7 Key Startup Activities Where Follow-Up Is Critical
Startup Professionals Musings
MARCH 21, 2021
Product development. Lists of project milestones and technical issues are created, but nothing happens on time, because follow-up on issues is missing. Customer retention. A numbing 68% of all business lost in America is lost due to lack of follow-up after the sale. They expect prompt formal follow-up to questions.
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