time was that B2B marketplaces were too hard (e.g.

B2C 136

B2C B2B Demand Vertical 136

Entrepreneurs-Journey.com by Yaro Starak

JUNE 19, 2010

I got out of the university in early 2000 and I never went on to a full-time job, so it’s always been an online business for me. I have a few contractors to do the technical side of my work and a customer support person, but that’s it. I didn’t have that contractor doing customer support. Adding Ad Revenue.

Technical Review 76

Technical Review Software Review Prospectus Audience 76