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How To Develop Your Customer Retention Strategy

ConversionXL

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 112
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The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 115
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article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 105
article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

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How to Build a Messaging Strategy that Grabs Your Customer’s Attention

ConversionXL

Even then, treat your marketing messaging as a living document to match your ever-evolving audience. This strengthens brand loyalty and drives customer retention. This means defining your differentiation strategy. It would water down their unique value proposition and hurt their differentiation play. . Your brand story.

Audience 127
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How to Create an Online Fitness Business Plan

Up and Running

Investors and readers do not want to receive a repetitive document that does not give them tangible information they can use to make decisions about your business. Due to the nature and growing popularity of online fitness, you should also include how you will differentiate your business and specifically operate in the online space.

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How to Write a Business Plan for Raising Venture Capital

Growthink Blog

Carefully describe their strengths and weaknesses, as well as the key drivers of competitive differentiation in the marketplace. Detail your customer retention plan. Be sure to document the specifics of the partnerships (e.g. Don’t just list competitors. market research). Demonstrate barriers to entry. Define your partnerships.