Steve Blank

AUGUST 3, 2012

Long before there was the Lean Startup, Business Model Canvas or Customer Development there was a guy in Santa Barbara California who had already figured it out. I want to tell you a story about how a team pivoted and succeeded by synchronizing product and customer development. ———-.

San Jose 256

San Jose Technical Review Customer Development Software Review 256

Steve Blank

JUNE 26, 2015

The first, the notion of the “ ambidextrous organization ” from O’Reilly and Tushman , posits that companies that want to do continuous innovation need to execute their core business model while innovating in parallel. Horizon 1 activities support existing business models. Horizon 1 is the company’s core business.

Lean 120

Lean Management Business Model Incubator 120

Steve Blank

MARCH 3, 2015

Over my career as a serial entrepreneur I observed that since the late 1990s, no early-stage Silicon Valley investor had used business plans to screen investments. Traction and evidence from customers were what investors were looking for – even in “slow” sectors like healthcare and energy. The Business Plan is Dead.

Business Plan 120

Business Plan Silicon Valley Saudi Arabia Lean 120

Steve Blank

JULY 13, 2021

Analyzing a case in the classroom, removed from the realities of a new venture, adds little to an entrepreneur’s preparation for the chaos, uncertainty, and conflicting customer responses that all entrepreneurs face. The reality is that most business plans don’t survive first contact with customers.

Lean 433

Lean Agile Business Model Business Plan 433

Steve Blank

DECEMBER 17, 2009

Gathering real-world feedback from customers is a core concept of Customer Development as well as the Lean Startup. When I asked him if he actually had personally left the building and talked to these potential customers, or even had gotten them on the phone, he sounded confused. Customer needs are non-deterministic.

Metrics 239

Metrics Customer Customer Development Lean 239

Steve Blank

FEBRUARY 23, 2016

As we prepared for the new Hacking for Defense class at Stanford, we had to stop and ask ourselves: How do we use the Business Model Canvas if the primary goal is not to earn money, but to fulfill a mission? In other words, how can we adapt the Business Model Canvas when the metrics of success for an organization is not revenue?

Business Model 120

Business Model Revenue Channel Community 120

Steve Blank

NOVEMBER 5, 2009

Chasing funding versus chasing customers and a repeatable and scalable business model, is one reason startups fail. Chasing funding versus chasing customers and a repeatable and scalable business model, is one reason startups fail. Are there customers for what you are building? How many are there?

Customer Development 262

Customer Development Developer Customer Silicon Valley 262

Startup Lessons Learned

APRIL 14, 2009

Lessons Learned by Eric Ries Tuesday, April 14, 2009 Validated learning about customers Would you rather have $30,000 or $1 million in revenues for your startup? This may sound crazy, coming as it does from an advocate of c harging customers for your product from day one. Every board meeting, the metrics of success change.

Customer 167

Customer San Francisco Lean Hockey Stick 167

Startup Lessons Learned

SEPTEMBER 22, 2008

Lessons Learned by Eric Ries Monday, September 22, 2008 The three drivers of growth for your business model. Master of 500 Hats: Startup Metrics for Pirates (SeedCamp 2008, London) This presentation should be required reading for anyone creating a startup with an online service component. Choose one.

San Francisco 167

San Francisco CPA SEM CTO Hire 167

Steve Blank

JANUARY 28, 2014

0:43: Business Plans versus Business Models. 2:21: Accounting Metrics in a Large Company vs. Metrics that Matter in a Startup. 6:07: Engineering: Waterfall Development in a Large Company vs. Module 3, The Lean Method. 1:28: Using the Business Model Canvas. 0:45: The definition of a startup.

Founder 327

Founder Intellectual Property Lean Customer Development 327

Steve Blank

JUNE 21, 2017

6:22 What’s Customer Development. 8:05 Business Model Canvas – Alexander Osterwalder. 32:05 No Innovation Pipeline, Guidance or Metrics. Or just parts of the interview: 1:20 Failure and Lessons Learned. 2:35 The origins of the Lean Startup. 7:11 Agile Engineering – Eric Ries.

Silicon Valley 222

Silicon Valley Lean Government Boston 222

Steve Blank

JULY 1, 2014

Investors sitting through Incubator or Accelerator demo days have three metrics to judge fledgling startups – 1) great looking product demos, 2) compelling PowerPoint slides, and 3) a world-class team. a language corporate innovation groups can use to communicate to business units and finance.

Sacramento 306

Sacramento Framework Customer Development Lean 306

Steve Blank

NOVEMBER 8, 2013

In this case the basis of competition on the X/Y axes are metrics defined by the users in the existing market. The Petal Diagram drives your business model canvas. What the chart is saying is, “we think our customers will come from these markets.” Filed under: Customer Development , Teaching , Venture Capital.

Venture Capital 335

Venture Capital Customer Development Business Model Lean 335

Steve Blank

MARCH 4, 2014

These groups are adapting or adopting the practices of startups and accelerators – disruption and innovation rather than direct competition, customer development versus more product features, agility and speed versus lowest cost. Every large company, whether it can articulate it or not, is executing a proven business model (s).

IRR 335

IRR Startup Business Model Agile 335

Steve Blank

JUNE 23, 2016

As a consequence, corporations used metrics like return on net assets (RONA), return on capital deployed, and internal rate of return (IRR) to measure efficiency. These metrics make it difficult for a company that wants to invest in long-term innovation. These resulting business models made them look incredibly profitable.

Architecture 227

Architecture IRR Balance Sheet Liquidity Event 227

Steve Blank

FEBRUARY 9, 2012

In fact, you could say that all that remains from my last book are the four steps of Customer Development. Integrates Alexander Osterwalders “Business Model Canvas” as the front-end and “scorecard” for the customer discovery process. Startups search for business models, exisitng companies execute them.

Entrepreneur 289

Entrepreneur Lean Business Model Customer Development 289

Occam's Razor

APRIL 8, 2013

To win in business you need to follow this process: Metrics > Hypothesis > Experiment > Act. We are far too enamored with data collection and reporting the standard metrics we love because others love them because someone else said they were nice so many years ago. That metric is tied to a KPI.

Metrics 156

Metrics Analytics Lean Churn Rate 156

SoCal CTO

JUNE 9, 2010

Kathy Sierra at Business of Software 2009 - Business of Software Blog , May 4, 2010 "In the old days, getting customers was easy. Putting customers first. Legendary customer support. For a micro-ISV, selling to big businesses can be more lucrative than selling to consumers. You could just outspend.

Fractional CTO 248

Fractional CTO Startup Venture Capital Cofounder 248

Steve Blank

MAY 14, 2012

The excerpts, which appeared first at Inc.com , highlight the Customer Development process, best practices, tips and instructions contained in our book. Assuming you know what the customer wants. Founders, presuming they know their customers, assume they know all the features customers need.

Balance Sheet 335

Balance Sheet Business Model Customer Development Metrics 335

Steve Blank

FEBRUARY 22, 2010

Startups that are searching for a business model need to keep score differently than large companies that are executing a known business model. Yet most entrepreneurs and their VC’s make startups use financial models and spreadsheets that actually hinder their success. Managing the Business. Startup Metrics.

Balance Sheet 298

Balance Sheet Startup Burn Rate Metrics 298

Steve Blank

NOVEMBER 30, 2009

Customer Development is all about gathering a list of what features customers want by talking to them, surveying them, or running “focus groups.” As the engineers were busy rearchitecting the original Stanford MIPS chip into a commercial product, one of my jobs was to find out what features customers wanted.

Customer Development 278

Customer Development Developer Customer Silicon Valley 278

Steve Blank

DECEMBER 7, 2010

Business schools teach aspiring executives a variety of courses around the execution of known business models, (accounting, organizational behavior, managerial skills, marketing, operations, etc.). In contrast, startups search for a business model. (Or Their objective is to get users, orders, customers, etc.

Wiki 311

Wiki Lean Management Business Model 311

Steve Blank

SEPTEMBER 14, 2009

In this time, building a successful business meant building a company that had paying customers quarter after quarter. It did not mean building a startup into a company to flip or hype on the market with no earnings or revenue, but building a company that had paying customers. My own metric is that you need experience >= 1.5

Silicon Valley 217

Silicon Valley IPO Technical Review Venture Capital 217

David Teten

APRIL 1, 2021

For example, recruiting writ large is useful at all stages of development. Similarly, customer introductions are invaluable in the early days, but become less valuable once a company has a fully-formed go to market function.”. Customer Development. A well-developed model is Andreessen Horowitz’s Executive Briefing Center.

Private Equity 78

Private Equity Venture Capital Portfolio Equity 78

Steve Blank

MARCH 11, 2015

And worse, even if someone does manage to start something new, our management structure has so many financial, legal and HR hurdles that every initiative needs to match our existing business financial metrics, processes and procedures. That means in their core business, large companies have a series of knowns. Lessons Learned.

Widget 120

Widget Lean Business Model Metrics 120

Startup Lessons Learned

SEPTEMBER 15, 2008

The application of agile development methodologies which dramatically reduce waste and unlock creativity in product development. See Customer Development Engineering for my first stab at articulating the theory involved) Ferocious customer-centric rapid iteration, as exemplified by the Customer Development process.

Lean 168

Lean San Francisco Startup Continuous Deployment 168

Steve Blank

JUNE 1, 2011

As customer and agile development reinvent the Startup, it’s time to ask why startup board governance has not kept up with the pace of innovation. Reinventing the board meeting may offer venture-backed startups a more efficient, productive way to direct and measure their search for a profitable business model.

Silicon Valley 290

Silicon Valley Business Model Venture Capital Balance Sheet 290

Steve Blank

JANUARY 25, 2010

In this post we’re going to offer a new definition of why startups exist : a startup is an organization formed to search for a repeatable and scalable business model. A Business Model. Ok, but what is a business model ? A business model describes how your company creates, delivers and captures value.

Agile 335

Agile Startup Silicon Valley Business Model 335

Steve Blank

NOVEMBER 21, 2016

Teams are continuing their relentless interviewing of customers, or beneficiaries as we call them in this class. The students “get out of the building” and test their hypotheses in front of potential beneficiaries using the Customer Development methodology, all while building and updating their Minimal Viable Products.

Silicon Valley 120

Silicon Valley Washington United Kingdom Lean 120

Steve Blank

NOVEMBER 21, 2016

Teams are continuing their relentless interviewing of customers, or beneficiaries as we call them in this class. The students “get out of the building” and test their hypotheses in front of potential beneficiaries using the Customer Development methodology, all while building and updating their Minimal Viable Products.

Silicon Valley 120

Silicon Valley Washington United Kingdom Lean 120

Steve Blank

JUNE 1, 2011

As customer and agile development reinvent the Startup, it’s time to ask why startup board governance has not kept up with the pace of innovation. Reinventing the board meeting may offer venture-backed startups a more efficient, productive way to direct and measure their search for a profitable business model.

Silicon Valley 258

Silicon Valley Business Model Venture Capital Balance Sheet 258

View from Seed

SEPTEMBER 11, 2019

You’re obviously not showing charts of user growth, number of customers, or revenue. But even as a concept stage company there are ways to show progress with your business. This might involve an alpha/beta phase were the product is built and refined with “live” but unpaid customers. B) Post-Product Companies.

Seed Stage 149

Seed Stage B2B Seed Capital Revenue 149

Steve Blank

MARCH 11, 2010

Our goal is to teach students the key concepts of the startup process and help them understand that a startup is a search for a profitable business model. Students formed 5-person teams, came up with a business idea then got out of the building to validate their business model. What is a business model?

Intellectual Property 226

Intellectual Property Business Model Customer Development Distribution 226

conversionxl.com

SEPTEMBER 10, 2013

It’s Not a Conversion Problem, It’s a Customer Development Problem. The most common mistake startups make is assuming they can operate the same way big companies do, and expect success with little to no feedback from potential customers. This is a customer development problem. Website Analysis.

Customer Development 60

Customer Development Conversion Developer Customer 60

SoCal CTO

JULY 13, 2011

This site aggregates and filters content from thought leaders who talk about topics such as Marketing , Sales , Design , Revenue , Hiring , Social Media , Business Models , Metrics , PR , Venture Capital , Angel Investors , Bootstrapping , Incubators , Agile and many others.

Intellectual Property 175

Intellectual Property Aggregator Startup IP 175

Steve Blank

APRIL 30, 2009

Customers went into the store either looking for the SuperMac product by name (if our demand creation activities had been effective) or went in unsure of which brand of board to buy. But the computer retail channel was a large part of our sales. We hadn’t taken the time to learn the basics of packaging ourselves.

Sales 120

Sales Silicon Valley RSS Las Vegas 120

Startup Lessons Learned

JUNE 5, 2009

That’s because the model is based on assumptions about customers that are totally unproven. If we already knew who the customer was, how they would behave, how much they would pay, and how to reach them, this wouldn’t be a disruptive innovation. The solution is to change our focus from outputs to inputs. But $10.00?

San Francisco 102

San Francisco Lean Continuous Deployment Startup 102