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7 Customer Service Trends To Watch And Leverage In 2012

YoungUpstarts

by Richard Shapiro, founder and president of The Center For Client Retention ( www.tcfcr.com ). In 2012, smart, forward-looking companies will be viewing customer service in new ways. Here are 7 Customer Service Trends to watch and leverage in 2012: 1. What customer service trends are you seeing for 2012?

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[Singapore] Local ICT Industry Cite Manpower Cost As Key Challenge

YoungUpstarts

Citing from a recently conducted ’2013 ICT Business Outlook’ survey conducted by the industry federation that polled over 100 ICT companies on their 2012 business performance and expectations this year, the SiTF revealed that survey participants were skeptical of key schemes in Singapore’s Budget 2012.

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The Breakout Tech Company Of 2018

Haystack

Had I begun this tradition earlier, for those wondering, it would’ve been Airbnb in 2012, and Uber in 2011.). As Airtable only slowly moved into monetization, the last 4-6 quarters of retention and revenue growth likely convinced investors the product was not only here to stay, but very likely to accelerate revenue growth even more.

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How One Startup Combines Boston’s B2B Sense with the Valley’s Social Media Style

View from Seed

This is a guest post by Alignable CMO Dan Slagen about the missed opportunity the company has identified in social networking, and why they’ve chosen to build the business on the East Coast. And most notably absent is building a network. One that provides everything that a big, valuable, growing network should.

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Build Success from a Struggling Agency with a Multimillion-Dollar Pivot

Duct Tape Marketing

19:00] What’s the average retention on an agency? [20:28] Then I started my first agency in 2012, and basically we were building websites for the worst possible niche, in my opinion, solopreneurs. If anything, it was like a retention strategy. We got a lot of networking stuff. Then I got a job in digital marketing.

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Recruiting and Retention for Women in STEM

Women Entrepreneurs Can

The Bureau of Labor Standards predicted that overall STEM employment would grow by 13% between 2012 and 2022. Documentation of retention policies. The post Recruiting and Retention for Women in STEM appeared first on WECAN. In other words, there are plenty of jobs in the field to go around. Compliance procedures.

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Capital Innovators Graduates First Class of Entrepreneurs

ReadWriteStart

Anthony Favazza, CEO of DiningCircle has hired a CTO that will be overseeing a rebuild of our product in early 2012. "We RollSale is reducing the need for expensive middlemen in the used car supply chain by providing dealers with a simple, inexpensive, mobile-centric social network for buying and selling inventory.

St. Louis 118