article thumbnail

Startup Metrics

TechEmpower

Proving your Business Model Works - Build, Define, and Review But how do you prove your numbers? Next, define what you need from a metrics and reporting standpoint. Finally, review the numbers with your partners. R : Retention - Do they come back & re-visit over time? Don’t worry about scaling just yet.

Metrics 260
article thumbnail

Conversion, retention and churn benchmarks

VC Cafe

It’s not just the competition against the incumbents and the large tech platforms that founders has to worry about, but most importantly is the company’s performance and product market fit. Understanding the benchmarks on conversion, retention, and churn for your business is therefore critical.

Retention 109
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

10 Metrics To Drive Your Annual Business Review

Startup Professionals Musings

What I’m talking about here is a level of discipline and skill necessary to collect and analyze the relevant business data, known as metrics. As the end of the year approaches, it’s a good time for every startup to assess the metrics, technology, and platforms they’re using to manage the business. Customer loyalty and retention.

Metrics 252
article thumbnail

Metrics to Monitor in Customer Journey Analysis

The Startup Magazine

Metrics play a significant role in customer journey analysis, providing quantifiable data that can be analyzed to glean valuable insights. This proactive approach fosters a positive brand perception, potentially leading to higher customer retention and increased profitability.

Metrics 135
article thumbnail

7 Key Factors Obscure Your Customer Acquisition Costs

Startup Professionals Musings

If you think it’s hard to get the technical systems to talk to each other, I have found that it’s even harder to bridge the gulf between the various professionals who interpret them. You must have a strong Chief Marketing Officer (CMO) with a clear strategy for spending, and metrics to gauge results.

article thumbnail

Effective Management Techniques to Reduce Employee Turnover

The Startup Magazine

Perhaps it won’t be wrong to say these staggering numbers are a wake-up call for organizations to take employee retention seriously. It’s an important metric for employers & managers because high turnover is often expensive and disruptive for the organization. Young people playing table tennis in workplace, having fun.

Employee 163
article thumbnail

Why Misunderstanding Startup Metrics Can Cost You Your Business

Both Sides of the Table

There has been a lot of public debate over the past several weeks about whether it’s a good thing to be “gross margin positive” or not and commentary always reminds me that some people at startups don’t quite understand financial metrics or even how to think about which ones are healthy. I’m guessing much of this was 101 to many readers.

Metrics 150