View from Seed

JUNE 13, 2019

Embedded Growth From Existing Customers. One of the key features of Chewy’s business is the recurring nature of customer purchases. Chewy now has over 10 million customers, repeat purchases by existing customers account for approximately 90% of their revenue today. Annual Net Sales By Customer Cohort.

Leadership 214

Leadership .Net Revenue Acquisition 214

View from Seed

SEPTEMBER 2, 2020

Trained & experienced guides act as concierges to answer questions and advise customers towards the right product choices on everything from meal replacements, to incontinence necessities, to medical supplies. The motto “ Family is at the heart of everything we do ” is prominently displayed on their website, for good reason.

Software Review 177

Software Review eCommerce Cofounder Curation 177

View from Seed

JULY 5, 2022

Investors, customers, regulators, and all key stakeholders are demanding more transparent corporate sustainability disclosures. RH: Who are your customers? CC: Our customers are companies that are collecting, managing, and tracking their ESG data. .

DC 156

DC Software Review Government Boston 156

View from Seed

SEPTEMBER 12, 2017

But while that particular model has seen success, it certainly won’t be the only way that companies will be able to create greater personalization and serendipitous discovery for their customers. It is very difficult to win over customers without matching the jaw-dropping value and service that Amazon has trained consumers to expect.

Internet 209

Internet eCommerce Bankruptcy Technical Review 209

View from Seed

OCTOBER 3, 2019

The point of the businesses is for the customer to feel like they don’t have to worry about the problem you are solving. So you only want to engage a customer enough to effectively do your job and to remind the customer that you exist and are worth not cancelling.

Retention 196

Retention Equity Portfolio Channel 196

View from Seed

DECEMBER 27, 2022

The ultimate vision for Poly is to become an online personal asset library, with an “infinite” supply of highly customized design assets matching every designer’s unique style. But it’s not just the technology that makes Poly stand out – it’s also the team behind it.

Generative AI 156

Generative AI Cofounder Architecture Technical Review 156

View from Seed

JUNE 23, 2022

Automating their end-to-end eCommerce operations (from managing inventory to order fulfillment to customer service). RH: Who are your customers? Creating storefronts for influencers that also connect to their social commerce platforms (e.g. Facebook, Instagram, TikTok, YouTube).

DC 156

DC Cambodia eCommerce Social Media 156

View from Seed

APRIL 2, 2024

Competitors learn and adapt, products improve, and customers are more satisfied. The Rise and Success of Alternatives The fourth and perhaps most interesting parallel between the two industries is the rise of new products and brands that satisfy similar customer needs but in very different ways.

Merger 343

Merger Non-Compete Early Stage Venture Capital 343

View from Seed

SEPTEMBER 26, 2023

As SaaS tools continue to proliferate in every company’s daily workflow, the need for continuous and robust data sharing between SaaS vendors and their customers will only grow. Prequel is shifting the ETL paradigm by imagining a world where software vendors make it seamless for their customers to export data to their data warehouse.

Forecast 194

Forecast B2B Global Software 194

View from Seed

JANUARY 24, 2018

Getting more customers. Is this something that will be used every single day by a target set of customers? For this reason, we’ve partnered with Guild members who have experience across different kinds of customers, business models, and distribution channels. Building a great product. Not running out of money. by Tapjoy).

Operations 176

Operations Cofounder Technical Review Angel Investor 176

View from Seed

DECEMBER 6, 2018

Be optimistic about the future, but take care of customers today. BUT, it’s easy to translate this into being too optimistic about how customers will engage with your product or service. But I’ve found that the best companies tend to accept that their customers are unlikely to change their behavior, even for a very good cause.

Early Stage 120

Early Stage Florida Deal Flow Venture Capital 120

View from Seed

APRIL 21, 2015

Joris Poort , Founder and CEO, Rescale (Software platform and hardware infrastructure to perform scientific and engineering simulations; undisclosed capital raised, per CrunchBase): We spent two and a half years writing custom software to run large-scale simulations on Boeing’s data centers.

Founder 120

Founder Las Vegas Entrepreneur Cofounder 120

View from Seed

OCTOBER 5, 2016

Beyond (potential) customers, publicly visible analysts, and consultants, consider placing industry leaders who are a “reach” on your list. The next step is then to prioritize and customize your outreach. Affinity by function. Marketing people love to swim with other marketing gurus. This stage is an art more than a science.

Angel Investor 332

Angel Investor Boston Seed Stage Syndicate 332

View from Seed

JULY 8, 2020

Updating your investor set, especially to include “asks” for customer introductions, advisor recommendations, and recruiting assistance, gives Founders leverage beyond the team that is on the payroll. On the flip side and a more positive note, regular investor communication can yield more assistance. Otherwise, out of sight, out of mind.

Email 331

Email Seed Stage Syndicate Syndication 331

View from Seed

SEPTEMBER 4, 2018

This is why we actually have one of the lowest # of investments/partner among all institutional seed funds, and have invested in developing a platform of resources to support founders around team building, product, customers acquisition, and capital planning.

North America 120

North America Seed Stage Early Stage Lead Investor 120

View from Seed

SEPTEMBER 22, 2021

But cannabis retailers have their own unique set of needs in facilitating customer transactions, both managing online and offline interactions, as well as ensuring compliance with the regulatory requirements of this ever-evolving new category. We were excited to get to know Dispense’s co-founder & CEO Kyla Moore earlier this year.

Cofounder 234

Cofounder B2B Early Stage Software 234

View from Seed

MARCH 24, 2021

Put differently, it’s amazing how crappy or bare bones products or services are when they start to show meaningful adoption and wildly happy customers.” Boxes vs Conveyor Belt Businesses “Box companies struggle to keep customers engaged and buying from the company over time. ” (Rob Go). ” (Melody Koh).

Seed Stage 177

Seed Stage Hiring IPO Analytics 177

View from Seed

APRIL 14, 2020

Also, companies that do find PMF and can attract capital will experience less competition for customers and employees. Not conditioning founders to raise at crazy prices and pursue excessively large amounts of capital will also likely lead to a stronger set of winning companies down the road.

Early Stage 374

Early Stage Software Review Technical Review Due Diligence 374

View from Seed

JUNE 11, 2015

If you have a longer time to get to market and/or can get private feedback from potential customers, being stealthy can help. The drawback is of course that it’s difficult to get larger-scale customer feedback, potentially making it harder to get to product-market fit quickly. appeared first on The View From Seed.

Stealth 120

Stealth Seed Stage Startup Software Review 120

View from Seed

SEPTEMBER 18, 2019

The point here is not to do a granular forecast of revenue or number of users/customers, but to put a stake in the ground so investors understand what you believe is achievable with X amount of resources given Y timeframe.

Part-Time VPE 195

Part-Time VPE Seed Stage CTO Hire Forecast 195

View from Seed

JULY 19, 2022

Stelios has a compelling vision for nudgem that allows ecommerce merchants to gather data across the entire user journey and unify those data points to build enriched customer profiles for robust personalization.” RH: Who are your customers? ” – Melody Koh. Get to know the business.

eCommerce 156

eCommerce Greece Early Stage SMS 156

View from Seed

FEBRUARY 25, 2015

THIS is why customers will care.” ” You can make the case that the “what we do” slide is the most important, but in the seed stage, the exact details of the product and even the target customer is a moving target. Why will your customers care about your company? “THIS is why we exist.

Technical Review 120

Technical Review Seed Stage Boston Startup 120

View from Seed

AUGUST 30, 2016

This can include location, industry, customer target market, and business goals. Referrals (generating direct customer referrals and new revenue channels with fellow local business owners). What customer retention strategies are working best for other florists? Next-Gen Networking.

Social Media 185

Social Media B2B North America Media 185

View from Seed

AUGUST 3, 2021

He listens to issues, looks to address problems, and seeks solutions for all of the (potential) customers he interacts with. The problem is that many sales teams struggle with understanding how their customers are using their products because they don’t have easy access to customer usage data.

Cofounder 156

Cofounder Seed Stage Portfolio Revenue 156

View from Seed

AUGUST 3, 2021

He listens to issues, looks to address problems, and seeks solutions for all of the (potential) customers he interacts with. The problem is that many sales teams struggle with understanding how their customers are using their products because they don’t have easy access to customer usage data.

Cofounder 156

Cofounder Seed Stage Revenue Acquisition 156

View from Seed

SEPTEMBER 22, 2021

But cannabis retailers have their own unique set of needs in facilitating customer transactions, both managing online and offline interactions, as well as ensuring compliance with the regulatory requirements of this ever-evolving new category. We were excited to get to know Dispense’s co-founder & CEO Kyla Moore earlier this year.

Cofounder 202

Cofounder B2B Early Stage Software 202

View from Seed

DECEMBER 8, 2015

In short, I find that authenticity helps a founder more quickly find product/market fit, recruit and inspire teams, and resonate more deeply with customers. On top of this, I just love companies that take a very methodical approach towards customer discovery in order to get to the heart of users’ needs and thought process. (If

Product 120

Product Startup Early Stage Seed Capital 120

View from Seed

SEPTEMBER 22, 2021

But cannabis retailers have their own unique set of needs in facilitating customer transactions, both managing online and offline interactions, as well as ensuring compliance with the regulatory requirements of this ever-evolving new category. We were excited to get to know Dispense’s co-founder & CEO Kyla Moore earlier this year.

Cofounder 156

Cofounder B2B Early Stage Software 156

View from Seed

AUGUST 9, 2019

This includes both influencing external customers, funders, or team members and motivating a high-performance team. She is kind, charismatic, engaging, and seems genuinely great to work with. These are super valuable skills because the job of the CEO is largely about working with people.

Founder 120

Founder Leadership Startup Developer 120

View from Seed

AUGUST 3, 2021

He listens to issues, looks to address problems, and seeks solutions for all of the (potential) customers he interacts with. The problem is that many sales teams struggle with understanding how their customers are using their products because they don’t have easy access to customer usage data.

Cofounder 136

Cofounder Seed Stage Portfolio Revenue 136

View from Seed

MARCH 29, 2016

But even well-prepared startups that have laid out strategies for scaling can find themselves scrambling in the face of a fast-growing customer base. Founders need to make sure the quality of the startup’s offerings remains high and provide adequate sales and service support for prospective customers and new users.

Metrics 120

Metrics Founder CTO Hire Technical Review 120

View from Seed

FEBRUARY 4, 2016

The challenge, however, is that there will be people—VCs, potential customers, and employees—who don’t understand the concept, or don’t see the value of your product. Since we were among the first in a new industry, we had more than a few VCs and potential customers thumb their nose at the very idea of content marketing.

Startup 120

Startup Cofounder Software Review Sales Cycle 120

View from Seed

MARCH 20, 2020

I predict that many of these customers will stick as they learn of the benefits associated with delivery. Consumers who haven’t yet adapted to restaurant delivery (e.g. older, non-urban demographics) may be forced to do so if they get tired of cooking every meal and are unable to dine out.

New York City 374

New York City Demand Technical Review Non-Compete 374

View from Seed

JANUARY 21, 2022

Most think of a fintech startup in terms of a funnel; a consumer enters the top and, through a mix of tech and human interaction, hopefully, makes their way to the bottom as a paying customer. In other industries, customers may be able to skip milestones in a funnel. A customer links their payroll provider and authorizes a credit pull.

B2B 120

B2B Germany Stock Engineer 120

View from Seed

MAY 16, 2019

Below the headline figures you can see that a key driver of revenue growth is “expansion” revenue of existing customers spending more each year with Slack. in MRR in 2019 from existing customers for every $1.00 in MRR from customers at the end of 2018. next 3–5yrs at least, barring massive changes in customer behavior).

Lock-up Period 168

Lock-up Period Retention Azure .Net 168

View from Seed

FEBRUARY 24, 2021

Trying something drastically new is always a massive marketing challenge, and now that telehealth services have gained popularity, their customers may be more receptive to digital health providers in the future. . What’s the End Game.

Vertical 156

Vertical Software Review Portfolio Demand 156

View from Seed

SEPTEMBER 11, 2019

You’re obviously not showing charts of user growth, number of customers, or revenue. Pre-launch customer development data is another way, sometimes in the form of user surveys for consumer companies or interviews with potential beta customers for B2B businesses. B) Post-Product Companies.

Seed Stage 149

Seed Stage B2B Seed Capital Revenue 149