ConversionXL

FEBRUARY 12, 2019

In my daily work with ecommerce brands, I see two types of companies: The first type focuses on acquisition and conversion. The second relies on retention. Overall acquisition costs for both B2C and B2B have gone up by 50% in the past five years. A retention analysis of coupon codes reveals a lot about your customers.

Retention 126

Retention Analytics Campaign eCommerce 126

ConversionXL

MAY 1, 2019

Focus offline conversations on high-value points of differentiation. Using someone’s preferred learning style increases knowledge retention. Myth 1: Using someone’s preferred learning style increases knowledge retention. As a marketer, your job isn’t to maximize information retention among potential customers.

Marketing 124

Marketing Sales Cycle Retention Differentiation 124

ConversionXL

SEPTEMBER 9, 2021

Because of this, it spans two objectives: Turning customers into advocates Improving customer retention. Improve retention Improve consumer perception Sentiment, testimonials, reviews, customer support and service response time, etc. On Twitter , it’s laid back to suit the B2C, creative audience segment.

Social Media 142

Social Media Media Developer Marketing 142

ConversionXL

FEBRUARY 3, 2016

What Do Habits Have to Do with Conversion Rate Optimization? Nearly 85% of respondents believe that habituated buying decisions are just as relevant to B2B marketing as B2C marketing. Traditionally, optimizers have been taught to optimize for the initial conversion. You want to focus on retention and habit formation.

Conversion 48

Conversion Technical Review Software Review B2B 48

NZ Entrepreneur

MARCH 11, 2020

If you don’t know this stuff, you’re missing a whole world of sales insight that could direct your customer acquisition and retention strategies. They’re not used to hearing the phone ring, or answering it, or keeping a telephone conversation going. Now we have Customer Success Managers to promote retention and loyalty.

Social Media 63

Social Media Channel Technical Review Sales 63

ConversionXL

NOVEMBER 29, 2018

A freemium or free-trial approach impacts the micro-conversion of an unpaid product sign-up. And optimizing for micro-conversions can undermine macro-conversions, especially if your marketing team never sees what happens after a form fill. Benchmark conversion rates: freemium vs. free trial. So what should you do first?

Customer 119

Customer Conversion Acquisition B2B 119

ConversionXL

OCTOBER 4, 2021

Email generates as much as $42 for every dollar spent , and is a top-three marketing channel for 87% of B2B and 76% of B2C marketers. At the conversion stage, just before purchase, your aim is to hammer home why your product is perfect for your prospect. BAB is a conversion-driven framework that works in three parts.

Email 136

Email Customer Marketing Software Review 136

ReadWriteStart

JANUARY 10, 2020

Conversions. However, smaller brands can also deliver such an exquisite experience directly to customers, B2B, B2C, and even to non-fashion brands. From time to time, they need to implement a strategy to acquire a new customer base as well as to manage customer retention ratio. Store navigation and ease. Order inventory.

Startup 78

Startup eCommerce B2C Metrics 78

Up and Running

APRIL 17, 2018

And, these trends don’t just apply to businesses selling directly to consumers (B2C). B2B ecommerce sales , (businesses selling directly to other businesses) generate three times as much revenue as B2C, at $7.7 trillion in sales, compared to B2C’s $2.3 Sales conversion rate: How many visitors are completing a purchase.

SEO 80

SEO eCommerce Analytics Software Review 80

ConversionXL

JUNE 24, 2014

We are always striving to boost conversion rates and encourage users to engage more. On the other hand, Easytobook , a B2C company, had 1.5 It seems that B2C companies might benefit far more from social login than B2Bbut even that seems to depend on a company’s expectations. million monthly unique visitors but low engagement.

Social Network 130

Social Network Viral Social Media B2C 130

ConversionXL

SEPTEMBER 2, 2019

We are always striving to boost conversion rates and encourage users to engage more. On the other hand, Easytobook , a B2C company, had 1.5 It seems that B2C companies might benefit far more from social login than B2B, but even that seems to depend on a company’s expectations. Screenshot from: SurveyMonkey. Image source.

Social Network 73

Social Network Viral Social Media B2C 73

ConversionXL

AUGUST 27, 2020

I recommend companies consider investing in product analytics tools when they reach the following numbers: 100+ B2B users (companies) or 2000+ B2C users (consumers); Actively experimenting with different marketing channels; Spending $1000+ per month on user acquisition. Cohort Analysis lets us see the retention for any group of users (i.e.

Analytics 90

Analytics Product eCommerce Channel 90

ConversionXL

NOVEMBER 15, 2016

When we talk about conversion optimization , much of the strategies remain the same across industries. That said, there are some key differences in how experts approach SaaS conversion optimization. Stephen Pavlovich, CEO of Conversion.com , gave a great talk on SaaS conversion optimization at ConversionXL Live 2016.

Conversion 48

Conversion Churn Rate Retention Metrics 48

ConversionXL

JULY 18, 2017

I recommend companies consider investing in product analytics tools when they reach the following numbers: 100+ B2B users (companies) or 2000+ B2C users (consumers). Perhaps your onboarding funnel has a poor conversion rate or your user retention is too low. Cohort Analysis lets us see the retention for any group of users (i.e.

Analytics 123

Analytics Product Channel Retention 123

ConversionXL

JULY 18, 2017

I recommend companies consider investing in product analytics tools when they reach the following numbers: 100+ B2B users (companies) or 2000+ B2C users (consumers). Perhaps your onboarding funnel has a poor conversion rate or your user retention is too low. Cohort Analysis lets us see the retention for any group of users (i.e.

Analytics 107

Analytics Product Channel Retention 107

Occam's Razor

SEPTEMBER 15, 2014

Transactions, Revenue and Ecommerce Conversion Rate. Mobile has much lower conversions and conversion rate than tablets or desktop. It does not matter if you are a B2B or B2C or A2K, you will always see this. Don't frame the value of Mobile in context of last-click on-device conversion. Sorry, no iOS.

Analytics 141

Analytics Metrics Mobile DC 141

ConversionXL

NOVEMBER 22, 2022

Click-Through Rate Definition The Conversion Rate Formula: How to Calculate Conversion Rate Bounce Rate: Everything You Want to Know and More How To Calculate and Increase Customer Lifetime Value PPC Click-Through-Rate: What it Means and How to Use It (and Improve It) How to Track and Improve Ecommerce Customer Acquisition Effectiveness.

Metrics 105

Metrics Analytics Marketing Acquisition 105

ConversionXL

FEBRUARY 10, 2021

What types of demos are used, and are there correlations between B2B and B2C demo usage? Let’s dive into the data and trends in this case study to help determine what kind of demo and format might be best for your business: 71% of the companies in this sample are B2B companies, the remaining 29% being B2C or a hybrid of B2B/B2C.

Product 120

Product B2C B2B Email 120

ConversionXL

SEPTEMBER 20, 2018

This isn’t limited to the B2C space. One of the reasons this conversion rate is famously awful is that the MQL model has hidden flaws: It encourages marketers to gate content to hit their MQL goals. The Three Tidal Waves Coming for Your SaaS Business. Tidal Wave 1: Buyers now prefer to self-educate. Tidal Waves. Safety Zone.

Marketing 289

Marketing Sales Cycle Acquisition Sales 289

Mucker Lab

APRIL 6, 2023

Hila Qu joined Mucker’s Tony Yang for an Ask-Me-Anything (AMA) conversation about Product-Led Growth (PLG) for Startups to kickoff the 2023 Mucker Growth Series. The success of the foundation is can you get to the first PLG conversion and actually have a user or prospective customer without talking to sales? That’s the success.

Product 78

Product CTO Hire Startup Fractional CTO 78

Occam's Razor

FEBRUARY 28, 2017

In this case this was technically a micro-outcome in this case (conversion is offline). It also has massively delicious implications in your data, acquisition and retention strategies (ignoring the sweet, heavenly, implications on your customers). Conversion Rate. I’ll be most grateful for the conversation. Cookies 1st.

Metrics 60

Metrics Analytics Acquisition Naming 60

ConversionXL

AUGUST 7, 2019

Yet, according to another study , only 11% of B2B companies have ongoing influencer marketing programs, compared to 48% of B2C brands. This will streamline conversations about your product/service, help you collect feedback, and—most importantly—allow you to share special offers (e.g. Closed groups. LukaszZelezny) January 20, 2019.

B2B 110

B2B Marketing Social Media B2C 110

Mike Michalowicz

FEBRUARY 11, 2013

Conversations are happening all around you – are you listening, are you participating? Surprises always work to instill loyalty and retention. Start the conversation by asking, “How might I be able to make your job easier.” Are you a thought leader? Be visible! Listen Again. Write For A Trade Magazine.

Small Business 167

Small Business Marketing PR Social Media 167

ConversionXL

JUNE 16, 2022

increasing customer lifetime value, boosting product awareness , or improving conversion rates) and assess how each content asset contributes to the goal. Does adding social proof increase conversions? HubSpot answers questions to alleviate fears and uses social proof to build trust and secure conversions. Conclusion.

B2B 129

B2B Email Sales Acquisition 129

VC Cafe

MARCH 15, 2016

My post focuses mostly on conversion. The most important part is to start tracking “conversion” from one stage to another as soon as possible, because it will tell you what’s working and what can be improved. A customer calls the sales line and after a short conversation he is convinced to buy the product. Online chat.

Sales 60

Sales Marketing Sales Cycle B2C 60

steveblank.com

JULY 8, 2011

signup, upgrade, trial pricing Zuora – online subscription management FeeFighters – find the cheapest credit card processors HealPay – Collections made easy Customer Support Tender – support, knowledgebase tool for your site GetSatisfaction - conversations between companies / customers.

Software Review 110

Software Review Startup Silicon Valley Analytics 110

www.rocketwatcher.com

NOVEMBER 8, 2010

I’ve seen online B2C startups use Dave McClure’s Startup Metrics for Pirates as a starting point for measuring what marketing is doing. conversion prospects/targets – This shows how many targets took action or showed interest enough to become prospects. It can also show the effectiveness of your inside sales team.

B2B 42

B2B Metrics Marketing Startup 42