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“Customer First” Healthcare

abovethecrowd.com

In 2015, 46 percent of workers were enrolled in a plan with an annual deductible of $1,000 or more, up from 38 percent in 2013 and 22 percent in 2009. Our venture capital firm, Benchmark, has made four investments consistent with the “customer-first” theme. Here are a list of the new forces pushing the U.S. healthcare market.