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5 Keys to Ensuring Credibility, Trust, and Customers

Startup Professionals Musings

In addition, I see consumers taking more control, using the technology to converse with each other, and assert their position through reviews and forums. The result is a shift from business-to-consumer (B2C) to a consumer-to-business (C2B) control trend. Unscripted communication builds trust and credibility.

Customer 433
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B2B Ecommerce Sites: What Works for B2B Buyers?

ConversionXL

But if your B2B ecommerce site differs on any of those elements—high prices, large quantities, or a need to serve B2C and B2B buyers—things change. What works with the average B2C consumer won’t always work with B2B ecommerce buyers. That makes some B2C marketing tactics less useful. So what changes? And what works best?

B2B 130
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Ecommerce Trendwatching: How To Find, Follow, and Set Trends

ReadWriteStart

For instance, the research conducted by The Economist revealed that searches for environmental goods have grown by 70% since 2016. In 2023, personalization will remain a critical aspect of e-commerce trends, whether you are B2B or B2C.

eCommerce 185
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Clubhouse put a big bullseye on social audio

VC Cafe

Perhaps it’s boredom, or Zoom fatigue, but there’s something quite appealing these days about having social conversations without turning on a camera. While Clubhouse is the most popular of this lot, several new startups are vying to be the place where the conversation happens. Spoon – audio live streaming.

Audio 140
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How Modern Businesses Achieve Success with AI Chatbots

YoungUpstarts

In 2018, 15 percent of Americans reported that they had interacted with a company’s chatbot — an automated, web-based conversation platform — in the prior 12 months. The downfall of Microsoft’s chatbot Tay in 2016 is among the most poignant examples of such pitfalls. by Christa Martin, Chief Outsiders CMO.

San Diego 200
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4 Ways to Improve Your Online Storefront

Up and Running

And, these trends don’t just apply to businesses selling directly to consumers (B2C). B2B ecommerce sales , (businesses selling directly to other businesses) generate three times as much revenue as B2C, at $7.7 trillion in sales, compared to B2C’s $2.3 Sales conversion rate: How many visitors are completing a purchase.

SEO 80
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Startup Benchmarks

VC Cafe

One question that keeps coming up when speaking with early stage entrepreneurs when it comes to funding, is what metrics the company needs to hit to raise seed/series A/B etc: What’s a good conversion rate? 500 Startups created a helpful primer on key B2C metrics. What should our MRR growth be? Source: The SaaS Napkin.

B2C 141