| |  Acquisition + Retention | 190 articles |
| Page 1 of 2 | Previous | Next | CHRIS DIXON SEPTEMBER 10, 2012 Notes on the acquisition process Comparatively little, however, has been written about the important transaction at the other end many startups’ life, acquisitions. Here are some things I’ve learned about the acquisition process over the years. As with financings, acquisitions take a long time and involve lots of meetings and difficult decisions. | LIGHTSPEED AUGUST 6, 2012 How to Project Customer Retention for a Subscription Business Recently, Eric Liaw sent us a very interesting May 2006 paper entitled “How to Project Customer Retention”, authored by marketing professors Peter Fader (Wharton) and Bruce Hardie (London Business School) and published in the Journal of Interactive Marketing in 2007. 2012 ltv models subscription LTV model retention | | | | | | | | | |
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BUSINESS OF SOFTWARE BLOG | TUESDAY, OCTOBER 9, 2012 Gail Goodman – The Long, Slow SaaS Ramp of Death
How will you drive retention and referrals? How will you drive retention and referrals? LTV = (ARPU * retention) * gross margin / (-) cost of acquisition. BoS Insights customer acquisition customer retention gail goodman metricsThis is a summary of Gail Goodman’s Business of Software 2012 presentation. MORE >> -
FRESH INC.: THE STAFF BLOG | TUESDAY, DECEMBER 6, 2011 5 Ways to Improve Customer Retention
Building these steps into your operations will help you to significantly improve customer retention and create significant value for your business. Here are five steps we recommended to increase customer retention: 1. But what can you do to make your customers stick around for the long haul? Improve customer "stimulation." MORE >> -
STARTUP COMPANY LAWYER | SUNDAY, FEBRUARY 21, 2010 What is an employee retention or M&A carveout plan?
Due to aggregate liquidation preferences that may exceed the acquisition price in an M&A deal, common stock may be rendered worthless. In response to the problem of worthless common stock, some companies have implemented employee retention plans, which are also referred to as M&A carveout plans. This Participation. Vesting. MORE >> -
ACTIVE GARAGE | FRIDAY, NOVEMBER 19, 2010  Cash Bonus: An Important companion to the Stock Appreciation Rights (SAR) program
Steve is a Certified Management Consultant, business valuation expert, and inventor of ExiTrak® - a process designed to assist the privately-held company owner/manager to build an attractive strategic acquisition candidate. The vesting schedule encourages and directly rewards longevity. Now, that’s motivation! Good luck! Popell. MORE >> -
YOUNGUPSTARTS | FRIDAY, APRIL 5, 2013  What You Need To Know About The Churn Rate And How To Fight It
There are 3 major metrics that will determine the overall success of a SaaS vendor: Customer Acquisition Cost (CAC). Professionalisms Bluesnap churn rate customer acquisition customer management customer retention SaaS software-as-a-service 'By Preciouse Gross , community manager at BlueSnap. Lifetime Value of a Customer (LTV). MORE >>
- How to Project Customer Retention for a Subscription Business LIGHTSPEED | MONDAY, AUGUST 6, 2012
- AARRR is from the Pirate’s Point of View MARKET BY NUMBERS | MONDAY, FEBRUARY 14, 2011
- How can you improve LTV and CAC? « Lightspeed Venture Partners Blog LIGHTSPEED | TUESDAY, JUNE 15, 2010
- 3 Rules to Actionable Metrics ASH MAURYA | WEDNESDAY, JULY 14, 2010
- How to create a profitable Freemium startup (spreadsheet model included!) ANDREWCHENBLOG.COM | THURSDAY, JANUARY 28, 2010
- Pacific Crest’s 2011 SaaS Survey FOR ENTREPRENEURS | WEDNESDAY, JUNE 6, 2012
- Learning from Slideshare's Founders NEXTWALA | TUESDAY, MAY 8, 2012
- Rethinking Mobile First A VC : VENTURE CAPITAL AND TECHNOLOGY | WEDNESDAY, DECEMBER 5, 2012
- The ABCs of SaaS Math STARTUPCFO | FRIDAY, SEPTEMBER 16, 2011
- The Fallacy of Customer Development ASH MAURYA | TUESDAY, JANUARY 11, 2011
- The 10x Product Launch ASH MAURYA | TUESDAY, OCTOBER 4, 2011
- 4 Startup Tenets for Extreme Focus on Customers GUST | MONDAY, DECEMBER 24, 2012
- How I am measuring Product/Market fit ASH MAURYA | TUESDAY, NOVEMBER 17, 2009
- 10 Key Metrics To Take a Startup to the Next Level STARTUP PROFESSIONALS MUSINGS | WEDNESDAY, NOVEMBER 14, 2012
- How Startups Can Use Metrics to Drive Success BOTH SIDES OF THE TABLE | MONDAY, APRIL 4, 2011
- Startonomics Conference on Startup Metrics, AARRR! (10/2, SF. 500 HATS | MONDAY, JULY 14, 2008
- MacLeod: A Series On SaaS Math ASK THE VC | THURSDAY, SEPTEMBER 1, 2011
- Some Quick Thoughts on Exits for Technology Startups BOTH SIDES OF THE TABLE | FRIDAY, NOVEMBER 9, 2012
- SaaS Math: The Series STARTUPCFO | WEDNESDAY, AUGUST 31, 2011
- Startup Metrics for Pirates (SeedCamp 2008, London) - Master of. 500 HATS | WEDNESDAY, SEPTEMBER 17, 2008
- The Corrosive Downside of Acquihires BOTH SIDES OF THE TABLE | MONDAY, MAY 13, 2013
- Startup Metrics SOCAL CTO | THURSDAY, OCTOBER 8, 2009
- MicroConf 2013 WHITETAIL SOFTWARE | FRIDAY, MAY 3, 2013
- How Many Metrics Do You Need to Run Your Startup? INSTIGATOR BLOG | TUESDAY, AUGUST 14, 2012
- Customer Centric Trumps Customer Service Every Time STARTUP PROFESSIONALS MUSINGS | MONDAY, NOVEMBER 7, 2011
- Freemium 101: Customer Conversion VENTURE CHRONICLES | THURSDAY, NOVEMBER 18, 2010
- When Employees Misinterpret Managers BEN'S BLOG | WEDNESDAY, JULY 20, 2011
- Email Marketing: Campaign Analysis, Metrics, Best Practices OCCAM'S RAZOR | MONDAY, JULY 18, 2011
- Why Reed Hastings Should be Applauded for Netflix Split BOTH SIDES OF THE TABLE | MONDAY, SEPTEMBER 19, 2011
- Lessons Learned: The three drivers of growth for your business. STARTUP LESSONS LEARNED | MONDAY, SEPTEMBER 22, 2008
- The 7 Business Slides for Startups EARLY STAGE ADVENTURES | FRIDAY, MARCH 16, 2012
- The best vesting schedule HIGH CONTRAST | TUESDAY, FEBRUARY 2, 2010
- How I built my Minimum Viable Product ASH MAURYA | MONDAY, OCTOBER 26, 2009
- Deep dive: Cancellation rate in SaaS business models A SMART BEAR: STARTUPS AND MARKETING FOR GEEKS | MONDAY, OCTOBER 17, 2011
- A new model for understanding the stages of a startup THE STARTUP TOOLKIT | THURSDAY, NOVEMBER 15, 2012
- The Hidden Costs of Customer Attrition FRESH INC.: THE STAFF BLOG | FRIDAY, DECEMBER 2, 2011
- Customer Development Checklist for My Web Startup – Part 2 ASH MAURYA | TUESDAY, FEBRUARY 23, 2010
- Introduction to Growth Hacking for Startups VC CAFE | WEDNESDAY, SEPTEMBER 5, 2012
- How to optimize web apps with KISSmetrics VENTURE HACKS | WEDNESDAY, FEBRUARY 17, 2010
- How to Bulletproof Your Company Culture FRESH INC.: THE STAFF BLOG | TUESDAY, NOVEMBER 13, 2012
- It's Cheaper to Keep 'Em FRESH INC.: THE STAFF BLOG | TUESDAY, NOVEMBER 29, 2011
- A Few Thoughts on Social Media Monitoring VENTURE CHRONICLES | MONDAY, DECEMBER 6, 2010
- Customer Development and Marketplaces MARKET BY NUMBERS | WEDNESDAY, JANUARY 12, 2011
- Getting Series A Ready STARTUPCFO | THURSDAY, SEPTEMBER 20, 2012
- Startup Metrics for Pirates: FOWA/Miami (Feb 2009) - Master of 500. 500 HATS | TUESDAY, FEBRUARY 24, 2009
- How would you break down the process of raising an angel round of investment in 5-10 steps? GUST | THURSDAY, DECEMBER 27, 2012
- Should Startups Focus on Profitability or Not? BOTH SIDES OF THE TABLE | TUESDAY, DECEMBER 27, 2011
- Learning from Slideshare's Founders - NextWala NEXTWALA | TUESDAY, MAY 8, 2012
- Predictive Analytics is a Goldmine for Startups STARTUP PROFESSIONALS MUSINGS | TUESDAY, MARCH 12, 2013
- Product Marketing Contribution SVPG | SATURDAY, APRIL 28, 2012
- Fear is the Mind Killer of the Silicon Valley Entrepreneur (we. 500 HATS | FRIDAY, OCTOBER 10, 2008
- 10 Leasing Tips Every New Business and Startup Should Know UP AND RUNNING | WEDNESDAY, FEBRUARY 1, 2012
- How to estimate Lifetime Value; Sample cohort analysis. LIGHTSPEED | MONDAY, JULY 19, 2010
- 4 Business Metrics You Can’t Afford to Ignore FRESH INC.: THE STAFF BLOG | TUESDAY, DECEMBER 27, 2011
- Many-to-Many Sharing VINICIUS VACANTI | WEDNESDAY, MAY 16, 2012
- Software and Making Money (Presentation Slides Included) TONY WRIGHT DOT COM | FRIDAY, AUGUST 14, 2009
- Get your Grow on STARTUPCFO | TUESDAY, JULY 10, 2012
- 4 Reasons You Need to Set Business Goals FRESH INC.: THE STAFF BLOG | THURSDAY, MARCH 21, 2013
- Do You Have Faith in Lean Startups? ASH MAURYA | MONDAY, FEBRUARY 28, 2011
- How to estimate lifetime value for an ecommerce business; Sample cohort analysis LIGHTSPEED | FRIDAY, JUNE 15, 2012
- The Startup Analytics Dashboard STARTUPCFO | WEDNESDAY, APRIL 28, 2010
- Succeeding at the default metrics will kill you THE STARTUP TOOLKIT | MONDAY, FEBRUARY 27, 2012
- When Is A Startup "Venture Fundable?" SEED STAGE CAPITAL | MONDAY, JULY 12, 2010
- A First Look at Some Metrics Numbers ASH MAURYA | WEDNESDAY, DECEMBER 2, 2009
- Subscriptions are the New BLACK. (+ why Facebook, Google, & Apple. 500 HATS | MONDAY, FEBRUARY 1, 2010
- How to Find a Chief Marketing Officer FRESH INC.: THE STAFF BLOG | WEDNESDAY, MARCH 28, 2012
- Why Introverts Get More Sales UP AND RUNNING | MONDAY, MARCH 25, 2013
- The Skinny On “Fattening Up” Customers YOUNGUPSTARTS | MONDAY, NOVEMBER 28, 2011
- Insights On SaaS From The $32 million HubSpot Mega-VC Round ONSTARTUPS | TUESDAY, MARCH 8, 2011
- Cool Products Aren’t Enough FRESH INC.: THE STAFF BLOG | TUESDAY, MARCH 27, 2012
- Beginner's Guide To Web Data Analysis: Ten Steps To Love & Success OCCAM'S RAZOR | MONDAY, NOVEMBER 15, 2010
- Gail Goodman, Constant Contact. How to negotiate the Long, Slow, SaaS Ramp of Death BUSINESS OF SOFTWARE BLOG | TUESDAY, FEBRUARY 26, 2013
- How I Use Visualization to Drive Creativity BOTH SIDES OF THE TABLE | MONDAY, JANUARY 17, 2011
- Customer Development Slide MARKET BY NUMBERS | TUESDAY, DECEMBER 8, 2009
- Meet America's Top Job Creator FRESH INC.: THE STAFF BLOG | TUESDAY, DECEMBER 4, 2012
- Launching Tech Ventures: Part IV, Readings PLATFORMS AND NETWORKS | SATURDAY, JANUARY 8, 2011
- Lean Analytics – The One Metric That Matters And Other Provocations ASH MAURYA | TUESDAY, MARCH 19, 2013
- 2011 May be the Year of the IPO for Social Media STARTUP PROFESSIONALS MUSINGS | SUNDAY, JANUARY 16, 2011
- Dachis Group Acquires Archrival AUSTIN STARTUP | WEDNESDAY, NOVEMBER 17, 2010
- Your Business Model Is a System And Why You Should Care ASH MAURYA | TUESDAY, MARCH 26, 2013
- Does Your Growth Engine Need a Tune-Up? FRESH INC.: THE STAFF BLOG | TUESDAY, JUNE 26, 2012
- Stop Flying Blind: Use Big Data to Benchmark Your Startup READWRITESTART | MONDAY, MAY 14, 2012
- Why Do The Deal? FORCE OF GOOD: A BLOG BY LANCE WEATHERBY | FRIDAY, MARCH 15, 2013
- How to Leverage Facebook for Startups: Part I, Off-Facebook RYAN SPOON | SUNDAY, JANUARY 29, 2012
- Granularity and Consistency of Startup Metrics SOCAL CTO | THURSDAY, MARCH 11, 2010
- Adventures in Data Analysis THE WOMEN ENTREPRENEURS BLOG @ SIMON | WEDNESDAY, APRIL 7, 2010
- 4 Startup Tenets for Extreme Focus on Customers STARTUP PROFESSIONALS MUSINGS | MONDAY, DECEMBER 31, 2012
- You Are What You Measure, So Choose Your KPIs (Incentives) Wisely! OCCAM'S RAZOR | MONDAY, APRIL 23, 2012
- Business ecology and the four customer currencies STARTUP LESSONS LEARNED | MONDAY, DECEMBER 14, 2009
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John Morris