How to listen to customers, and not just the loud people
Startup Lessons Learned
SEPTEMBER 14, 2008
So the natural comparison, we thought, would be to other 3D avatar based products, like The Sims and World of Warcraft. But the early customers all compared it to MySpace. This was 2004, and we had never even heard of MySpace, let alone had any understanding of social networking. Dont confuse passion with volume.
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