article thumbnail

Praying to the God of Valuation

Both Sides of the Table

2001–2007: THE BUILDING YEARS The dot com bubble had burst. In those years I learned to properly build product, price products, sell products and serve customers. I am enjoying more discussions with startups about the ROI benefits for customers who use our products rather than the coolness of our products. Until we weren’t.

Valuation 466
article thumbnail

Want to Know a Secret? Your Customers Do.

ConversionXL

The New York Times, January 2001. Finally, in December 2001, came the big reveal: Ginger was the Segway. . Torment your customers,” Stephen Brown advocates , tongue only partially in cheek. It playfully suggests differentiation via extraordinary customer service—while creating real differentiation by entertaining its recipients.

Customer 108
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Want to Know a Secret? Your Customers Do.

ConversionXL

The New York Times, January 2001. Finally, in December 2001, came the big reveal: Ginger was the Segway. . Torment your customers,” Stephen Brown advocates , tongue only partially in cheek. It playfully suggests differentiation via extraordinary customer service—while creating real differentiation by entertaining its recipients.

Customer 101
article thumbnail

Is the Lean Startup Dead?

Steve Blank

Reading the NY Times article “ Jeffrey Katzenberg Raises $1 Billion for Short-Form Video Venture, ” I realized it was time for a new startup heuristic: the amount of customer discovery and product-market fit you need to find is inversely proportional to the amount and availability of risk capital. ” Fire, Ready, Aim.

Lean 335
article thumbnail

Ecommerce: How to Survive its Troughs

ReadWriteStart

The rise of ecommerce started in 2001 – during the growth of the commercial availability of the internet in households. million annual customers. One should also know that the content placed there serves more purposes than just for customers to see. This is where customer retention comes into play.

eCommerce 152
article thumbnail

7 Attributes of An Entrepreneur's Startup Dream Team

Startup Professionals Musings

Fundable entrepreneurs have to feel comfortable talking and listening to engineers, financial people, marketing and especially customers. It starts with having a vision and an ability to get the message across in your elevator pitch, in a written business plan and one-on-one with potential investors. Relish the challenges of problem solving.

article thumbnail

In a Strong Wind Even Turkeys Can Fly

Both Sides of the Table

Within a year, by late 2000 / early 2001 consulting firms were firing people en masse. On July 27th, 2001 Accenture IPO’s and many of the partners grew fabulously wealthy. If you know what your customers need, deliver against that promise and provide a product or services that has economic value you’ll do well.

Turkey 302