OnlyOnce

AUGUST 3, 2023

(Post 1 of 4 in the series of Scaling CPO’s) In most startups, the HR function starts out as tactical, because you have to get people hired and paid, and while you might have a founder or early-stage employee who can do these things, often these tasks are frequently outsourced to a PEO. But those things won’t help you scale.

Hiring 62

Hiring Metrics Leadership Early Stage 62

Hearpreneur

JANUARY 19, 2022

Especially during challenging times, retention is significantly more crucial than acquisition. Although our in-person services were put on hold, our eCommerce products, including virtual services tripled in revenue. We had to make the difficult decision to cut down on staff and this allowed us to hire workers at lower rates.

Entrepreneur 120

Entrepreneur Metrics Technical Review North America 120

YoungUpstarts

NOVEMBER 5, 2018

High-growth startups in the software sales space need to hire adept salespeople to be competitive. The majority of college grads consider compensation (salary, benefits, perks) to be a key factor when considering job offers. If high ongoing salaries are a problem, consider a hiring bonus. Retention and Turnover.

Sales 164

Sales Startup Salary Non-Compete 164

Board Effect

NOVEMBER 22, 2019

Alternatively, boards may appoint a lawyer to their advisory committee or hire one as needed. A Corporate Compliance Plan should include the following policies, which are considered best practices for good governance: Document retention policy. Setting Up a Corporate Compliance Plan. Conflict of interest policy. Whistleblower policy.

Government 59

Government Software Review Stock Retention 59

www.avc.com

SEPTEMBER 22, 2011

The most common comment in this long and complicated MBA Mondays series on Employee Equity is the question of how much equity should you grant when you make a hire. For your first key hires, three, five, maybe as much as ten, you will probably not be able to use any kind of formula. First, a caveat. Director Level: 0.25x.

Equity 64

Equity Employee CTO Hire Fractional CTO 64

Both Sides of the Table

JUNE 17, 2017

If you hire 6 senior sales reps in January at $120,000 / year salary then you’ve taken on an extra $60,000 per month in costs yet these sales people might not close new business 6 months. If you don’t have a strong balance sheet and can’t hire more people that’s fine — but understand this may lead to slower growth.

Stock Options 227

Stock Options Startup Dilution Venture Capital 227

Steve Blank

APRIL 1, 2020

Your revenue plans are no longer valid. What’s your monthly cash burn at your new low revenue level? The CEO should dial through as many of the largest existing customers to get a firsthand understanding of the magnitude of any revenue shortfall. How can you shift focus to customer retention versus acquisition?

South Korea 333

South Korea Salary Business Model China 333

Austin Startup

AUGUST 20, 2017

Hiring is a chapter unto itself, but it deserves to lead off any discussion of context. Compensation decisions obviously affect hiring and retention. They’re looking to be paid properly in the context of the overall salary structure, including cash, benefits, and equity, and to be paid commensurate with performance.

Technical Review 48

Technical Review Software Review Cap Table Securities and Exchange Commission 48

Up and Running

AUGUST 13, 2019

Whether summer or winter is your business’s busiest season, all seasonal businesses are best positioned for success when peak-season revenue can be used to fuel growth, rather than cover past expenses. Have you thought of options to generate revenue in the off-season? Lenders want to know that you manage these expenses wisely. .

Revenue 69

Revenue Operations Retention Small Business 69

Mike Michalowicz

NOVEMBER 1, 2016

To increase sales; hire people. Be sure you understand how to make every aspect of the business repeatable and scalable: aggregation, ingredient purchasing, production, fulfillment, customer experience and customer retention. Bringing in revenue is the hardest part of any business. Andrew Ivey, FoodX Accelerator. My best advice?

Balance Sheet 60

Balance Sheet Incubator Cofounder Salary 60

www.mint.com

MARCH 9, 2010

If the answer to the question centers around “We will achieve revenue soon so our net will improve and give us more runway,” it means the company is in trouble because no product ever ships on time nor achieves the company’s “conservative forecast.” These days revenue is the best source of capital. Who is on your board of directors?

Software Review 68

Software Review Startup Post-Money Valuation Technical Review 68

YoungUpstarts

NOVEMBER 13, 2013

Hire smart. A good rule of thumb is to avoid hiring solely based on someone’s technical skill set. Instead, hire people with foundational qualities you can build on: integrity, enthusiasm, a willingness to learn, a sense of humor, and a sincere interest in your business, to name a few. You can always teach that. You deserve it.

Employee 245

Employee Hiring Cost Retention 245

Growthink Blog

JULY 26, 2012

Unless 100% of your sales take place online, you'll need real, live people to take phone calls, process orders, and follow-up after the sale for retention and support. Outsourcing your sales staff is becoming more popular because: #1: It's less expensive than hiring and paying employees. Who is going to do this?

Sales 78

Sales Retention Salary Campaign 78

ConversionXL

JANUARY 8, 2018

You’re likely familiar with the different Growth frameworks like AARRR (Acquisition, Activation, Retention, Referral, Revenue). Usually the others are related to other marketing channels (paid/referrals) or one of the other parts of the funnel (retention/lifecycle). It all start with Acquisition. How do you prioritize?

SEO 134

SEO Metrics Analytics Search 134

Duct Tape Marketing

APRIL 7, 2022

So a lot of agencies track revenue, some actually even track profit, but you, if we're gonna optimize, um, profitability, what, what should we be measuring? I think one of the things that often gets overlooked in the agency space is really deeply understanding the job the agencies being hired to do. Marcel Petitpas (01:46): I like it.

Cofounder 77

Cofounder Hosting Networking Software Review 77

Hearpreneur

JANUARY 7, 2017

Something similar happened during a salary negotiation seminar years later. I seized this opportunity to try an experiment in both client service and employee retention, by focusing on senior level staff first, and combining that with a flexible and healthy working environment that is not a mainstay in the public relations world.

Entrepreneur 91

Entrepreneur LLC Cofounder Green 91

Hearpreneur

FEBRUARY 16, 2018

Thanks to Louis Gudema, revenue + associates ! #2- Sometimes the big picture suggests that a certain priority will drive the most revenue, or that the ROI of another is higher. Our team in the last five years has gone from five to nearly fifty, however we have amazing retention. 11- Hiring and firing.

Entrepreneur 91

Entrepreneur Restful Jordan Revenue 91

ConversionXL

OCTOBER 30, 2019

What about stages three through seven, which can generally be grouped under the “ retention ” umbrella? We know how important and valuable retention is. We’re all familiar with the classic retention stats: Acquiring new customers is 5–25 times more expensive than retaining existing customers. Speed to first value experience.

Retention 101

Retention Metrics Churn Rate Acquisition 101

maplebutter.com

JANUARY 8, 2013

You are here: Home » Hiring » Crazy! Written By Dan Martell on February 2nd, 2012 | Category: Hiring LeanStartup Marketing Metrics Startup Life | 6 Comments. Product/Metrics (70%/30% time) * Get your product activation (sign-up + meaningful action) to 60% * then, Get your product retention to 20% weekly. Persistence.

Technical Review 44

Technical Review Startup Cofounder Software Review 44

ConversionXL

OCTOBER 30, 2019

What about stages three through seven, which can generally be grouped under the “ retention ” umbrella? We know how important and valuable retention is. We’re all familiar with the classic retention stats: Acquiring new customers is 5–25 times more expensive than retaining existing customers. Take HubSpot , for example.

Retention 48

Retention Metrics Churn Rate Acquisition 48

ConversionXL

NOVEMBER 13, 2019

Scaling a people-intensive business requires hiring and retaining exceptional talent. Client retention hinges on relationships—and the people who maintain them. Out of that result, we created a client with more than €5 million in revenue.” Professional networks are the starting point (and growth engine).

SEO 110

SEO Hiring PPC Leadership 110

Up and Running

OCTOBER 15, 2020

You can benefit from full profit retention and you can complete your own self-assessment tax return online each year, or get an accountant to do it for you. All businesses must be registered with HM Revenue and Customs (HMRC) as soon as you start trading so that you can pay income tax on your profit and Class 2 and 4 national insurance (NI).

Small Business 82

Small Business Employee Software Review Naming 82

ConversionXL

NOVEMBER 13, 2019

Scaling a people-intensive business requires hiring and retaining exceptional talent. Client retention hinges on relationships—and the people who maintain them. Out of that result, we created a client with more than €5 million in revenue.” Professional networks are the starting point (and growth engine).

SEO 49

SEO Hiring PPC Leadership 49

YoungUpstarts

JANUARY 26, 2016

When you consider that 88% of people leave their jobs for a position with a matching or lower salary you come to understand that the reasons for changing companies is rarely financial. Despite being a bootstrapped company with little revenue, we over-invested in a central New York City office at a rate of 15% rent to revenue.

Software Review 100

Software Review New York City Salary Employee 100

Up and Running

SEPTEMBER 17, 2014

My goal for today is literally to, if we spend the next few minutes together and you get one thing, a new idea, something that you’re going to change when you hire somebody or when you interview them, and it helps you keep one of your good employees. I’m not going to go in depth on how to interview or who to hire.

Employee 86

Employee Video Hiring Forecast 86