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Increase Repeat Purchases with Cohort Analysis

ConversionXL

Sooner or later, relying on new customers will break you. To offset these costs, you need to earn more repeat purchases from existing customers. In marketing, cohorts are groups of customers who exhibit similar behaviors during a certain time span (e.g. The temporal tipping point signals a customer’s motivation for buying.

Retention 126
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Micro-wins-as-a-Service & North Star Metrics (Onaroll.co)

Eric Friedman

I also love figuring out where a founder is going and what their north star metric could be, both now and in the future. Onaroll celebrates micro-wins through a SMS based service today directly with the people managing customers. I was recently catching up with Pete about his metrics of success , and how to own them.

Metrics 78
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The Impact Matrix | A Digital Analytics Strategic Framework

Occam's Razor

work (collection, processing, reporting, analysis), processes, org structure, governance models, last-mile gaps , metrics ladders of awesomeness , and… so… much… more. Remember, tools, work, processes, org structure, governance models, last-mile gaps, metrics ladders of awesomeness, and… so… much… more. The Impact Matrix.

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Technology, Innovation, and Modern War – Class 17 – Organizational Design – Safi Bahcall

Steve Blank

Conversely, the things you measure well, with easily understood and visible metrics, tend to improve without much extra push. Over this course you’ve heard from the leading voices across the military, government, and industry issue a call to action. More like a surgical strike. 1 is measurement. So how you do that with innovation?

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Five case studies you'll see at the Lean Startup Conference 2015

Startup Lessons Learned

Every year, our team conducts more than 500 customer development calls to understand what challenges the community is facing. Along the way, the company faced many of the same challenges that Lean Startup practitioners experience: balancing new customers and product lines with existing ones. Here are some of our favorites: 1.

Lean 60
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[Review] Social Marketology

YoungUpstarts

Ric Dragon’s seminal publication “ Social Marketology: Improve Your Social Media Processes and Get Customers to Stay Forever ” is different. These elements could be formulated into social pyramids which can be customized for different social platforms depending on their properties.

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The Very Best Digital Metrics For 15 Different Companies!

Occam's Razor

There is no golden metric for everyone, we are all unique snowflakes! :). and tell you what are the best key performance indicators (metrics) for them. In the past I’ve shared a cluster of metrics that small, medium and large businesses can use as a springboard…. If you want to play along. Don’t read what I’ve chosen.

Metrics 141