Both Sides of the Table

DECEMBER 27, 2011

If you hire 6 sales reps in January at $120,000 / year salary then you’ve taken on an extra $60,000 per month in costs yet these sales people might not close new business for 4-6 months. ” If you’re not profitable you’re purely a cost center to them. Simplifying: Revenue -. Cost of Goods Sold (COGS) =.

Startup 418

Startup Revenue Technical Review Flash 418

Startup Professionals Musings

AUGUST 31, 2014

The alternatives range from giving it away for free, to pricing based on costs, to charging what the market will bear (premium pricing). The revenue model you select is basically the implementation of your business strategy, and the key to attaining your financial objectives. Cost-based model. Value model. Subscription model.

Revenue 287

Revenue Startup Business Model Retention 287

Hearpreneur

OCTOBER 25, 2023

The expansion of e-commerce should also bring about seeing returns as a strategic lever, similar to how companies used faster delivery to drive customer experience and revenue. The first step is to have a domain name that matches your business name. And that can make or break your customer retention, especially in the early stages.

eCommerce 132

eCommerce Omaha Entrepreneur SEO 132

ConversionXL

FEBRUARY 12, 2019

The second relies on retention. Overall acquisition costs for both B2C and B2B have gone up by 50% in the past five years. To offset these costs, you need to earn more repeat purchases from existing customers. That means better margins, more profitability, and cost-efficient scaling. The second type is winning.

Retention 126

Retention Analytics Campaign eCommerce 126

Women Entrepreneurs Can

AUGUST 30, 2020

Generally, companies use artificial intelligence to cut costs or increase revenue. Because financial institutions are not able to invest that money, fraud also indirectly results in lost revenue. For instance, IBM’s Watson Candidate assistant can match job applicants with specific positions they will excel at.

Artificial Inteligence 59

Artificial Inteligence Technical Review Retention Aggregator 59

Steve Blank

FEBRUARY 26, 2020

There are two reasons to raise money: You have a killer idea that is only partially validated, that you think can get to $50M+ of revenue in 5 years with 80%+ gross margins (if margins are lower, you need a lot more revenue)and you need money to get to product-market fit, or. Not all startups need outside investment to grow.

Cofounder 431

Cofounder Seed Stage Valuation Metrics 431

The Startup Magazine

MARCH 29, 2024

So if we start to match the needs and the habits of customers at every single stage of their journey, we can optimize the message we give that aligns our brand with what they truly need. Email marketing has somewhat fallen by the wayside among many startups because they think that social media is a far more cost-effective solution.

Marketing 147

Marketing Retention Channel Social Media 147

YoungUpstarts

JANUARY 26, 2016

When you consider that 88% of people leave their jobs for a position with a matching or lower salary you come to understand that the reasons for changing companies is rarely financial. Despite being a bootstrapped company with little revenue, we over-invested in a central New York City office at a rate of 15% rent to revenue.

Software Review 100

Software Review New York City Salary Employee 100

ConversionXL

APRIL 7, 2021

For example, Guestlogix sells to airlines, where there’s a finite # of customers & they are higher ACV ‘enterprise’ customers with higher retention. The lower ACV also means the switching costs are low, churn is likely higher & the lifetime value of a customer is lower. This is where you’ll see more ABM plays.

IP 98

IP Marketing Technical Review Software Review 98

Gust

AUGUST 24, 2014

The alternatives range from giving it away for free, to pricing based on costs, to charging what the market will bear (premium pricing). The revenue model you select is basically the implementation of your business strategy, and the key to attaining your financial objectives. Cost-based model. Value model. Subscription model.

Revenue 184

Revenue Startup Retention Internet 184

Steve Blank

APRIL 4, 2011

Politely it was described as “poor customer retention” but in reality it was because the product was really hard to use. The Agora team started the week wondering whether they were 1) a true marketplace for cloud computing, where they provide both matching and exchange capabilities for real-time trading.

Customer 239

Customer Business Model Nebraska Cloud 239

ConversionXL

NOVEMBER 9, 2021

The steadily climbing revenue and membership numbers also subtly leverage psychological priming , creating the unconscious connection that Memberstack means more members and more revenue. This landing page from Zendesk is a great example of matching page length and style with the target audience’s intent and awareness levels.

Audience 156

Audience Video Software Review Conversion 156

YoungUpstarts

OCTOBER 10, 2012

If you can harness the knowledge, natural enthusiasm, and peer influence of your very best customers — I call them “Rock Star” customers — they’ll market, sell, and help develop breakthrough products for your firm better than your internal resources can do, and often at a fraction of the cost. But it does require some new thinking.

Customer 154

Customer Fractional CTO Canada Technical Review 154

ConversionXL

NOVEMBER 17, 2022

In thinking about the bigger goal of digital transformation, 46% say they have been able to identify and create new product and revenue streams, and 45% of organizations are now using data and analytics to develop new business models. Issues such as changes in design, unexpected costs, and your checkout process can all impact conversions.

Analytics 106

Analytics Metrics Channel Campaign 106

abovethecrowd.com

JUNE 2, 2021

According to an interview with Elon Musk, this campaign cost Paypal about $60 million , which most Silicon Valley historians would consider money well spent. Would that help retention and NPS (Net Promote Score)? It would cost a tremendous amount of money to run such a program. Would they be loyal? Damn straight it would.

IPO 82

IPO Customer Matching Silicon Valley 82

Startup Professionals Musings

MAY 23, 2013

The alternatives range from giving it away for free, to pricing based on costs, to charging what the market will bear (premium pricing). The revenue model you select is basically the implementation of your business strategy, and the key to attaining your financial objectives. Cost-based model. Value model. Subscription model.

Product 290

Product Revenue Business Model Retention 290

Steve Blank

MAY 6, 2015

These hypotheses span the gamut from who’s the customer(s), to what’s the value proposition (product/service features), pricing, distribution channel, and demand creation (customer acquisition, activation, retention, etc.). It’s a really big idea because what you build needs to match the hypothesis you want to test.

Lean 120

Lean Agile Business Model Customer Development 120

ConversionXL

SEPTEMBER 10, 2018

Over time, refine your North Star to ensure its growth matches your business. Retention of agency services for manual work that could be automated. If you have manual, low-value processes that can’t be automated, empower your team to outsource this work overseas or to lower-cost areas. So, what can companies do about it?

Metrics 132

Metrics Campaign Channel Advertising 132

A Smart Bear: Startups and Marketing for Geeks

AUGUST 20, 2013

Meaning, the gross revenue you expect to get from a customer over its entire lifetime. You earn R revenue from them in January. Said another way, the actual distribution of revenue over infinite months would add up to the same thing as if all customers stayed 1/c months, and then all cancelled. So, how to fix the formula for N

Retention 262

Retention Metrics Revenue Bandwidth 262

ConversionXL

OCTOBER 4, 2018

But, in 2018, incremental gains no longer cost $1 million either: You have more data; Storage is cheap; and. A more complex real-time prediction occurs billions of times worldwide every millisecond in matching certain types of digital advertising. the number of purchases or revenue that will occur in the future. customer churn.

Analytics 131

Analytics Algorithm Artificial Inteligence Campaign 131

Up and Running

MARCH 19, 2019

If your business is up and running, you’re probably starting to think about how to grow your revenue and build a successful and sustainable enterprise for the long-term. However, your offer must match customer needs at each stage. Research methods for customer experience.

Customer 77

Customer Early Stage Retention Conversion 77

YoungUpstarts

NOVEMBER 5, 2018

This builds a better match for a longer-lasting relationship. Retention and Turnover. The average annual turnover in sales positions is 25% to 30%, and replacement costs can be as much as $300,000 without even accounting for lost sales incurred while a new person is found and brought up to speed. Appealing Culture.

Sales 164

Sales Startup Salary Non-Compete 164

The Startup Magazine

MAY 8, 2020

Key concepts such as gross margin, cost per purchase, and cost of goods sold (cogs) are covered both conceptually and with real-world examples to ensure maximum retention. This robust training makes Zhang’s course suitable even for individuals with little business experience. Saving Time Through Setting a Strategy.

eCommerce 162

eCommerce Programming Entrepreneur Advertising 162

ConversionXL

APRIL 6, 2016

Example: “Do you know what a good night’s sleep costs you? Underlines improve clickthrough on Bing for both algorithmic results and ads (so more revenue) and improve time to successful click (better UX). Revenue is usually a good metric to use to evaluate effectiveness of test. Poor offer/audience match.

Retention 48

Retention Algorithm Software Review Conversion 48

ConversionXL

JUNE 19, 2019

Occurs when your business achieves $100k+ in revenue monthly. Don’t use cost per acquisition— use the cost to acquire a customer and the retention cost to keep that customer coming back to buy again. Ben Labay: “How to Add Millions in Revenue with Voice of Customer”. What is it? Who is it for?

Agile 90

Agile Analytics Algorithm Software Review 90

Tim Keane

MARCH 9, 2011

The overarching idea, of course, is to reduce the cost of capital while maintaining appropriate flexibility for the venture.  2]   Aligning interests in structure: cost and risk.   If plenty of cash flow regardless of plan for sale/retention of business: Senior bank debt based on cash flow coverage and new assets. 

Finance 83

Finance Bootstrapping Startup Equity 83

Up and Running

APRIL 17, 2018

B2B ecommerce sales , (businesses selling directly to other businesses) generate three times as much revenue as B2C, at $7.7 Retention: the customer is satisfied with your product and or your brand and continues to patronize your business. And, these trends don’t just apply to businesses selling directly to consumers (B2C).

SEO 80

SEO eCommerce Analytics Software Review 80

Up and Running

OCTOBER 15, 2020

You can benefit from full profit retention and you can complete your own self-assessment tax return online each year, or get an accountant to do it for you. You will need to weigh up the cost of this to see if it is worth doing. You can compare the costs of these policies via www.confused.com/van-insurance/goods-in-transit.

Small Business 82

Small Business Employee Software Review Naming 82

Startup Lessons Learned

APRIL 14, 2009

Lessons Learned by Eric Ries Tuesday, April 14, 2009 Validated learning about customers Would you rather have $30,000 or $1 million in revenues for your startup? All things being equal, of course, you’d rather have more revenue rather than less. And yet revenue alone is not a sufficient goal. More on that in a moment.

Customer 167

Customer San Francisco Lean Hockey Stick 167

ConversionXL

JULY 11, 2016

Three tactics to maximize revenue from a CRO program: Free test software. Use free test software to minimize the cost of A/B testing ( A/B Testing with Google Tag Manager ). Marie Polli – Taking Your Customers on a Journey That Matches Their Expectations. Think about cost <> efficiency tradeoffs.

PPC 48

PPC Analytics Video Non-Compete 48

Austin Startup

AUGUST 20, 2017

You can conduct group interviews, get your candidate “liquored up” (not a recommendation), and even have a trial period on the job to see if there’s a good match. Compensation decisions obviously affect hiring and retention. Can you acquire them at a sustainable cost? Are the logistics manageable? You’ve just got to listen.

Technical Review 48

Technical Review Software Review Cap Table Securities and Exchange Commission 48

Lightspeed Venture Partners

DECEMBER 3, 2010

The online video networks are doing terrific business, and even Yahoo is benefiting from increased brand spend, seeing revenue growth for the first time in a while. While the revenue numbers may not be huge in 2010, there is certainly promise to the business models that are developing on these platforms. More models keep popping up.

Internet 114

Internet eCommerce Advertising Flash 114

YoungUpstarts

APRIL 5, 2013

There are 3 major metrics that will determine the overall success of a SaaS vendor: Customer Acquisition Cost (CAC). It’s the goal of every SaaS merchant to lower the churn rate in order to increase their revenues and cover their CAC. Cost has to equal value. Do yours match up? Lifetime Value of a Customer (LTV).

Churn Rate 133

Churn Rate Acquisition Retention Metrics 133

Berkonomics

APRIL 19, 2018

The costs for a failed hire and underperformance. First, the costs for under-performance are both tangible and intangible, with lost revenues, lost opportunities, lost savings and loss of productivity from low employee morale difficult to estimate. Annual growth in revenues was between 50% and 100%, amazing and exhilarating.

Asia 90

Asia Hiring Retention New York 90

YoungUpstarts

APRIL 9, 2015

By combining your NPS data with customer-by-customer revenue data, you can estimate the amount of revenue derived from bad profits. When there are multiple products and prices, you’ll need to do a bit more work to match up customers’ attitudes with their historical revenue.

Customer 100

Customer Revenue Analytics Denver 100

YoungUpstarts

NOVEMBER 10, 2015

Marketing automation has been proven to benefit businesses in terms of improving productivity, streamlining workflows, centralizing marketing activities, improving customer retention, and increasing revenue among others. KCS provides better insight into problems, increases efficiency, and decreases support costs.

Social Media 100

Social Media Media Customer Channel 100

ConversionXL

MAY 3, 2017

A customer survey conducted by BigCommerce revealed that 51% of SMBs expect social advertising channels (specifically Facebook Ads) will play a major role in accelerating revenue throughout 2017 and beyond. Facebook ads are based on an ad auction system , so increased competition drives the cost of using the platform up.

San Jose 133

San Jose Customer Database Campaign 133