Steve Blank

SEPTEMBER 14, 2009

Tech acquisitions went crazy at the same time the IPO market did. The Rise of Mergers and Acquisitions -– March 2003 -2008 After the dot.com bubble collapsed, the IPO market (and most tech M&A deals) shutdown for technology companies. My own metric is that you need experience >= 1.5 So what’s left? Warning sign?

Silicon Valley 217

Silicon Valley IPO Technical Review Venture Capital 217

Cracking the Code

FEBRUARY 23, 2011

The sales productivity ratio (measured with the Customer Acquisition Cost or CAC ratio) are also fairly similar for the two groups (except for a small cap dip in Q4 09) and therefore do not explain the difference Why is scale so much rewarded by public markets? SaaS business metrics: why are they different? ► 2006. (7).

Software Review 101

Software Review Technical Review Valuation Europe 101

ConversionXL

JUNE 5, 2014

Improving each of these areas might boost your customer retention – BUT it’s only by scrutinizing your customer facing metrics & direct customer feedback that will provide you with your top priorities. Retention, along with many of our usage metrics, have improved as a result of some of these changes. million in 2004 to $6.5

Retention 115

Retention Customer Developer Programming 115

ConversionXL

JUNE 5, 2014

Improving each of these areas might boost your customer retention – BUT it’s only by scrutinizing your customer facing metrics & direct customer feedback that will provide you with your top priorities. Retention, along with many of our usage metrics, have improved as a result of some of these changes. million in 2004 to $6.5

Retention 112

Retention Developer Customer Programming 112

ConversionXL

JUNE 5, 2014

Improving each of these areas might boost your customer retention – BUT it’s only by scrutinizing your customer facing metrics & direct customer feedback that will provide you with your top priorities. Retention, along with many of our usage metrics, have improved as a result of some of these changes. million in 2004 to $6.5

Retention 105

Retention Customer Developer Programming 105

Occam's Razor

JANUARY 12, 2015

At the core of everything you will do in digital analytics is the concept of metrics. How do you define a metric: It is simply a number. Your digital analytics tools are full of metrics. Helpful post: Best Metrics For Digital Marketing: Rock Your Own And Rent Strategies.]. Now you have your foundation, metrics and KPIs.

Analytics 60

Analytics Metrics Web Leadership 60

ConversionXL

JUNE 5, 2014

Improving each of these areas might boost your customer retention – BUT it’s only by scrutinizing your customer facing metrics & direct customer feedback that will provide you with your top priorities. Retention, along with many of our usage metrics, have improved as a result of some of these changes. million in 2004 to $6.5

Retention 98

Retention Customer Developer Programming 98

Cracking the Code

NOVEMBER 10, 2009

While poised with a limited number of transactions this year, the world of public Cloud Computing and SaaS companies has been marked by two events in the past few months: the acquisition of Omniture by Adobe and the high profile IPO of LogMeIn, a leading provider of PC remote access and support with a very interesting freemium model.

Software Review 48

Software Review Technical Review IPO Cloud 48

Cracking the Code

MARCH 12, 2010

The SaaS growth recovery does not seem to take a "V" shape 2) Sales productivity is ramping up: bottom was hit in the first half of 2009 However, the sales and productivity of the group, measured by the median "Customer Acquisition Cost ratio" or "CAC ratio", seems to be recovering more steeply. SaaS business metrics: why are they different?

Software Review 63

Software Review Technical Review Cloud Forecast 63

Cracking the Code

OCTOBER 8, 2009

But does Larry hate cloud computing that much or is he hiding a potential future acquisition of Salesforce.com? SaaS business metrics: why are they different? ► 2006. (7). A funny video of Larry Ellison, the CEO of Oracle on Cloud Computing. It was taken at a Churchill Club event last month. ► 01/27 - 02/03. (1).

Software Review 48

Software Review Cloud Technical Review Venture Capital 48

David Teten

MAY 16, 2011

Kevin Barhydt, Head of Acquisitions, RPX. He joined Oversee in 2006 as Executive Vice President respon sible for DomainSponsor, the company’s industry-leading traffic monetization business. Kevin Barhydt, Head of Acquisitions, RPX. Jake Geleerd, President, Ocean Tomo (Moderator).

Naming 122

Naming Government Intellectual Property LLC 122

Both Sides of the Table

JULY 1, 2010

And finally, Scott demonstrated his internal management tool for managing the metrics of his business. Rumored to have turned down acquisition offers from Yahoo and Facebook. Danish VOIP technology company founded in 2006 by entrepreneur Tanveer Sharif. It’s awesome. The deals we quickly went through are: 1. Foursquare.

San Francisco 248

San Francisco Venture Capital Analytics Government 248

ConversionXL

JANUARY 18, 2022

Since its launch in 2006, Shopify has positioned itself as the best solution for small-end and startup entrepreneurs. There’s no metric to measure customers’ emotional responses and what impact those subjective emotions have on your business. Customer acquisition cost. Brand equity. Adoption of loyalty and referral programs.

Equity 94

Equity Marketing Social Media Software Review 94

SoCal CTO

NOVEMBER 5, 2009

I then went to Pepperdine University School of Law and graduated in 2006 with a Certificate from the Geoffrey H. Any thoughts on my recent post Startup Metrics ? The Startup Metrics post is a good example of what I call “holocognics.” Startup Metrics discusses what a Startup needs to consider before “going live.”

Los Angeles 150

Los Angeles Southern California Startup SEO 150

Gust

NOVEMBER 4, 2011

Never missing an opportunity for a good war story, I’d like to revisit one high-profile transaction, the $650 million acquisition of MySpace by Fox Interactive Media in 2005, on which I spent many sleepless nights along with the rest of the deal team. by February 2006). Read on for a fuller explanation.

Valuation 98

Valuation Pre-Money Valuation Merger Vesting 98

ConversionXL

APRIL 28, 2020

The SiriusDecisions Demand Waterfall (2006). I also liked the DemandGen Framework because it considered customer expansion revenue in addition to the acquisition side , which is covered by the SiriusDecisions models. But every diagram is biased towards the creator’s perspective. With so many options, which one should you pick?

Demand 101

Demand Revenue SQL B2B 101

Occam's Razor

APRIL 21, 2014

Find campaigns where they are spending most money, lower the bounce rate and reduce acquisition cost. I believe these two posts with a collection of some of my favorite metrics will inspire you: 1. Best Metrics For Digital Marketing: Rock Your Own And Rent Strategies 2. Earn more affection. The post provides more detail.

Analytics 131

Analytics Marketing Campaign Metrics 131

Occam's Razor

JANUARY 4, 2016

The specific metric I've been mad about since day one of this blog ( May 14th, 2006! ) Metrics create incentives, bad metrics create bad incentives. While this is a great lesson in the power of defining metrics optimally, why bring this up, one more time, today? Combine Results / Metrics Performance. #5.

Metrics 60

Metrics Analytics eCommerce Conversion 60

Occam's Razor

DECEMBER 12, 2011

I am going to attempt to significantly simply your life by recommending the critical few metrics you should use to analyze performance of your digital marketing campaigns and website. Use my Acquisition, Behavior and Outcomes framework to ensure an end-to-end view of important activity and 2. Acquisition: Clicks? Impressions?

Metrics 151

Metrics Web Analytics CPA 151

Tim Keane

JUNE 13, 2006

» June 13, 2006. In general, the first part of the discussion runs to whether or not your numbers are tied to metrics with an underlying set of assumptions, or if they are simply a function of a mathematically applied growth rate. In our first startup, my partners and I built a customer acquisition model and tested it.

Wisconsin 60

Wisconsin Entrepreneur Startup Angel Investor 60

Jason Ball

JANUARY 16, 2008

This year’s data focuses on one of the same two metrics used last year price/EBIT (no price/sales data was provided). What’s clear though is that the multiples for 2007 are trending down from those of 2006… If you’re an entrepreneur out fundraising, you need to keep these multiples in mind.

Valuation 28

Valuation Private Equity Open Source Equity 28

Occam's Razor

FEBRUARY 7, 2011

But each keyword gets "credit" for other metrics. If you want to do churn analysis, as defined above, then you don't want GA as much as you want your back-end ERP / "Orders" database that has your customer history, and just a couple of acquisition signals (campaign and source come to mind).

Analytics 94

Analytics Web Non-Compete Metrics 94

Both Sides of the Table

JANUARY 31, 2010

We had agreed to sell the company to Salesforce.com and between the offer in December 2006 and the closing March 27th, 2007 I focused exclusively on the sale to Salesforce.com. Except that after the acquisition Salesforce.com required that I commute more than an hour each way from Palo Alto to San Francisco.

Entrepreneur 308

Entrepreneur Silicon Valley San Diego Non-Compete 308

Cracking the Code

OCTOBER 10, 2008

Effectively measuring and understanding your CAC and CLTV metrics are key to future success. Bessemer SaaS Law #1: Your key monthly business metrics are: CMRR (Committed Monthly Recurring Revenue), Churn, and Cash flow - “Bookings” is for suckers. Brian, Paglo www.paglo.com. Great list! Great list! Philippe Botteri.

Software Review 48

Software Review North America Europe Metrics 48

Cracking the Code

MARCH 10, 2008

Lets call this ratio the Customer Acquisition Cost ratio or CAC ratio. SaaS business metrics: why are they different? ► 2006. (7). A more accurate benchmark would then be to divide the incremental GM (annualized) in a given quarter by the S&M expenses of the previous quarter. ► 01/27 - 02/03. (1). ► 2007.

Sales 79

Sales Software Review Marketing Technical Review 79

Occam's Razor

MARCH 22, 2011

Compute Actual Cost Per Acquisition Post-Facto Including Micro-Conversions. Today when we measure our Cost Per Acquisition (CPA) for our campaigns (Search, Email, Affiliate, whatever), we just think of the macro-conversion and, perhaps worse, we think only of that session / visit. What was the acquisition cost of each sign-up?

Web 87

Web CPA Analytics Affiliate 87

Occam's Razor

FEBRUARY 9, 2015

My first blog post on the topic of CIA was on 14th Aug 2006! Traffic Trends Key Metrics Analysis. Onsite Behavior Key Metrics Analysis. I tend to use Hitwise a lot less, or not at all, because it is a very hard to use, it is slow, the UX/UI, metrics and reports have not really evolved over the years. Recommend changes.

Metrics 60

Metrics Analytics Non-Compete Search 60

Cracking the Code

JUNE 24, 2021

Since its founding in 2006, BlaBlaCar’s story has had many chapters. We filed Chapter 11, and had to restructure and rebuild the company, which we sold in 2006. Back in 2006, that was a very weird concept. With competitors in the US often 10 times bigger, they’d become an acquisition target. We were very proactive though.

Global 62

Global Europe France Cofounder 62

Cracking the Code

FEBRUARY 4, 2008

Among others, I would quote the Bladelogic IPO, the acquisition of Postini by Google for $625m, the two largest SaaS deals in history signed by Cornerstone OnDemand (160k and 350k seats), Eloqua almost doubling its revenues and LinkedIn adding more than 10m users. What metrics should I be using to drive a saas business? ► 2006.

Software Review 48

Software Review South Korea IPO Portfolio 48

VC Cafe

JANUARY 16, 2011

The solution provides a live, accurate status of customers’ level of satisfaction, according to metrics that are pre-defined and measured at the time of the customer experience. Mer Telecom. - MIND’s convergent billing and customer care solutions enable operators to manage and bill voice, data, video and content services.

Mobile 103

Mobile Securities and Exchange Commission Flash IP 103