Remove Analytics Remove Product Development Remove Retention Remove Sales
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Are You Putting Your Rock Star Customers To Work?

YoungUpstarts

Talented product developers. Even PhD analytics eggheads. SAS Canada “customer champions” helped the firm restore declining customer retention rates—which had fallen as low as the mid-80s percent — back to the firm’s traditional high retention rates of 97-98 percent. Highly trained salespeople.

Customer 154
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What Does the Future Hold for Conversion Optimization?

ConversionXL

As Ronny Kohavi , Distinguished Engineer, General Manager, Analysis and Experimentation at Microsoft, put it: Ronny Kohavi: “Experimentation is getting more recognized as essential to guide product development, when it is applicable (not always, as you can see in Section 6 in this paper ).

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How to Build a High Performing Growth Team

ConversionXL

Jonathan Price wrote on the same Quora thread that he believes growth marketing to differ from regular marketing because it “is technology-centric and it blurs the boundary between marketing and product development.” The use of qualitative research and quantitative data analysis to gain deep insights into user behavior.

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The Advanced Guide to Qualitative Research

ConversionXL

You’re constantly sifting through Google Analytics dashboards, Formisimo reports, Mixpanel data – the list is endless. By adding UserTesting.com to the product development lifecycle, Evernote was able to increase user retention by 15% while also dramatically increasing user engagement numbers. What Is It?

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How to Become a Marketing Manager

ConversionXL

News declaring it the number one job in sales and marketing, and a median average salary of around $142,000 in the U.S., Here is an example of a digital product marketing manager’s job duties: Source: Google Jobs. Show off your analytical skills by putting your results together in a report. Measure your results.

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Boost Your SaaS Business Revenue With These 12 Strategies

Up and Running

While you always want to focus on improving your product or service to help retain customers, there are a few things you can do to help reduce churn that aren’t related to product development and building out new features. Launch an engagement or retention marketing campaign. Use predictive analytics.

Revenue 73
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How to Build a User Research Culture

ConversionXL

It slows product development. The key is to connect user research to an improved user experience and, in turn, an increase in customer retention, leads, or any other metric for which C-suite members are accountable. According to that same NNG research: Ecommerce sites can expect to double their sales. It costs money.

Design 111