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Should Startups Focus on Profitability or Not?

Both Sides of the Table

The most obvious way to explain this is with sales people. If you hire 6 sales reps in January at $120,000 / year salary then you’ve taken on an extra $60,000 per month in costs yet these sales people might not close new business for 4-6 months. Operating Costs. It allows you many more exit opportunities.

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What does a Head of People do? Learning from Ada’s Chelsea MacDonald

Version One Ventures

Over the past few months, we have been running a series of posts where we profile one of the many incredible operators in our network. These operators are generous enough to share their expertise and wisdom, and we are lucky to do deep dives into unique topics. Reviewed performance of BDRs and Sales. Also, you need a builder.

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How to value your SaaS company

VC Adventure

So no surprise that when River Cities Capital released an overview of SaaS operating and valuation benchmarks, I hung on every juicy detail. They took the 92 public SaaS companies and analyzed their key operating metrics. Ultimately churn is a drag on growth and on sales efficiency. The methodology here was great.

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[Event] [Singapore] AppsWorld Asia: Rise Of The Planet Of The Apps

YoungUpstarts

But what is really interesting this year is the accompanying Apps World Asia 2011 , where there are specific tracks applicable to developers and programmers working in the web and mobile application spaces. Sirina Sisombat of Haiku Asia shared that app stores run by mobile operators can be another potential avenue for distributing apps.

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Creative Ways To Improve Your Customer’s Online Experience

YoungUpstarts

It has long been known that keeping a customer is much cheaper than acquiring a new one, as those customers tend to be far more receptive to sales and promotions after they have made an initial purchase with you. The client should feel like there is a real person behind the transactions they are making and not just a mechanical operation.

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Business 2011 - Optimism, But Heed the Lessons

Startup Professionals Musings

Even though it has been a long haul, it’s nice to see some optimism surfacing in 2011. Increase operating efficiencies. A majority of small business leaders intend to be more aggressive in 2011 by implementing a range of actions to advance their businesses. Add new revenue streams, and more aggressive marketing.

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The Changing Venture Landscape

Both Sides of the Table

We operate at scale and speed unprecedented in human history.” * I first wrote about the changes to the Venture Capital ecosystem 10 years ago and this still serves as a good primer of how we arrived at 2011, a decade on from the Web 1.0 The market today would barely be recognizable by a time traveler from 2011. dot-com bonanza.